Jose E. Perez Leon Email and Phone Number

-Coordinated shipping and fulfillment to ensure timely, accurate order processing and delivery. -Managed inventory replenishment, overseeing receipt, storage, and organization of stock, for efficient order fulfillment. -Maintained precise inventory control, conducting regular cycle counts to resolve discrepancies, improving inventory accuracy and reducing errors.-Utilized warehouse management systems (WMS) to track inventory, process orders, and optimized order processing, increasing efficiency by 15%.-Led a high-performing warehouse team, providing training and conflict resolution to boost a collaborative work environment and to drive productivity and morale. -Managed customers returns and exchanges, ensuring timely processing and accurate inventory updates.-Communicated with customers via phone, email, and in-person to resolve issues, and maintain satisfaction. -Ensured compliance with OSHA regulations and internal safety protocols, reducing workplace incidents by 50%.-Collaborated with management to report warehouse performance, identifying challenges and proposed operational solutions. -Executed plans to optimized warehouse layout and workflows, resulting in a 20% increase in storage capacity, and a significant reduction in order processing time. -Reported directly to the site manager and contributed to strategic planning to align warehouse operations with company goals.