Coordinate and facilitate online and in-person networking, educational and development events

• Training & Scrum: Taught classes in Python and C++ for Introduction to Computer Science and Data Structures. Successfully designed and taught 40+ semesters of a senior-level Software Design and Documentation course to Computer Science, Gaming, IT/Web Science, Computer Systems, Human-Computer Interaction & UX/UI majors.o Taught and guided 100+ students per semester in groups of 4, each doing a distinct project, to design and implement software solutions delivering complete project life-cycle while adhering to Scrum framework.o Topics include UML syntax/use, requirements generation, and using Scrum framework & Agile practices.o Tracked and monitored all student projects and coached students to effectively move past barriers, manage projects, time and resources, and deliver technical presentations.

• Training & Scrum: Taught classes in Python and C++ for Introduction to Computer Science and Data Structures. Successfully designed and taught 40+ semesters of a senior-level Software Design and Documentation course to Computer Science, Gaming, IT/Web Science, Computer Systems, Human-Computer Interaction & UX/UI majors.o Taught and guided 100+ students per semester in groups of 4, each doing a distinct project, to design and implement software solutions delivering complete project life-cycle while adhering to Scrum framework.o Topics include UML syntax/use, requirements generation, and using Scrum framework & Agile practices.o Tracked and monitored all student projects and coached students to effectively move past barriers, manage projects, time and resources, and deliver technical presentations.

Teaching Computer Science II

Recruited as first and sole IT Professional for precision manufacturer of furniture and architectural elements serving retail stores, restaurants and art galleries, with 80 employees and $20M annual revenue. Managed all computer systems, IT/SW/HW, for 90,000 sq. ft. facility with robotics and CNC machines. Reported to Operations Director.• Strategy: Created comprehensive centralized plan for IT where there was none, enabling and supporting company growth from less than 50 employees to now 80, with capacity to expand.• IT Management: Assisted with applications and operating systems, provided windows server administration and user authentication, and managed infrastructure including domain controller, file server, print server, VoIP system, security system, video system, online services, firewall, and wired / wireless networking. Managed design, production and project management software licenses, HW vendors & IT service providers.• Upgrades: Upgraded and enhanced infrastructure for growth aligned with company goals – improved system reliability, robustness, and uptime to nearly 100%.o Initiated, planned, installed, configured and maintained full enterprise-level wifi system across facility enabling team leads to fully utilize internal messaging apps such as Slack.o Initiated, installed and configured Windows Server 2016 from 2007 version of domain controller.o Planned transformation of network topology and infrastructure to a more nimble VLAN-based layout that facilitated data transfer and performance of entire network. Installed and maintain network cabling.o Set up improved backup system, with onsite and offsite hard drives and battery backups for redundancy. • Training & Documentation: Key member of Onboarding Team – trained new hires. Added IT documentation for proper transfer of knowledge – wrote company IT/SW/HW guides and procedures using Notion.

Ensured the efficient functioning and maintenance of all IT at the hospital and adjacent nursing home, Mountainside Residential Care Center. Served as on-site IS representative at Kingston hospitals. Reported to IT Manager.• IT / IS Services: Installed and upgraded all software on computers throughout the hospital. Provided networking, and set up remote applications including for Telemedicine. Troubleshot and solved all hardware and software issues. Delivered a high level of customer service to 100+ regular internal system users.• Upgrades: Researched and recommended software and hardware enhancements for IT infrastructure. Assisted with expansion of wired and wireless networks.

Researched, acquired, and managed the configuration of all hardware and software used in small school district. Software solutions ranged from curriculum-based resources to data and reporting systems. Managed one employee.• Strategy: Set and guided the technology direction for school district and automated infrastructure processes.• IT/IS Management: Managed collection and reporting of school district-related data to Dept. of State Ed.• Upgrades: Created and managed the district website, and introduced Google docs to students and teachers.• Designed and furnished a new Technology Center for the High School.• Training: Planned and delivered staff trainings for software and hardware solutions, trained teachers and students on Scratch for math, created & delivered training videos for staff, and taught formal adult ed classes• Research: Researched and implemented standardized testing for Language Arts and Math for all students.

Implementation and training consultant for Component Content Management System designed for technical writers.• Implementations: Assisted clients in the installation, configuration, implementation and training software.• Training: Led several in-person trainings for customer administrators, designers and users of the software package. Designed and led many webinars on special topics for global users of the product.

Senior consultant to corporate clients in information design, business analysis, content management systems, and all aspects of publishing for web-based, paper, and electronic distribution. • Services: Internal expert on single sourcing, DITA, and Content Management Systems.• Documentation: Worked one year at NY Office of Temporary and Disability Assistance providing the documentation supporting a project with Deloitte to develop custom software.

Generated documentation and help system for an extensive mapping API as well as geocoding and other mapping products, for a “location intelligence” software, services, solutions and data company.• Strategy: Effectively moved documentation department into use of structured documentation to facilitate single sourcing of all publications into multiple output formats. This included the design and creation of a structure scheme as well as the creation of policies and procedures for consistency.• Documentation: Wrote and delivered software manuals for products and audiences including desktop applications, APIs, Web services, development tools, and data products. Wrote API documentation by adding comments to source code using build tools and Code Repository (Visual SourceSafe), and wrote white papers. • Upgrades: Designed a single-source publishing solution using information automatically extracted from C# source code as XML, Structured FrameMaker, and XSLT to produce print, HTML, CHM, and PDF formats. • Implementations: Designed an HTML to XML to HTML conversion process for single-source publishing of API documentation. Implemented single-source documentation of mapping software and data products. • Research: Explored XML solutions for structuring department’s documentation.• Training: Trained teams in XML use and syntax. Created, customized and trained on Framemaker courses.