Stuart Brown Email & Phone Number
@diligent.com
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Who is Stuart Brown? Overview
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Stuart Brown is listed as Manager, Customer Success at Diligent, a company with 916 employees, based in Vancouver, British Columbia, Canada. AeroLeads shows a work email signal at diligent.com and a matched LinkedIn profile for Stuart Brown.
Stuart Brown previously worked as Manager, Renewals - North America at Diligent and Manager, Renewals - North America at Galvanize, A Diligent Brand. Stuart Brown holds Computer Systems Technology from Nait (Northern Alberta Institute Of Technology).
Email format at Diligent
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AeroLeads found 1 current-domain work email signal for Stuart Brown. Compare company email patterns before reaching out.
About Stuart Brown
Dedicated and versatile professional who specializes in customer success & retention, revenue operations, and project management. Committed to building an exemplary working reputation and rewarding relationships with co-workers and customers. Proven technical and analytical skills. Energetic and loyal, strives for continuous improvement.
Listed skills include Sharepoint, Software Documentation, Sql, Process Improvement, and 7 others.
Stuart Brown's current company
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Stuart Brown work experience
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Manager, Renewals - North America
Sr. Account Development Manager
Customer Success Manager - Strategic Accounts
- Galvanize (formerly ACL Services), a leader in the GRC and data analytics space, builds software to solve for risk management, compliance, audit, and vendor risk management. As a Customer Success Manager I pursued the.
- Managed and grew a customer portfolio of 4 Million ARR
- Managed the subscription renewal process, including all quotes, terms, negotiations, approvals, and invoices - achieved target retention rate
- Maintained existing ARR by ensuring adoption, driving customer satisfaction & engagement, and identifying & addressing churn rusk
- Promoted ways to expand usage within current purchased solutions, as well as with additional product offerings
- Provided training and demos to support usage, including introducing new features and enhancements
Client & Application Support Analyst
- The Application Support team is substantially integrated into clients’ everyday business processes. I provided answers to simple software how-to questions, but also solutions to accommodate changing industry standards.
- Acted as a liaison between clients, developers, account managers, and management to meet all client expectations.
- Analyzed data and medical device software anomalies to identify potential risks to individual health and safety, advising appropriate levels of internal and external organizations.
- Performed routine investigations and data fixes on client databases.
- Provided customer service and assistance 24/7 for hosted applications, managed outages and after-hours issues.
- Develop, test, and review PL/SQL data-fix scripts used to fix, migrate, or upgrade client systems.
Software Quality Assurance Team Lead
- The software applications are considered medical devices, and as such we had to uphold strict adherence to regulatory bodies worldwide. An internal quality system guided us through these industry regulations and.
- Investigated, wrote, and reviewed company procedural documentation.
- Wrote, executed, and reviewed software application test protocols and related test scripts for various testing phases as per project requirements. Tracked all software issues and defects as they were encountered.
- Reviewed software design documentation and validated user documentation.
- Managed, contributed content to, and submitted successful 510(k) submissions to the US FDA for software application’s major release changes.
- Participated in internal and external audits, resolved corrective and preventative actions, addressed nonconformances.
Colleagues at Diligent
Other employees you can reach at diligent.com. View company contacts for 916 employees →
Manjunath B Moudgalya
Colleague at Diligent
Bengaluru, Karnataka, India, India
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RG
Robert Griffin
Colleague at Diligent
Galway Metropolitan Area, Ireland
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SD
Siliziwe Dimbaza-Mapalala
Colleague at Diligent
Johannesburg Metropolitan Area, South Africa
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YS
Yashashvi Singh
Colleague at Diligent
Bengaluru, Karnataka, India, India
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PS
Patrick S.
Colleague at Diligent
Canada, Canada
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DA
Diljar Ail
Colleague at Diligent
Alappuzha, Kerala, India, India
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JW
Jonathan Williams
Colleague at Diligent
Baltimore, Maryland, United States, United States
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RW
Raymond Weaver
Colleague at Diligent
Oklahoma City, Oklahoma, United States, United States
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SO
Sarah Oh
Colleague at Diligent
Singapore, Singapore
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DB
Daniel Berna
Colleague at Diligent
Contact Info, United States
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Stuart Brown education
Computer Systems Technology
Education record
Frequently asked questions about Stuart Brown
Quick answers generated from the profile data available on this page.
What company does Stuart Brown work for?
Stuart Brown works for Diligent.
What is Stuart Brown's role at Diligent?
Stuart Brown is listed as Manager, Customer Success at Diligent.
What is Stuart Brown's email address?
AeroLeads has found 1 work email signal at @diligent.com for Stuart Brown at Diligent.
Where is Stuart Brown based?
Stuart Brown is based in Vancouver, British Columbia, Canada while working with Diligent.
What companies has Stuart Brown worked for?
Stuart Brown has worked for Diligent, Galvanize, A Diligent Brand, Galvanize, and Haemonetics.
Who are Stuart Brown's colleagues at Diligent?
Stuart Brown's colleagues at Diligent include Manjunath B Moudgalya, Robert Griffin, Siliziwe Dimbaza-Mapalala, Yashashvi Singh, and Patrick S..
How can I contact Stuart Brown?
You can use AeroLeads to view verified contact signals for Stuart Brown at Diligent, including work email, phone, and LinkedIn data when available.
What schools did Stuart Brown attend?
Stuart Brown holds Computer Systems Technology from Nait (Northern Alberta Institute Of Technology).
What skills is Stuart Brown known for?
Stuart Brown is listed with skills including Sharepoint, Software Documentation, Sql, Process Improvement, Visio, Requirements Analysis, Quality Assurance, and Agile Methodologies.
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