As Director of Operations of PHS and AVMS, I play a pivotal role in the daily liaison to all departmental staff while maintaining order and a planning strategy for the company. As assistant General Manager I am constantly evaluating accountability with the GM to ensure staff and systems are working properly and efficiently. I focus on current issues and business forecasting. Throughout my tenure with PHS, I have constantly developed systems, policies, and procedures. This ensures that current demands resolve civilly, while preparing for forward growth.PRiMARY RESPONSABILITIES: Work order engineering, E-file management, materials procurement, staff scheduling and deployment, field management and support, project cost tracking, account reconciliation, technical training, operations engineering, sales engineering. facilities management, business platform cloud-based APP management, fleet vehicle management, company asset management.SECONDARY RESPONSABILITIES: Management of company-wide accountability, vendor qualification and mitigation, company process and procedure development, talent acquisition, technology forecasting.

Design, installation, and commissioning of residential and commercial A/V systems. Focused on sales engineering, project management, programming, and commissioning. Worked directly for the owner GM.

Design and installation of residential and commercial A/V systems. Built business up in 4 years with no capitalization to over a $1,000,000 in sales. Became the third largest residential Crestron dealer in the San Francisco Bay Area for 2004 and 2005.

Managed the Installation of various broadcast video systems for concert touring and corporate productions. Performed artistic direction, Assisted with million-dollar account sales through ongoing relationships.

Lighting technician, lighting designer, Spotlight board operator for the Grateful Dead.

Electrical and mechanical design of stage lighting systems according to clientele blueprints and schematics. Performed supervision of systems installation in the field. Performed content development and board operator positions.