Jessica Staniforth Email & Phone Number

Ontario, Canada

Provided fast and accurate technical support for a range of customer cable related issuesPromoting and processing upgrades of customer services and equipment when neededMeeting demanding and ever changing client metrics and policies, while supplying superior customer service

Gananoque, Ontario, Canada

Handling all aspects of running a home based business-customer care, correspondence, expenses, taxes, advertising

Responsible for handling high transaction volumes with speed and accuracyCustom tint paint colours and provide product knowledge regarding paint and stain prep and projects, as well as seasonally relevant productsAssist customers in a timely mannerAnswer product related inquiries correctly and efficientlyBuild and tear down merchandising modules, stock shelves Excellent customer service in fast paced retail environmentMove large quantities of product to and from retail floor and warehouse with use of skid lifter, stock carts

Kingston, Ontario, Canada

Provided World-Class Customer service and sales to business customers on behalf of a major telecommunications client via inbound and outbound calls end emailGenerated Cost-Savings analysis and usage reports for multiple clients resulting in saving clients large sums on their telecommunications servicesHandled high-stress situations in a courteous and professional mannerHighly adaptable to ever changing demands of work environment/client needs

Diploma, Medical Office Management/Administration

Ontario Secondary School Diploma

Paula Quinn Memorial Award for Peer Leadership, member of Students Helping Students, Peer Tutor, Honour Roll with Honours in Math and Law