With 13+ years of game development experience on the Roblox platform (since 2009)– I continue experimenting with new project explorations.(For serious inquiries regarding Roblox, please contact me for access to my confidential Roblox portfolio.)

Most recently, provided internal systems support (desktops, VMs, Tableau, Salesforce, access requests, Confluence, etc.) to corporate THD employees, while working independent & entirely remote.Created concurrent ticket documentation and knowledge base articles via ServiceNow. Took ownership of tickets and, when needed, arranged with other departments to take on an issue. When need arose, acted as intermediary between deployment engineering and IT/network operations teams.

In addition to faithfully upkeeping responsibilities listed below, hosted and lead recorded training seminar sessions via Zoom and produced long-term project documentation.

Brought on as a full-time employee after internship concluded.[Help Desk & IT]• Acting to provide internal IT support creating batch scripts for the deployment of time punch kiosks, scripts for mapping & logging network drives, along with generic IT support (including: active directory management {reset passwords, disable accounts, etc.}, RDP/RemoteApp & VPN setup, etc.)• Administrate & support time tracking software solution, badge access system, and WMS solution company-wide.• Regularly communicated as company point of contact with supplementary external IT provider at Sequel Data Systems.• Provided contractual routine maintenance service on Microsoft Surface Hub devices at various Texas General Land Office & U.S. FEMA joint offices.[Software Eng.]• Upheld development of additive manufacturing blockchain application development as sole backend developer (Aug-Sept 2019). Maintained development machines & machine deployment bash scripts.• Maintain internal HR SMS communications platform using Twilio.• Continued development of internal kiosk application on dual Chrome/Windows kiosk deployment.• Support on-site IT efforts developing and maintaining scripts for use in employee time tracking, accounting, and mounted NAS re-mapping.

• Worked on the backend transaction processing functionality of an additive manufacturing application using Hyperledger Composer.• Developed a single page application using responsive web design principles for internal kiosk use at TyRex group. • Developed and evaluated test cases for the testing of the frontend web app and the backend API endpoints of an additive manufacturing application. Utilized Postman for comprehensive REST API testing.

As a high school student, I had earned my CompTIA A+ certification and joined the school's student help desk setting up printers, projectors, network switches, and provided troubleshooting support to various school faculty and staff.

As a high school student, I participated in a summer internship program with a team of 11 other students to develop an educational game in Adobe Flash. As a teamwork oriented project, I acted as the lead programmer for the team and quickly learned and utilized ActionScript 3 (a derivative of ECMAScript 4 spec). The project was delivered within 3 months.