Denis H. Email & Phone Number

Los Altos, California, United States

- Engage customers to understand their overall applications portfolio, IT and business priorities, success measures to design implementation architectures and solutions aligned to Microsoft Cloud Adoption Framework using IaaS, PaaS, DevOps & IaC as necessary.- Build a trusted advisor and influencer relationship with our sales teams, helping shape customer decisions to buy and adopt Microsoft Azure and Infrastructure solutions.- Facilitates or co-lead workshops and demonstrations of… Show more - Engage customers to understand their overall applications portfolio, IT and business priorities, success measures to design implementation architectures and solutions aligned to Microsoft Cloud Adoption Framework using IaaS, PaaS, DevOps & IaC as necessary.- Build a trusted advisor and influencer relationship with our sales teams, helping shape customer decisions to buy and adopt Microsoft Azure and Infrastructure solutions.- Facilitates or co-lead workshops and demonstrations of Azure solutions to explain and prove the capabilities of Microsoft Azure relative to the customers business and technical objectives. ​​- Adopting Azure WAF principles in designing Azure target state architecture for production and development environments, aligning with industry best practices and standards.- Assess the customers' knowledge of Azure platform and overall cloud readiness to support customers through a structured learning plan and ensure its delivery through partners. Show less

Los Altos, San Francisco, California, Usa

- Provide ramp activities for the team, knowledge sharing, technical coaching and mentoring.- Ensures technical wins for core technologies by driving technical discussions with customers; improves customer interactions through feedback and observation.- Proposes viable solutions based on specific technical products; demonstrates complex concepts and proves the capability of those solutions through collaboration sessions with the customer.- Collaborate with internal stakeholders in… Show more - Provide ramp activities for the team, knowledge sharing, technical coaching and mentoring.- Ensures technical wins for core technologies by driving technical discussions with customers; improves customer interactions through feedback and observation.- Proposes viable solutions based on specific technical products; demonstrates complex concepts and proves the capability of those solutions through collaboration sessions with the customer.- Collaborate with internal stakeholders in developing end-to-end technical solutions; share ideas, insights and assist in landing of new feature onboarding.- Applies methodology and governance, to minimize business and/or technical risks and adhere to quality assurance whilst contributing to delivery of solutions. - Participates as a member in the Microsoft tech community, attends community calls, sessions, hackathon, and acts as a technical resource.- Leverage foundational resource knowledge, as well as other internal resources for key areas of technology to overcome technical blockers on assigned technology set.- Review and approve escalations and drive technical engagement with other internal teams.- Identify and analyze skill-gaps in team; contribute to the creation of readiness plans and contents as well as delivery.- Orchestrate technical resources that may be required to deliver great business outcomes by developing and improving new troubleshooting workflows and guides. Show less

Los Altos, San Francisco, California, Usa

-Owned, troubleshoot and solve customer technical issues to prove value of implementation of Azure technologies.- Acts as the Voice of the Customer (VOC) by driving awareness of new feedback, blockers, insights, resources, etc., - Responsible for the customer support experience within Microsoft, as well as own case management duties.- Created and maintained incident management requests for product group or engineering group.- Contributed to case deflection initiatives… Show more -Owned, troubleshoot and solve customer technical issues to prove value of implementation of Azure technologies.- Acts as the Voice of the Customer (VOC) by driving awareness of new feedback, blockers, insights, resources, etc., - Responsible for the customer support experience within Microsoft, as well as own case management duties.- Created and maintained incident management requests for product group or engineering group.- Contributed to case deflection initiatives, automation and other digital self-help assets to improve customer and engineer experience.- Provided ramp activities, knowledge sharing, technical coaching and mentoring.- Facilitated technical collaborations and engagements outside of CSS such as Product Engineering teams.- Identified opportunities to promote customer usage of key Microsoft solutions/products that support customer’s business outcomes. Show less

San Jose, California, Usa

Network technicians with theoretical knowledge of network technology and operational skills, network engineers are able to engage in the design, construction, operation and maintenance of computer information systems.

San Jose, California, Usa

Support and maintain Cisco networking/telecom equipment at headquarters, 4 distribution centers, and over 160 retail locations. Firewall analyzer, maintain and troubleshoot Cisco voice environments, access Cisco's R&D centers, meet with career mentors, expand career horizons, navigate technology frontiers, participate in cross-departmental collaboration, and develop software related to embedded systems.

Beijing, China

1：Responsible for the design of B-side advertising platform, using design thinking to deliver the platform's functions and values to users2：Responsible for the design of C-side e-commerce mobile products, to have good visual presentation skills3：Responsible for the operational needs of the relevant product lines, design the corresponding banner and H5 landing page4：Independently complete the maintenance and update of components to achieve consistency in the user experience of the… Show more 1：Responsible for the design of B-side advertising platform, using design thinking to deliver the platform's functions and values to users2：Responsible for the design of C-side e-commerce mobile products, to have good visual presentation skills3：Responsible for the operational needs of the relevant product lines, design the corresponding banner and H5 landing page4：Independently complete the maintenance and update of components to achieve consistency in the user experience of the product5：Cooperate closely with the entire R&D team to help achieve the final product goals. Show less

Bachelors Degree, Computer Network Technology

Mba, Mathematics And Computational Finance

University of Washington program is tailored to each student's background and work experience as well as career aspirations. I learned.