Freelance Web development + Personal Technical Trainer

Managed the planning and completion of many educational web site development projects, including working as the primary developer on over 300 school web sites.Led the development of a customer-facing web site projects portfolio, developing a project management and sales tool that enabled clients to visualize web site development options.Improved customer-facing communications and production backlog management processes throughout all phases of web site development and delivery initiatives.Collaborated with cross-functional operational and technical teams to coordinate the planning, design, and delivery of web sites.Developed and tested new codebases for the production coding team, modernizing site code assets to current standards, and also ensuring code assets aligned with ADA compliance requirements.

Oversaw daily operations of business focused on web site development and content management, ensuring that all operational and technical resources were optimally positioned to complete development deliverables.Coordinated the organization and maintenance of media archives used throughout web site design and development projects.Performed social media management according to brand requirements, working with art and photography teams to ensure that visual assets aligned with established branding.Managed copywriting processes to create textual assets for the company blog, press releases, newsletters, and social interactions.

Worked to increase enrollments in online mentoring courses for all customers in the Americas business region, and also assisted with online marketing campaigns, and writing content for the company blog, and newsletters

Representative Clients: City of Edmonton, Canada • Toyota • Kettle One • ESPN • Dish TV • LA FitnessTransitioned start-up venture into an organized firm with standardized and efficient operations. Introduced processes and tools to streamline production and ensure delivery of client expectations. Leveraged both business and creative acumen to support producers and creative directors, and guide project management. Maintained 20+ Apple workstations and software for peak performance.Asset Management. Tracked and managed 600+ assets for a single year-long experience design project across multiple organizations.Business Operations. Stabilized company’s finances by initiating timely billing and collection processes. Introduced templates and tools to ensure timely deliverables.Creative Team Coordination. Strengthened creative teams’ understanding of projects and improved accountability through frequent status communications.Client Relations. Embraced a client-focused approach to meet requests in client briefs, and resolved issues and conflicts through deep listening and fast action.

Supported interactive producer to meet tight deadlines and client goals.Interactive Content. Selected for 3-member team to develop scripts and design for branded social activities on Myspace.com related to a Paramount web movie, Circle of 8, now available on Netflix.Asset Management. Streamlined workflows by expertly managing assets across multiple companies: Paramount Interactive, MVE Productions, Adobe, Myspace, and Replayful.

Representative Clients: Visa/NFL • Comedy Central • Food Network • Taylormade • Lucas Arts • Gatorade • HondaHired as a receptionist; within 3 months promoted to officer manager; subsequently tapped for a dual role as project coordinator. Spearheaded studio’s day-to-day operations: purchasing, benefits coordination, billing and invoicing, scheduling and payroll, I.T. maintenance for Mac server and 15 stations, and website maintenance. Gained a strong foundation in motion graphics project management.Project Management. Contributed to the success of key projects for LA TAP nonprofit spot and Visa’s Superbowl commercial.

Directed all aspects of store operations to ensure attainment of sales goals in highly competitive market. Performed purchasing and inventory management, merchandising, customer service, scheduling, and payroll. Hired, trained, and managed 6-person staff. Artist Exhibits. Exemplified company’s brand by installing art displays by celebrity artists including Gary Baseman, Tim Biskup, Joe Ledbetter, Buffmonster, and Frank Kozik.

Recruited as original staff member of Apple Third Street Promenade store, joining the first Apple computer retail business team. Served as initial manager of Apple BOH team with 4 members, driving inventory control for $10M of inventory.