Judith T.

Judith T. Email and Phone Number

Hotel Manager at Club Quarters @ Club Quarters, Trafalgar Square
stamford, connecticut, united states
Judith T.'s Location
Greater London, England, United Kingdom, United Kingdom
About Judith T.

As a motivated and results-driven hospitality management professional, who has worked in Central London hotels for over twenty years, I have a wealth of experience in providing a high level of service to a broad range of business travellers and tourists from across the globe.A manager who strongly believes that outstandingly engaging customer service is a critical success factor for any hotel, I invest time in recruiting, motivating, training and developing the right team members to provide that genuine and warm personal touch. Using many feedback sources, I constantly review the quality of service to retain a competitive edge. Possessing an analytic mind with a creative bent, makes me an effective decision maker with innovative qualities.In leadership, I pride myself on having a high level of integrity and dependability, modelling to my team the behaviour I hope to see from them.I love working in the beautiful, vibrant heart of London and get great satisfaction from helping guests enjoy to the fullest, one of the greatest cities in the world.

Judith T.'s Current Company Details
Club Quarters, Trafalgar Square

Club Quarters, Trafalgar Square

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Hotel Manager at Club Quarters
stamford, connecticut, united states
Website:
clubquartershotels.com
Employees:
296
Judith T. Work Experience Details
  • Club Quarters, Trafalgar Square
    Hotel Manager
    Club Quarters, Trafalgar Square Sep 2013 - Present
    Trafalgar Square
    Club Quarters builds full service hotels in prime city locations in the U.S. and U.K. for the use of member organisations. In addition to the convenience of staying in a location exactly where you need to be, our club-like environments provide travellers with convenience and better security – all at significant savings, and with many value-added benefits.The services we offer include:• Access to members-only Club Living Room featuring complimentary refreshments, computer work stations, printing and newspapers• Free WiFi• Free chilled, purified bottled water• Free exercise equipment delivered to guest room• Shopping service• Luggage storage between visits• 24/7 Member Service Desk• Low fixed member rates – on all rooms all the time• Late check‐out for a nominal fee• Day use rooms, meeting and events space
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  • Club Quarters Gracechurch
    Senior Guest Service Manager
    Club Quarters Gracechurch May 1999 - Sep 2013
    Gracechurch Street, London
     Managing a team of Guest Service Managers in 203 room business hotel Providing business users with innovative and complimentary services in a club-like atmosphere Day-to-day operational running of the hotel Upholding service standards and resolving guest complaints Implementing training, performance appraisals and development plans  Monitoring guest feedback and on-line reputation management  Guest room quality inspection reports Purchasing for the department and controlling costs Monitoring daily audit and compiling monthly performance reports Responsible for banking, hotel chequebook, balancing credit card charges and dealing with chargebacks
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  • Connections At Trafalgar Square
    General Manager
    Connections At Trafalgar Square Sep 2013 - Present
    Connections at Trafalgar Square Connections is a modern, full-service flex co-work space for mobile professionals, start-ups, small businesses and independent consultants. Offerings include permanent and shared desks, private offices, meeting and event spaces
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  • The Montague Hotel
    Senior Receptionist
    The Montague Hotel 1997 - 1999
    Bloomsbury, London, Uk
     Supervised a team of 6 receptionists in 4*deluxe 110-bedroom hotel Participated in the upgrading of the hotel from a 3* to a 4* deluxe and inclusion in ‘Britains Best Loved Hotels’. Overseeing the installation of a new switchboard and voicemail system

Judith T. Education Details

  • Westminster Kingsway College
    Westminster Kingsway College
    Level 5
  • Westminster Kingsway College
    Westminster Kingsway College
    Diploma In Advanced Hospitality & Tourism Management Level 4
  • Westminster Kingsway College
    Westminster Kingsway College
    Higher Apprenticeship In Management Level 3
  • Westminster Kingsway College
    Westminster Kingsway College
    Travel & Tourism

Frequently Asked Questions about Judith T.

What company does Judith T. work for?

Judith T. works for Club Quarters, Trafalgar Square

What is Judith T.'s role at the current company?

Judith T.'s current role is Hotel Manager at Club Quarters.

What schools did Judith T. attend?

Judith T. attended Westminster Kingsway College, Westminster Kingsway College, Westminster Kingsway College, Westminster Kingsway College.

Who are Judith T.'s colleagues?

Judith T.'s colleagues are Evaristi Kullolli, Anthony Mcdonald, Ezequiel Abelar, Joyce Mwikali, Emely E., Frank Alfornso, Sukkritta Goldrick.

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