Managed Services Site Manager
Current• Responsible for the direct management of personnel, equipment and all other company assets. • Provide management direction to ensure account is receiving quality service while operating efficiently and profitably. • Develop strategies to achieve 100% client satisfaction and employee retention.• Manage multiple services offered to a client, including but not limited to the client’s mail room, copy center, faxing and document management technologies and systems. • Supervise… Show more • Responsible for the direct management of personnel, equipment and all other company assets. • Provide management direction to ensure account is receiving quality service while operating efficiently and profitably. • Develop strategies to achieve 100% client satisfaction and employee retention.• Manage multiple services offered to a client, including but not limited to the client’s mail room, copy center, faxing and document management technologies and systems. • Supervise job-site operations including personnel, equipment, service vendors, and operational systems. • Train and develop personnel, and ensure effective account operation. • Control assigned resource costs and evaluate continuous improvement processes with complete customer satisfaction as the ultimate goal.• Track daily, weekly, and monthly volumes for measurable services provided to the client. • Manage site P&L. Show less