John Southwick Email and Phone Number
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I am skilled in System Administration and Product Development with 5 years of experience in the technology industry. I love taking complex problems and business needs, breaking them down to be more executable, and delivering creative solutions that provide real value to the business. But what really drives me are my core values of serve, create, and laugh - values that guide everything I do and help me achieve exceptional results.Serve- For me, serving others is more than a value – it’s a way of life. Whether it’s through volunteering to take the youth group from church camping, mentoring teammates, or working with stakeholders to develop solutions that meet their needs, I believe that serving others is the key to creating meaningful and lasting impact. I strive to serve others in everything I do.Create- I am a passionate believer in the power of creativity. Whether it’s brainstorming new ideas, collaborating with cross functional teams, or building a “tree house bed” for my son’s room, I thrive on creating innovative solutions. With a focus on design thinking and a dedication to continuous improvement, I’m always looking for ways not just to create, but to create value.Laugh- For me, laughter is an essential part of the creative process – a way to break down barriers, build relationships, and spark new ideas. Whether it’s cracking jokes during team meetings, engaging in team-building activities, or sending a perfectly hysterical gif to a colleague, I believe that laughter is the best medicine – especially when it comes to tackling challenging projects and achieving exceptional results.Another important part of who I am is that I consider myself a donut enthusiast. Whenever I visit a new shop, I always order a plain glazed donut first. It’s the OG of the donut world. If a shop has a great glazed donut, they have a strong foundation and likely have more amazing things to offer. I feel the same way about the technology products and solutions I build. I focus on a solid foundation first, and once that is nailed down then we can start adding the creative sprinkles.Through serving others, creating innovative solutions, laughing along the way, and with the occasional donut run, I am committed to achieving excellence in everything I do. I get excited about opportunities where I’m able to develop innovative technology solutions that end-users love and that create value for the business.
Unqork
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Lead Application EngineerUnqork Jun 2023 - PresentNew York, Us -
System Administrator - Insurance Policy Admin SystemVivint Nov 2021 - Jun 2023Provo, Ut, Us• Technical project lead on build out of complex insurance policy admin system• Developed custom inbound call routing process that increased conversion rates by over 3%• Built automated process to transfer internal leads, generate customized insurance quotes, and track associated interactions in CRM -
Information Technology Operations EngineerPluralsight Jul 2021 - Nov 2021Draper, Ut, Us• Built New Hire Onboarding and Access request forms and workflows• Integrated multiple applications/systems to ServiceNow to ensure data quality and to automate provisioning, resulting in a 40% decrease in manual tasks -
Information Technology Service EngineerPluralsight Sep 2019 - Jul 2021Draper, Ut, Us• Lead team in administration, troubleshooting, and user assignment for all sales applications• Coordinated daily with internal Salesforce administrators and developers, and executed hundreds of deployments; from simple maintenance like page and permissions updates, to external application integrations and sandbox configurations and refreshes -
Deskside Support TechnicianPluralsight Jul 2019 - Aug 2019Draper, Ut, Us -
Account Development ManagerPluralsight Apr 2018 - Jun 2019Draper, Ut, Us• Increased efficiency of team by building KPI dashboard in Salesforce• Created reporting of lost leads which led to a production increase of 15% increase across the team• Innovated better ways to organize contacts and tasks which helped streamline processes and manual efforts -
Project & Account Manager / PartnerGravitate Promo Mar 2016 - Dec 2017• Promoted from sister company because of demonstrated innovation and dedication to improve process and operations• Oversaw projects from initiation through closing while meeting over 80% of project deadlines and budget• Increased customer loyalty by 20% by establishing and optimizing customer retargeting practices• Decreased operational expenses by implementing Just-In-Time production
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Operations Manager / Business Development ManagerGravitate Financial Sep 2015 - Feb 2016Draper, Utah, Us• Promoted from sister company due to proven ability to innovate and strategize • Led small business development team, and overhauled sales tactics which increased book of business by 30% in one quarter• Developed communication procedures, improving efficiencies of operations team by 200% -
Business Development RepresentativeGravitate Online Mar 2015 - Aug 2015Draper, Ut, Us• Built relationships with senior level decision makers which led to over 10% increase in revenue from referrals• Improved closure rates and strengthened sales process through the use of CRM software -
Pt Technician ManagerIn Motion Physical Therapy Utah Sep 2012 - Mar 2015Salt Lake City, Utah, Us• Hired, trained, and coached support staff in assisting providers care for 150+ patients a week• Assisted in company start-up: designing clinic floor plan, initial ordering of all equipment and supplies, and originating of daily business procedures• Designated project manager and marketer (Unofficial)• Increased supply ordering efficiency by creating systems to track usage -
Pt Technician/ Tech ManagerHand And Orthopedic Rehabilitation Specialists Dec 2008 - Sep 2012Murray, Utah, Us• Hired, trained, and coached support staff in caring for 200+ patients a week.• Improved communication efficiencies by creating template letters to physicians regarding patients’ progress• Managed shipping and receiving of clinic supplies• Organized annual humanitarian fundraisers -
Delivery And Assembly TechnicianSports Authority Nov 2007 - Dec 2008• Oversaw maintenance of fitness equipment in nine stores throughout Utah• Improved in-home delivery efficiency by keeping time logs, block scheduling, and mapping delivery locations• Trained new hires on operational and technical procedures
John Southwick Skills
John Southwick Education Details
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University Of UtahExercise And Sport Science -
Lds Business CollegeGeneral Studies
Frequently Asked Questions about John Southwick
What company does John Southwick work for?
John Southwick works for Unqork
What is John Southwick's role at the current company?
John Southwick's current role is Helping technology and insurance companies solutionize, scope, plan & build successful technical products.
What is John Southwick's email address?
John Southwick's email address is jo****@****ght.com
What is John Southwick's direct phone number?
John Southwick's direct phone number is +180183*****
What schools did John Southwick attend?
John Southwick attended University Of Utah, Lds Business College.
What are some of John Southwick's interests?
John Southwick has interest in Children, Project Management, Environment, Healthcare Management, Education, Expert Consulting, Science And Technology, Health.
What skills is John Southwick known for?
John Southwick has skills like Leadership, Direct Sales, Account Management, Sales, Project Management, Marketing, Customer Service, Management, Team Building, Public Speaking, Strategic Planning, Solution Selling.
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