Justin Tarrant-Willis Email & Phone Number

Exeter, Gb

Joined a resource revolution!Responsible for new business acquisition team throughout the South West. I have built a team of 18 external and internal consultants coupled with implementing marketing plans that support ongoing business development. I've made pragmatic decisions to meet competitor, legislative and commercial changes within the UK which has ensured commercial growth via our I&C Sales team has met aspirations and EBITDA performance.

Uk National

POWER CONTROL LTD - SALES DIRECTORI decided to follow a more consultant based approach and undertake the project of bringing a new UPS brand to market which included supply chain management, marketing collateral build (online and print) and a compelling distribution pricing framework.This role entailed the turnaround, rebuild and optimization of existing internal and external sales teams. I revamped reward and recognition to attract and keep good talent as well as implementing metrics that motivated and enabled effective performance management.During this time I successfully delivered EBITDA objectives whilst implementing change and operational effectiveness.JPI MEDIA PLC - SALES DIRECTOR - Sales Transformation Project I provided the operational and strategic leadership of the commercial teams within J Press' two largest publishing businesses. With oversight of a salesforce restructure program enabling improved customer experience, retention and lower cost of salesI delivered a strategic change project to all staff including restructuring and retraining. Output per capita increased by 21% with a group leading digital sales uplift of 9%In 2015 I introduced a much needed sustainable KPI, reward and development programs for commercial teams in J Press This reduced attrition and provided a consistent group wide approach to performance measurementI managed the commercial relationship with SKY UK for profitable delivery of SKY advertising partnering with Johnston Publishing

United Kingdom

Leadership of sales transformation program delivering a 31 FTE capacity saving (over 12 mths) and 11% improvement in sales closing ratesAccountable for delivery of improved process and training to deliver increased customer acquisition/retention Implemented alternative lead generation and pipeline forecasting to enable monthly sales revenues to be achievedCollated and delivered bespoke sales training to all sales consultants to counter market challengesCross function working with marketing, HR and digital teams to ensure consistency in sales effortsProvided coaching to senior leadership team to refocus staff developmentOther consultancy assignments inc E.ON Debt Reduction & Consumer Complaints

Nottingham, United Kingdom

Through 2012/13 having been promoted from regional management I had oversight of the national field based sales division (x 450-500) delivering MTP acquisition revenue targets of c. £21M. I achieved an improvement in customer retention and life time value by 16% through promoting and leading projects to understand customer needs linked to product development within E.ON UKIn 2013 I implemented E.ON's first UK wide integrated marketing plan within E.ON residential sales businessI enjoyed leading the E.ON UK field sales division through change programs to meet regulatory and commercial project goals. I worked with OFGEM resulting in improved customer experience/complianceThrough coaching and development goals that I implemented several of my direct reports have gone on to senior leadership roles within the energy industry

London, United Kingdom

I joined initially as Area sales manager but gained a secondment to Head of Sales after delivering group leading sales performance through my teamsI had responsibility for the sales effectiveness of our UK field sales team, customer retention and acquisition teams coupled with customer services. In 2008 I successfully lead the commercial teams through a challenging merger and acquisition process including logistics, operations and staffing My role was focused on providing leadership to both acquisition, retention, customer service and major account teams to improve customer "journeys", NPS and lower customer churnI implemented alternate role profiles to allow an increased focus on account retention and growth to maximise our acquisition gains, this resulted in commercial stability and provided a platform for future investmentI achieved EBITDA targets despite an unprecedented property market meltdown in 2008. This was largely due to attracting and keeping good talent in the business focused on an unwavering strategy.

Uk Southern

My role was to lead the commercial teams to expand the provision of orthopaedic service and device contracts to both NHS and private sector hospitals and trustsThrough a personal development goal I consulted with three key NHS trusts to introduce more effective methods of product supply. Involving taking a diverse workforce through significant changes to working patternsI managed a diverse team of account managers, business development managers and cliniciansI became recognised in the industry as a facilitator that influenced NHS purchasing hubs, consultant surgeons and facilities management to work together to gain better/more efficient commercial relationshipsWith my team I conceived and introduced innovative supply chain process to key accounts within the NHS resulting in significant financial savings and improved patient outcomes. Publicly recognised for assisting the NHS to save significant budgetsAm proud to have achieved Tyco's highest percentile increase in sales UK wide as a result of innovating and trailing improved logistics and pricing

Southampton

Advertising sales and account managementResponsibility for renewals and new businessTele sales and field sales

Mba, Masters Business Administration

MBA

Cdn Diploma, Marketing

Marketing