Graduated with BS in Business Administration

Supervise and direct all production operations of over 50 personnel in 4 departments.

• Supervise and manage teams from 8 - 80 people in 6 different departments• Manage all aspects production process• Developed monitored and reported on KPI's (key performance indicators)• Safety committee chairman, reduced OSHA recordable incidents from 14 in one year to 3 consecutive years without a recordable incident. • Production, set record revenue numbers including a 20% increase over an 8 month period• Quality, reduced number of non-conformance incidents from 18/yr to 1 incident in over 3 years• Excellent Customer service, over 98% customer approval rating 6 consecutive years• Organized a process change resulting in a $60,000/yr savings for one customer and our organization.• Continuous improvement team leader• Expert in Root Cause analysis (using TapRoot software)• Performance review development, preparation, and delivery• Job Hazard Analysis (JHA) development, team leader, review, and approval• Qualified senior internal auditor, ISO 13485:2003 and FDA 21 CFR 820 • Policy and procedure development, revision, implementation, and training• Hiring interviews, and paperwork (including I-9 verification)• Training manager ensuring all training done effectively and on time• Preparation, building, and delivering professional presentations, delivered a 1 hour presentation to a group of over 100 customers, shareholders, and senior management.

• Performed corrective and preventative maintenance on steam autoclaves, ETO sterilizers, equipment washers, surgical beds and lights, and animal bedding equipment in research facilities (technical expertise also enabled me to work on competitor equipment increasing contract base 30%).• Assisted the installation team with major equipment installations of autoclaves, washers and surgical lights.• Team lead for a portion of the construction for the new Children’s Memorial Hospital wing• Covered for other technicians when out of town or on vacation• Liaison between the customer and the company which required coordination between several different departments within each facility• Volunteered to work over weekend to assist team at Mayo Clinic in Rochester, MN with major upgrade of surgical suite autoclaves.

• Traveling closer for real-estate refinance• Ensure 100% completion and accuracy of all closing documents• Excellent Customer service skills resulting in 98% successful closing • Outstanding system knowledge with demonstrated ability to answer difficult and technical questions

• Train and develop new employees • Business to business cold call sales• Business to residential cold call sales• Led a record setting road trips, with 4 new associates wrote over $100,000 in sales with over 100 new contracts

• Submarine Refit Coordination Manager. Responsible for coordination and safety review of refit jobs between departments including and quality check of all documentation before and after completion of work• Weapons department training supervisor. Responsible for development of training plan and coordination of training schedules for 3 divisions consisting of approximately 30 people.• Noise reduction manager. Coordinated all PM’s, testing, training and repairs of all sound silencing equipment. Developed a sound silencing program from the ground up ensuring compliance with all applicable government standards. Achieved an above average rating on initial inspection (6 weeks after I took over program) and a rating of “Outstanding” the following year.• Sound silencing program became standard (guideline) upon which all other sound silencing programs for the other 24 submarines stationed in Groton, CT were based• As a field service representative tested all sonar suite equipment for 24 regional submarines. My attention to detail and intimate knowledge of the sonar systems enabled me to detect a longstanding problem with the installation and maintenance of the top sounding sonar equipment. My diligence in research and development of corrective action has, and continues to save the Navy over $3 million annually. • Selected as “Sailor of the Quarter” for outstanding dedication to duty and process management. • 4 Navy Achievement Medals, and 5 good conduct medals• QA repair technician ensuring step by step compliance with subfit regulations and designing and recommending corrective action and modification of procedures as needed. • Combined Federal Campaign Coordinator – Coordinated the non-profit fund raising drive for 2 squadrons (approximately 24 submarines) and 1 shore command consisting of a total of over 3000 people, civilian and service men and women. Achieved a goal of 100% contact and exceeded our donation goal by over 10%.