Jennifer Sutherland Email & Phone Number

Vancouver, British Columbia, Canada

As General Manager of Resource Works, a public-interest non-profit based in Vancouver dedicated to fostering informed dialogue on natural resource development, I oversee daily operations to ensure strategic alignment and seamless execution of programs and campaigns. My responsibilities include board governance, integrating cross-functional initiatives, and advancing evidence-based advocacy for resource development. I also focus on enhancing the organization’s public profile, recruiting and developing staff, and fostering a high-performing team committed to impactful public policy and advocacy.

British Columbia, Canada

At Kanata, I developed and implemented strategic plans for government funding initiatives, oversaw grant applications and budgets, and managed the funding pipeline. I advocated for Kanata’s mission, built relationships with government and stakeholders, and ensured compliance with reporting requirements. I also led multi-stakeholder strategies, including partnership development and government relations.

Vancouver, British Columbia, Canada

Form and maintain strategic relationships with government, the regulator and strategic industry partners to shape the future of gambling in BC and supporting regulatory framework. Reporting directly to the CEO, lead significant enterprise-wide initiatives, develop business plans, support enterprise business planning. Work with enterprise business intelligence to develop metrics and distill complex data into key insights to garner support for corporate strategic direction and future growth opportunities.

Vancouver, Canada Area

Led BCLC’s implementation of recommendations that came out of the Province’s 2018 review of anti-money laundering practices in casinos, which required the development of positive and collaborative relationships with the Ministry of Attorney General and BCLC’s regulator, the Gaming Policy Enforcement Branch.

Vancouver, Canada Area

Led two complex business transformation projects including the development of a new 20-year Operational Services Agreement for casinos in BC and a competitive selection process for new casino developments.Identified areas of opportunity for BCLC through market assessments and gap analyses which BCLC investment prioritization, ultimately leading to the approval for new casinos to be developed in Victoria and Delta.

Vancouver, Canada

Identified future casino property opportunities within BC; Prepared business case and presented detailed recommendations for senior leadership teamWorked closely with internal business groups to review and improve existing controls, processes and measures to realize revenue generation opportunities

Vancouver, Canada

Anticipated, designed and performed research and built data models based on a database of over 600,000 loyalty club members to identify and explain trends, influence marketing campaigns, make recommendations and support business cases relevant to the casino division

San Diego, California

Instructor of Business Information Systems (BKM400) and Knowledge Management for Business Strategies (BKM600). Instructed in both traditional and online classroom settings (eCollege and Blackboard).Assisted in developing the syllabi and curricula for the Master of Knowledge Management program.

Omaha, Nebraska, United States

Created and maintained Access database of caller behavior, call flow patterns and utilization of clients’ Integrated Voice Response (IVR) systems. Conducted usability tests. Analyzed competitors' current product offerings and business models.

Tampa, Florida, United States

Analyzed the impact of various CRM initiatives including loyalty programs, couponing, advertising, direct mail initiatives, rebates etc. on consumer packaged goods sales and consumer behaviors. Worked closely with clients to understand their business and provide customized reports to support business decisions

Vancouver, British Columbia, Canada

Analyzed sales and industry data to develop and implement new product launch plans and analyze the effectiveness of advertising campaigns, promotional and value add activities, tastings etc. for Seagram and competitors’ products. Parlayed findings and recommendations to the Marketing Department.Spearheaded Seagram Canada's category management project in BC. Partnered with the BC Liquor Distribution Branch (LDB) in planning and implementing province-wide sku optimization project, to analyze the profitability and consumer expectations of the LDB.

Ba, International Relations

Mba