Jonathan Stafford work email
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Jonathan Stafford personal email
As a dedicated Cybersecurity Professional, I bring experience in insider threat detection, cybersecurity policy development, and risk management to safeguard critical information systems. My background spans threat management, Security Information and Event Management (SIEM), User Behavior Analytics (UBA), and the creation of robust security protocols to prevent and respond to cyber threats.Throughout my career, I have been recognized for my ability to analyze and interpret complex technical data, identify risks, and develop actionable solutions. I take pride in maintaining strong relationships with stakeholders and working collaboratively across teams to implement security measures that ensure the integrity and security of sensitive information.In addition to my hands-on technical skills, I have experience managing projects related to cybersecurity, serving as a Contract Officer Representative (COR), and overseeing vendor compliance with cybersecurity contracts. My military background in the Texas Army National Guard further solidified my skills in managing secure communication and IT systems under high-stakes situations.Key Strengths:Insider Threat Management: Expertise in identifying and responding to potential insider threats using SIEM and UBA tools.Cybersecurity Policy Development: Experienced in creating policies that defend against insider threats and ensure compliance with industry standards.Data Analysis & Risk Management: Proven ability to review, interpret, and correlate complex data to proactively address security risks.Customer Relations: Skilled in briefing management and IT teams on technical issues, and delivering solutions that meet customer needs.Military & Government Compliance: In-depth knowledge of security protocols within government and military environments, ensuring mission-critical systems remain secure.I hold a B.A. in Information Technology and Security+ and ITILv4 Foundation, and CC certifications, and plan to continually expand my cybersecurity expertise by obtaining my CND and CEH.I'm always open to networking and discussing opportunities related to cybersecurity, threat management, and IT security operations. Feel free to reach out to connect!
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Security AnalystSierra7, Inc. Aug 2023 - Apr 2024Provide privacy engineering subject matter expertise (SME) to assist in reviewing PTAs and PIAs, with a focus on Cloud systems and other emerging technologies.Review changes in NIST Special Publication 800-53, Rev. 5, and OMB Circular A-130, as well as any other relevant federal guidance, and decide what changes need to be made to the PTA/PIA process and template.Reviewed 10 or more PIA or PTA artifacts per day to ensure 90% accuracy and compliance -
Mainframe Systems AdministratorTeksystems Feb 2023 - Aug 2023United StatesManaged mainframe systems, including batch processing and job scheduling, achieving 99.9% uptime rate and ensuring seamless operation of critical business processesMonitored system performance and executed preventive maintenance tasks, resulting in 20% reduction in system downtime and 15% increase in overall efficiencyResponded promptly to system alerts and escalated issues as necessary, contributing to 30% decrease in incident resolution time and minimizing disruptions to production… Show more Managed mainframe systems, including batch processing and job scheduling, achieving 99.9% uptime rate and ensuring seamless operation of critical business processesMonitored system performance and executed preventive maintenance tasks, resulting in 20% reduction in system downtime and 15% increase in overall efficiencyResponded promptly to system alerts and escalated issues as necessary, contributing to 30% decrease in incident resolution time and minimizing disruptions to production workflows. Show less -
Quality Assurance Quality Control SupervisorTaskus Nov 2021 - Mar 2023San Antonio, Texas, United StatesConducted regular quality audits ,provided actionable feedback to the QA team and implemented standardized procedures that resulted in a 25% improvement in overall product quality within the first six monthsCollaborated with cross-functional teams to identify root causes of quality issues and implemented corrective actions, leading to a 15% increase in customer satisfaction scores and a 20% reduction in error rates resulting in a 40% improvement in first-time resolution rates. Collected… Show more Conducted regular quality audits ,provided actionable feedback to the QA team and implemented standardized procedures that resulted in a 25% improvement in overall product quality within the first six monthsCollaborated with cross-functional teams to identify root causes of quality issues and implemented corrective actions, leading to a 15% increase in customer satisfaction scores and a 20% reduction in error rates resulting in a 40% improvement in first-time resolution rates. Collected and analyzed data from quality reviews to identify trends and insights, enabling informed decision-making and continuous improvement Actively engaged in weekly, monthly, and quarterly business reviews with key stakeholders, delivering comprehensive quality statistics and driving strategic improvements. Show less -
Learning And Development SpecialistTaskus Apr 2019 - Feb 2022San Antonio, TexasDesigned and delivered training programs for new hires, resulting in a 20% increase in onboarding efficiency and a 15% decrease in time to proficiencyEvaluated training effectiveness through assessments and feedback mechanisms, leading to 25% improvement in training retention rates and a 10% increase in employee engagement scoresCollaborated with stakeholders to identify learning needs and develop tailored training solutions, contributing to a 30% reduction in employee turnover and a… Show more Designed and delivered training programs for new hires, resulting in a 20% increase in onboarding efficiency and a 15% decrease in time to proficiencyEvaluated training effectiveness through assessments and feedback mechanisms, leading to 25% improvement in training retention rates and a 10% increase in employee engagement scoresCollaborated with stakeholders to identify learning needs and develop tailored training solutions, contributing to a 30% reduction in employee turnover and a 20% increase in productivity across departments. Show less
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Customer Service RepresentativeTaskus May 2018 - Apr 2019San Antonio, Texas, United StatesHandled customer inquiries via phone, email, and chat, achieving a 90% customer satisfaction rating and resolving issues within an average of 15 minutes per interactionUtilized CRM systems to document customer interactions and track resolution times, contributing to a 20% improvement in response efficiency and a 15% decrease in unresolved queriesProvided personalized assistance to customers, resulting in a 25% increase in upsell opportunities and a 10% boost in overall revenue… Show more Handled customer inquiries via phone, email, and chat, achieving a 90% customer satisfaction rating and resolving issues within an average of 15 minutes per interactionUtilized CRM systems to document customer interactions and track resolution times, contributing to a 20% improvement in response efficiency and a 15% decrease in unresolved queriesProvided personalized assistance to customers, resulting in a 25% increase in upsell opportunities and a 10% boost in overall revenue generation for the company. Show less
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Combat EngineerTexas Army National Guard Dec 2011 - Dec 2019TexasUtilized heavy equipment to clear routes and construct defensive positions, reducing improvised explosive device (IED) threats and ensuring safe passage for friendly forces.Led safety briefs and actively contributed to operational planning, ensuring mission readiness and the safety of personnel during high-risk operations.Received numerous military Medals and Awards along with an Honorable discharge
Jonathan Stafford Skills
Jonathan Stafford Education Details
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Information Technology
Frequently Asked Questions about Jonathan Stafford
What is Jonathan Stafford's role at the current company?
Jonathan Stafford's current role is U.S Army Veteran | Cybersecurity & IT Specialist | Insider Threat Management | SIEM & UBA | Security+ Certified | Military & Government Cybersecurity Experience.
What is Jonathan Stafford's email address?
Jonathan Stafford's email address is jo****@****kus.com
What schools did Jonathan Stafford attend?
Jonathan Stafford attended University Of Phoenix, Aci Learning, Macarthur High School.
What skills is Jonathan Stafford known for?
Jonathan Stafford has skills like Leadership, Team Building, Demolition, Social Media, Public Speaking, Cable Television, Computer Hardware, Microsoft Powerpoint, Computer Network Operations, Event Planning, Report Writing, Troubleshooting.
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Jonathan Stafford
Dallas-Fort Worth Metroplex -
3gmail.com, db.com, wellsfargo.com -
Jonathan Stafford
Dean Of History And Science At Achievement First Voyager Middle SchoolStamford, Ct -
2yahoo.com, staffassoc.com -
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