James Sopper Email & Phone Number

Manchester, Greater Manchester, GB

Drive the company’s overall technology strategy to maximise R&D, organisational and manufacturing efficiencies through efficient use of technology

Manchester, Greater Manchester, GB

• Research and development of medical grade 3D imaging equipment and software
• Design and deployment of ERP/MRP/CRM solution

GB

• Identification of new market opportunities that can be exploited by the company’s existing and new technologies
• Strategic and open innovation and introduction of group tools and processes that encourage creative thinking
• Support of other teams in new product and service initiatives
• Application of standard market research methodologies to reveal novel ideas and insights from data

GB

• Led development of an API to allow end-to-end automated market research requests and results delivery from/to selected partners
• Expanded the capabilities of the existing technology suite to cover multiple business verticals
• Reduced operational hosting costs by over 70% through migration of the codebase from a managed, hosted environment (IaaS) to a cloud environments (SaaS)
• Managed communication and infrastructure requirements of an office relocation

GB

• Transitioned responsibility for development of the technology suite from an external consultancy to an in-house team
• Developed the first iteration of a self-service market research product (SoundOut) including data analysis, process automation, data visualisation and report delivery
• Reduced operational overhead of quality control processes allowing the business to scale by implementing improved user generated content testing procedures using state-of-the-art Natural Language Processing technologies
• R&D of new technologies including semantic natural language search capabilities and provision of customised data feeds for external partners (e.g. Samsung, Pepsi)

GB

• Set up and management of CRM solution to handle inbound customer email enquiries
• Involved in latter stage testing and development of the Slicethepie website (being built by an external company)

Kalamazoo, MI, US

• Reduced warehouse inventory by 12.5% within five months resulting in a cash saving of over £500k while also improving customer service metrics through statistical analysis of inventory levels and stock ordering patterns

Kalamazoo, MI, US

• High stake business providing sale or return of bespoke surgical kits generating £18m revenue growing at 20+%.
• Lead a team of 14 responsible for the cleaning, inspection, repair and replenishment of loaned medical equipment and implants - this included day-to-day personnel issues, monthly one-to-ones with each team member.
• Drove business process improvements through implementing 5S methodology leading to on time in full metrics increasing from 86% to 98%. Maintained ISO9001 certification and regulatory compliance.
• Reduced the on-boarding time for new customers from 60 days on average to 14 days through operational development of a computerised consigned equipment ordering system, providing a 30-day competitive advantage.

Kalamazoo, MI, US

• Responsible for month-to-month reporting of Operations metrics
• Ad-hoc data analysis for board members, marketing managers and financial managers
• Collaborated with marketing teams on the operational aspects of product lifecycle (launch, maturity and obsolescence)
• Worked closely with the finance department to optimise stock control policies and financial reserves
• Developed, tested and deployed a database driven documentation and information tracking system for quality control monitoring in medical device inspection and refurbishment to replace a legacy paper based system

• The Windjet project was a triple World Speed Record campaign for wind powered vehicles on land, ice and water. Windjet currently holds the wind powered land speed record of 126.2 mph.
• Responsibilities included aerodynamic design, mechanical design, power systems (electrical and pneumatic), instrumentation, analogue and digital electronics, touch-screen controller software design, GPS interface and.