Experienced UX and Product Designer with a demonstrated history of leveraging compelling researchnarratives to enhance product user experiences and drive tangible business outcomes.For 9 years, I have successfully combined my expertise in UX, research, marketing, and digital products to champion better customer experience for both enterprise and consumer products.As both an individual contributor and a team leader, I have effectively collaborated with global cross-functional teams across different time zones, enabling me to excel in prioritizing opportunities and overcoming challenges.I have a proven track record of designing for emerging markets and establishing UX and design standards in diverse industries - MTN SA (Telecommunication), BURN (Manufacturing, Energy), EU & Kenya Dept. of Justice (Public Sector), MMC Asafo (Law), M-Tiba (Healthcare), Investcent (Fintech), Cytonn (Real Estate, Investments), SCGIS (Conservation), etc.I am good at framing problems, proactively proposing solutions, and advocating for better customer experience.