Associate Director, Marketing & Digital Strategy, Cabinet Office, Government Of Ontario
Toronto, Ontario, Ca
• Oversaw digital media spend for a 25-million-dollar marketing budget• Led the development and implementation of multiple modernization roadmaps including marketing modernization, social media customer experience modernization and government communications modernization• Introduced technology systems to improve service delivery including systems for customer support, customer engagement tools and robust analytics • Provide strategic insight, measurement and optimization opportunities for the government's 13 core functional areas• Developed the government’s first digital design system that translated our new brand identity into accessible and transferable components across the organization. Outcomes include a more unified online experience and cost savings from a centralized and reusable codebase. • Deliver strategic presentations to our senior leadership team for high-profile announcements and campaign performance• Lead the in-house creative and events team, including providing international support for trade missions and developing omnichannel marketing campaigns and campaign extensions