John E. Taylor Email & Phone Number

Redwood City, Ca, Us

Belmont, Ca, Us

I mobilized internal sales initiatives by guiding and motivating the sales teams to achieve revenue targets and exceed performance expectations. I collaborated with sales to drive customer acquisition, retention, and expansion, ensuring consistent revenue growth. I formulated comprehensive business plans and models to support the strategic objectives of the partnership between RingCentral and AT&T. I evaluated and optimized pricing models, go-to-market strategies, and channel programs to maximize profitability. I implemented effective cost-control measures, enhanced resource allocation, and ensured efficient financial management. I provided strategic guidance and direction to ensure the continuous improvement of the Office@Hand platform's features, capabilities, and user experience. I collaborated closely with AT&T executives and stakeholders to cultivate a strong and mutually beneficial partnership.A few notable accomplishments are:• Cultivated strong working relationships with AT&T UCaaS executives, establishing foundation of trust and collaboration.• Negotiated all agreements with AT&T, ensuring mutually beneficial terms and driving positive outcomes for all parties.• Led financial and performance reporting efforts, while executing compliance audits to meet AT&T's commercial, HIPAA, and FINRA supplier requirements.• Collaborated closely with Partner's leadership team to drive expansion of North American sales and marketing efforts, resulting in impressive 47% revenue growth over three years, showcasing the effectiveness of my partnership leadership.

Belmont, Ca, Us

I led and coordinated resources from the AT&T Office@Hand VoIP service, product, sales, and support teams. I aligned our team efforts and facilitated seamless collaboration to ensure the successful execution of carrier partnerships. I maintained proactive and ongoing communication with our partners to address their requests and resolve complex issues. I drove and organized quarterly on-site partner sessions, bringing together AT&T executives, product managers, and marketing managers. I generated comprehensive and aggregated monthly reports on product usage and telephony metrics, segmented by customer type, size, and geography. I sponsored and supported channel campaigns and promotions, collaborating closely with marketing teams to develop effective strategies. I created and executed initiatives aimed at driving partner engagement, sales growth, and overall channel success.A few of my key accomplishments are mentioned below:• Continually engaged partners, promptly addressing requests and resolving intricate or complex issues, ensuring high partner satisfaction.• Led quarterly on-site partner sessions with AT&T executives, product managers, and marketing managers, fostering strong relationships and aligning goals for mutual success.• Identified key usage metrics for UCaaS customers, enabling AT&T to develop targeted incentive programs for high-market verticals, such as retail, franchises, and healthcare.• Sponsored channel campaigns and promotions, driving partner engagement, sales growth, and overall channel success.• Enhanced mindshare of AT&T sales and support organizations, leading to notable 29% revenue growth within 18 months.• Led and coordinated resources from the AT&T service, product, sales, and support teams, aligning their efforts with my resources to facilitate seamless collaboration and ensure successful execution of RingCentral's partnership objectives.

Guiding tech companies ready to accelerate their growth through alliances, partnerships, and ecosystems.

Redmond, Washington, Us

I led development efforts related to analytics, reporting, and scorecards within the Bing Information Platform. My role involved defining the project scope, milestones, and deliverables, and effectively managing resources and timelines to meet Microsoft objectives. I collaborated with international teams to ensure the localization and adaptation of Bing services to cater to different markets and languages. Additionally, I partnered closely with Microsoft developers to understand and translate requirements into actionable development plans. One of my key responsibilities was designing and implementing analytics solutions, reporting mechanisms, and scorecards to track the performance and effectiveness of the Bing Information Platform. By utilizing analytics data, I was able to drive data-driven decision-making, identify areas for improvement, and optimize the platform's performance. Overall, my focus was on ensuring that the Bing Information Platform delivered valuable insights and met the needs of our users.A few of my notable accomplishments are:• Played instrumental role in optimizing speech recognition capabilities for primary languages across Europe, enabling seamless Bing voice search functionality for Windows mobile devices and Xbox.• Assembled and led global team of computational linguists for localization of Cortana speech services.• Released 12 international language versions of Cortana voice search, expanding accessibility and usability.• Turned around lack of detailed usage analytics for all supported languages and phrases in the Bing information platform.Additional ExperienceSenior Partnership Manager ▪ Bing MobileLead Product Marketing Manager ▪ Industry Solutions Group at Microsoft

Redmond, Washington, Us

I drove the integration and launch of Bing mobile search with device manufacturers and strategic mobile operators delivering 69M North American mobile subscribers in 18 months. • Led 5 MS product teams to deliver a Bing search application for Android, Blackberry, BREW, iOS, and Windows Phone mobile platforms• I led multiple external partner teams through integration, test, and release of Bing services on 41 handsets including Blackberry, HTC, Samsung, LG, Nokia, and Motorola• I defined then drove integration of Bing Web services with the Verizon Wireless network services

Redmond, Washington, Us

Pioneered Service Oriented Architecture (SOA) and Service Deployment Platform (SDP) Web services solutions for Internet service providers (ISP) on Microsoft platforms (SaaS pre-Azure)• Led MS Communication Sector product managers through definition and delivery of solutions that enabled novel consumer media performance features, with QoS, provisioning, and micro-billing, with Verizon Broadband, Bell Canada, Bell Aliant, Telefonica• Business development: I built the executive relationships, integrated solutions, and go-to-market alliances for media solutions with Juniper Networks and Limelight Networks

Redmond, Washington, Us

Market and technology research for Windows Live communications for MS Communications Sector channels.• I developed business cases, secured corporate funding, recruited engineering team (India), and led the early solutions that demonstrated features and capabilities of Microsoft's Connected Services Framework (cloud services management)• Led integration of Windows Live provisioning solutions with partners Verizon Broadband and Orange mobile (France Telecom).• Developed business cases, secured corporate funding, recruited engineering team (India) and led the early solutions that demonstrated the capabilities of the Microsoft Connected Services Framework.

Certificate, Management Excellence, Organizational Leadership

Bachelor Of Science, Chemistry

Bachelor Of Arts, Molecular Biology