Jt Armstrong, Cism Email & Phone Number

Mississauga, On, Ca

Vaughan, Ontario, Ca

I am privileged to lead the Cybersecurity, Information Technology, and Systems team as CISO & IT Director at Plan Group, a Bouygues Energies & Services subsidiary. With expertise in AEC technologies, I am tasked with driving the company's digital transformation strategy and overseeing the delivery of digital services. I lead a talented and diverse team of technical professionals, and I am proud to have established a comprehensive cybersecurity program that has safeguarded the organization's digital assets.As part of my responsibilities, I oversee the budget and ensure the implementation of innovative technologies that drive productivity and cost savings while being secure by design. My commitment to excellence has earned me a place on the Bouygues Energies & Services global CIO & CISO committees and the local Senior Management Team, where I am dedicated to driving success and contributing to the organization's growth.Bouygues Energies & Services provides fully integrated energy, digital, and service solutions in over 25+ countries leveraging 22,000 talented employees. Plan Group is a part of Bouygues Energies & Services.

Oakville, On, Ca

I led global Information Technology for Geotab, the world leader in IoT, and connected transportation that's deployed worldwide in over 130 countries. The platform is utilized by more than 40,000+ customers to collect data from immovable assets, large trucks, and the latest electric vehicles. The rich location, engine, and vehicle behavior data collected provide valuable insights for our customers. I managed a global team of 50+, my oversight responsibility included Cloud Engineering (Google GCP, AWS, Azure), Service Delivery, DevSecOps, IT governance, Service Desk, Technical PMO, and Procurement

London, On, Ca

I was promoted to the role of Chief Information Security Officer and then seconded to Director, IT Architecture and Solutions. Within these hybrid positions, I strategically directed Cybersecurity and IT architecture across a multi-cloud hybrid environment for the global construction services company and Windjammer Landing hotel resort. Charting security roadmaps and plans, I partnered with executives and the C-suite to ensure alignment with corporate priorities and vision. I also shepherded multiple, large DevSecOps projects through from concept to completion.► Security & IT Strategy Highlights● Envisioning and establishing enterprise-wide security governance and “Defense-in-Depth” cybersecurity strategy and best practices. I also championed security awareness, training, and risk mindfulness across the organization.● Orchestrating the implementation of Amazon Web Services● Eliminated significant costs by negotiating and securing preferred telecommunications contract rates and terms● Driving the end-to-end development of a large SaaS ERP system as well as numerous iOS apps sold in the Apple App Store► Leadership Highlights● Heading 24/7/365 large scale IT operations across multiple datacenters, cloud to support numerous corporate applications, offices, job sites, and mobile devices.● Orchestrating the implementation of Amazon Web Services and Google Cloud● Spearheading the creation of the organization’s business continuity program ● Leading a global team of 11 to execute a portfolio of 40 to 60 projects annually and formulate an effective hybrid-cloud technical strategy while considering the current environment and perspectives for a service-based organization to thrive

London, On, Ca

Earning a promotion to Service Delivery Manager, I oversaw IT architecture and delivery of IT services. Championing continuous process improvement initiatives within the ITIL best practices framework, I successfully shifted the IT culture toward and end-user focus. Through this, I evolved technology processes and operations standards to improve service delivery and customer satisfaction. I also reviewed, evaluated, and recommended new technologies and tools to facilitate organizational objectives, and managed a large portfolio of projects.Some of my top accomplishments included:● Achieving nearly 100% uptime while modernizing the network ● Reducing job site setup from 2 weeks to 3 days. I did this through effectively partnering with vendors and standardizing processes like machine imaging, and ensuring adequate inventory of equipment.● Change agent overseeing the adoption of incident, change, and problem management processes across the organization ● Achieving considerable ongoing cost savings by reducing and streamlining data centers

London, On, Ca

Shortly after relocating to Toronto, I joined EllisDon as Technical Services Team Lead. Within this role, I orchestrated strategic and analytical designs of infrastructure, including data centers, networks, and applications.A couple of my most notable achievements included:● Building and assembling a team from the ground, up● Proactively establishing ITIL governance and Standard Operating Procedures (SOPs) to formalize problem management processes. I also secured the CTO’s approval for this transformative initiative.

Jacksonville, Florida, Us

Originally joining DBM as Senior Systems Analyst, I was promoted to Service Desk Team Lead in 2006, where I oversaw the help desk, leading system analysts to resolve approximately 1,000+ calls each month, serving 2,000+ users.A few of my core contributions included:● Collaborating with senior management, and helping guide long-term planning and budget● Executing a comprehensive mapping of North American infrastructure, ensuring all hardware was accounted for● Initiating customer satisfaction surveys to gain valuable insight into user experience, and continuously improve service● Reducing ticket resolution time, as well as hardware turnaround time, 90%

Worked in a variety of areas including project management, technology development, advisory projects, and system implementation.

Cybersecurity And Executive Strategy, Xacs302

Executive Certificate In Management And Leadership

Certificate, Strategic Leadership

B.S., Management Information Systems

A.S., Computer Programming And Applications

A.A., Arts