We at Cars24, are building a Debt Management - Centre of Excellence (CoE) team, focused on reimagining traditional Debt Collection techniques powered with New age Digital Tech and Intelligence trends.

Responsible for setting up Insurance & VAS Cross sell business vertical, launching new Insurance & VAS Products & Project ManagementStashfin is a leading fintech platform with a mission to provide access to fair, fast, and transparent financial products & services for millions of borrowers across India. By providing a simple, clean, efficient and easy to navigate digital platform, Stashfin empowers individuals in helping to take charge of their financial health.Stashfin serves new-to-credit, prime, and super-prime borrowers with products that have been designed ground-up with our customers in mind. The firm also strives to create opportunities for borrowers with limited credit footprints to participate in the formal financial system, thereby enabling them to build credit scores and successfully embark on a journey of economic freedom.For more details, please visit www.stashfin.com

Taking care of digital transformation requirements of EY Clients. Worked full time with the largest Hong Kong MNC bank, helping them as a Lead Digital Analyst for their Health & Wellness engagement/rewards program fully integrated into the mobile banking app. Key roles & responsibilities included - Building new journey's, bridge between Business & IT Team, managing delivery pipeline, maintaining product backlog & participating in all scrum ceremonies as a Biz Stakeholder.

* Lead Digital Insurance (D2C) for Bajaj Finance, drive Business, Products & Capabilities* Responsible for Product & Project management for Pocket Insurance Business* Identify Opportunities & fulfil through a relevant offering of Insurance & VAS Products* Build Fulfilment Applications, Capabilities, NLP & Guided Chatbots required for end to end Online transactions* Efficient Lead Funnel Management & churn for increased conversions* Launch products across Partners & Digital Platforms* Close Co-ordination with Marketing, IT, Insurance Ops & Partners ensuring frictionless Customer Experience & NPS* Process gaps analysis, identification, monitoring & control* Co-ordinate with Insurance Compliance, Finance & Partners for agreements, approvals, etc* Involved in Ideating Strategic Projects & Driving Initiatives for Insurance team, Annual Operating Plan & Long-range strategy* Design briefing for Marketing requirements* Analyze and have thorough understanding of the Product Portfolio & Competition Benchmarking

* Lead Digital Insurance (D2C) for Bajaj Finance, drive Business, Products & Capabilities* Responsible for Product & Project management for Pocket Insurance Business* Identify Opportunities & fulfil through a relevant offering of Insurance & VAS Products* Build Fulfilment Applications, Capabilities, NLP & Guided Chatbots required for end to end Online transactions* Efficient Lead Funnel Management & churn for increased conversions* Launch products across Partners & Digital Platforms* Close Co-ordination with Marketing, IT, Insurance Ops & Partners ensuring frictionless Customer Experience & NPS* Process gaps analysis, identification, monitoring & control* Co-ordinate with Insurance Compliance, Finance & Partners for agreements, approvals, etc* Involved in Ideating Strategic Projects & Driving Initiatives for Insurance team, Annual Operating Plan & Long-range strategy* Design briefing for Marketing requirements* Analyze and have thorough understanding of the Product Portfolio & Competition Benchmarking

• Building Capabilities for Fixed Deposits Business• Work with IT, Analytics and the verticals for seamless Process Delivery.• Work with Operations and PMO to drive business process efficiencies and innovations• Coordinate with Business and Product Teams to drive Projects • Drive business efficiencies in close coordination with analytics

Presently taking care of the Investment products portfolio of the company.

Taking care of the corporate salary clients of the Bank by providing services. Cross sell and Up sell of assets and liabilities products.

Serving as one point contact from ICICI to mapped customer base.Client activation. New client acquisition.Educating clients about the new short & long term investment opportunities.Educating them the possibilities of financial products.Cross & up-selling of products by generating demand among the mapped base. Service delivery & Relationship management. Rapport building & grievances handling.Selling products & services that ICICI as a group and broker deals in. Portfolio Management of clients to help them get hold of profits. Tracking portfolio for the clients & passing on the recommendations. Providing an unbiased advisory service.Need based customer analysis & product selling.

Promoted as SRM on June 2014Serving as one point contact from ICICI to mapped customer base.Client activation. New client acquisition.Educating clients about the new short & long term investment opportunities.Educating them the possibilities of financial products.Cross & up-selling of products by generating demand among the mapped base.Service delivery & Relationship management.Rapport building & grievances handling.Selling products & services that ICICI as a group and broker deals in.Portfolio Management of clients to help them get hold of profits.Tracking portfolio for the clients & passing on the recommendations.Providing an unbiased advisory service.Need based customer analysis & product selling

Market Research Market Mapping Market AwarenessCompetitors AnalysisBusiness DevelopmentMarket Development