Justina Thrun-Crouchley Email & Phone Number

Marietta, GA, US

Atlanta, Georgia, United States

Marietta, GA

Melbourne, Florida Area

• Provided German language training of WebEx software to German based American Express Employees via Verizon Wireless Learning & Development Team
• Facilitated German language training of WebEx sessions not hosted by me
• Reviewed and edited translated training materials, as well as personally translated some training materialsShort term contract, providing these services for the given length of time specified by client.

Atlanta, Georgia

> Provides customer support via telephone and web based solutions for afterhours clients> Responds to customer inquiries, and remotely resolves customer technical issues> Goes onsite for knowledge transfer, drafts Knowledge Base and Standard Operating Procedure instructions

Atlanta, Georgia

PwC-TATA Account> Facilitating and instructing PwC New Hire Onboarding laptop deployment sessions onsite at Inside Training events.> Responsibilities included, but were not limited to, meeting deadlines in regards to building laptops for deployment, shipping assets nationally

Atlanta, Georgia

Dell-Centers for Disease Control and Prevention Account> Supported the ITSO Warehouse team with the Centers of Disease Control and Prevention.> Wiped hard drives of excess monitors; determined if they were scrap or good excess machines.> Organized and stacked pallets of excess monitors, laptops, and wiped hard drives.> Aided in all requests that the team.

Atlanta, Georgia

PwC-TATA Account> Supported the acting project manager over the PwC-TATA account.> Trained newly onboarded technicians, which involved up to 40% of travel nationwide.> Generated daily reports for the project manager, which included all unmanned site outstanding tickets, escalations, etc.> Aided all technicians in daily responsibilities towards the customer.

Atlanta, Georgia

PwC Account> Facilitating and instructing PwC New Hire Onboarding laptop deployment sessions in office, and onsite at Inside Culture and Values Training Events.> Providing excellent customer service support including but not limited to answering customer inquiries, troubleshooting, performing Breakfix procedures, documenting course of actions utilizing the.

Marietta, Georgia

> Provided excellent customer service, which included but was not limited to greeting customers and assisting them with purchases, answering and receiving telephone calls, as well as responding and resolving customer complaints.> Sales included dance apparel, accessories and the fitting of all dance shoes including pointe shoes.> Responsibilities for.

Marietta, Georgia

> Provide strong interpersonal and organizational skills with a keen ability to multitask a variety of challenges and responsibilities for the President of the company. > Responsibilities include but are not limited to: screening incoming calls, preparing minutes of business meetings, internet research, maintaining daily business and personal calendars.