Drive the company’s overall technology strategy to maximise R&D, organisational and manufacturing efficiencies through efficient use of technology

• Research and development of medical grade 3D imaging equipment and software• Design and deployment of ERP/MRP/CRM solution

• Identification of new market opportunities that can be exploited by the company’s existing and new technologies• Strategic and open innovation and introduction of group tools and processes that encourage creative thinking• Support of other teams in new product and service initiatives• Application of standard market research methodologies to reveal novel ideas and insights from data

• Led development of an API to allow end-to-end automated market research requests and results delivery from/to selected partners• Expanded the capabilities of the existing technology suite to cover multiple business verticals• Reduced operational hosting costs by over 70% through migration of the codebase from a managed, hosted environment (IaaS) to a cloud environments (SaaS)• Managed communication and infrastructure requirements of an office relocation

• Transitioned responsibility for development of the technology suite from an external consultancy to an in-house team• Developed the first iteration of a self-service market research product (SoundOut) including data analysis, process automation, data visualisation and report delivery• Reduced operational overhead of quality control processes allowing the business to scale by implementing improved user generated content testing procedures using state-of-the-art Natural Language Processing technologies • R&D of new technologies including semantic natural language search capabilities and provision of customised data feeds for external partners (e.g. Samsung, Pepsi)

• Set up and management of CRM solution to handle inbound customer email enquiries• Involved in latter stage testing and development of the Slicethepie website (being built by an external company)

• Reduced warehouse inventory by 12.5% within five months resulting in a cash saving of over £500k while also improving customer service metrics through statistical analysis of inventory levels and stock ordering patterns

High stake business providing sale or return of bespoke surgical kits generating £18m revenue growing at 20+%.• Lead a team of 14 responsible for the cleaning, inspection, repair and replenishment of loaned medical equipment and implants - this included day-to-day personnel issues, monthly one-to-ones with each team member, yearly appraisals, management performance reviews and establishing career development plans.• Drove business process improvements through implementing 5S methodology leading to on time in full metrics increasing from 86% to 98%. Maintained ISO9001 certification and regulatory compliance. • Reduced the on-boarding time for new customers from 60 days on average to 14 days through operational development of a computerised consigned equipment ordering system, providing a 30-day competitive advantage.

• Responsible for month-to-month reporting of Operations metrics• Ad-hoc data analysis for board members, marketing managers and financial managers• Collaborated with marketing teams on the operational aspects of product lifecycle (launch, maturity and obsolescence)• Worked closely with the finance department to optimise stock control policies and financial reserves• Developed, tested and deployed a database driven documentation and information tracking system for quality control monitoring in medical device inspection and refurbishment to replace a legacy paper based system

The Windjet project was a triple World Speed Record campaign for wind powered vehicles on land, ice and water. Windjet currently holds the wind powered land speed record of 126.2 mph.• Responsibilities included aerodynamic design, mechanical design, power systems (electrical and pneumatic), instrumentation, analogue and digital electronics, touch-screen controller software design, GPS interface and recording, communications suite, composite structure design and fabrication using carbon, glass and aramid (Kevlar) in both pre-preg and wet lay-up processes, website design, sponsorship development and media briefings