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Joseph Agresta is listed as Escalations Engineer at Omega Systems at Omega Systems, based in Edison, New Jersey, United States. AeroLeads shows a matched LinkedIn profile for Joseph Agresta.
Joseph Agresta previously worked as Escalations Engineer at Omega Systems and Escalations Engineer at Ace It Solutions, An Omega Systems Company (Acquired March 2022). Joseph Agresta holds Bachelor'S Degree, Philosophy from Rutgers University.
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Hard-working, dedicated, creative individual with the desire to learn.
Listed skills include Mac And Pc Platforms, Apple Certified, Comptia A+, Computer Repair, and 6 others.
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Reading, PA, US
Provide Tier 3 support for Windows and Mac workstations, servers, firewalls/switches, wireless access points, and line of business applications. Manage Windows Active Directory, Group Policy, and Microsoft 365 environments. Perform vulnerability scans, vulnerability remediation, and phishing tests against client environments. Proactively monitor PC.
Provide Tier 3 support for Windows and Mac workstations, servers, firewalls/switches, wireless access points, and line of business applications. Manage Windows Active Directory, Group Policy, and Microsoft 365 environments. Perform vulnerability scans, vulnerability remediation, and phishing tests against client environments. Proactively monitor PC.
Manage Tier 1 and Tier 2 engineers and act as dispatch to schedule tickets. Triage and quality-control closed tickets and assist other technician’s with their ticket queues.
Provide Tier 1 support to managed clients for computers, peripherals, and user related questions. Adhere to all Help Desk system process and procedures, including ticket entry. Ensure client satisfaction through ticket updates from start to finish.
Diagnose, install, and repair PCs, Apple computers, and iOS devices for home users and small businesses.Resolve complex software and hardware issues and make recommendations on upgrading systems. Diagnose malware and remove viruses including ransomware. Use Repairshopr ticketing system to take ownership of all assigned tickets from start to finish. Provide.
Maintain computers, printers, and networks in a small office environment. On call to provide technical support and assistance during weekend events.Use Adobe Creative Suite to design advertisements for websites, to create logos and backgrounds for use at events, and create designs for silk-screening of t-shirts and sweatshirts. Use professional grade.
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Joseph Agresta works for Omega Systems.
Joseph Agresta is listed as Escalations Engineer at Omega Systems at Omega Systems.
Joseph Agresta is based in Edison, New Jersey, United States while working with Omega Systems.
Joseph Agresta has worked for Omega Systems, Ace It Solutions, An Omega Systems Company (Acquired March 2022), Ace It Solutions, An Omega Systems Company, Two River Computer, and The Main Event.
You can use AeroLeads to view verified contact signals for Joseph Agresta at Omega Systems, including work email, phone, and LinkedIn data when available.
Joseph Agresta holds Bachelor'S Degree, Philosophy from Rutgers University.
Joseph Agresta is listed with skills including Mac And Pc Platforms, Apple Certified, Comptia A+, Computer Repair, Computer Hardware, Microsoft Office, Remote Monitoring, and Customer Service.
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