Steven Dong Email & Phone Number

Seattle, WA, US

Seattle, WA, US

• Leading the UX research and engineering works on the Innovation & Passenger Technology (IPT) team. Established the Innovation Lab and Prototyping Lab to promote new research methodologies and design techniques to build.
• Principal investigator of the Unified Control Center project, a research and engineering project pioneering the virtualization of the Link Control Center. Serve as the subject matter expert and lead the research on.
• Built digital twins of existing and future Sound Transit Link stations in virtual reality through Unreal Engine to facilitate the research activities and design iteration and integrated eye-tracking technology and.

Redmond, Washington, US

• Pioneered the use of eye-tracking, EEG, fNIRS, fMRI, HRV, and other physiological monitoring methods in combination with user studies to evaluate user performance, engagement, emotional responses, and experience. The.
• Established and led the neuroergonomic research function within the Microsoft Human Factors Center of Excellence. Managed and executed a broad portfolio of research projects spanning Surface products, HoloLens, Office.
• Built functional prototypes using Python and Unity to showcase and test design concepts, including UI design, motion sickness, typing experience, situational awareness, and sensor integration.
• Scripted data processing/analysis pipelines in Matlab and Python. Utilized machine learning, signal processing, and data visualization techniques to answer challenging design questions.
• Managed research projects and lab operations, including project timelines, study execution, reporting, lab space planning, budget forecasting, equipment purchase, and talent acquisition.

Redmond, Washington, US

Established the neuroergonomics function within the HF COE.

Redmond, Washington, US

• Led the design and research of essential features of HITS, an internal knowledge management system for all Microsoft user research projects. Informed the design of the content editor, media handler, metadata and.
• Worked closely with the designer and developers to define feature specifications, user flows, and implementation guidelines.

• Principal Investigator: Prof. Thomas Furness
• Researched on reading experience and knowledge sharing in Virtual Reality.
• Designed and developed a VR application for spatial retrieval training for dementia patients. Taught Unity at a UW grad course on designing and developing VR applications using Unity.
• Supported the Virtual World Society as an ambassador.

Round Rock, Texas, US

• Conducted hardware usability research on the trackpad, keyboard, touchscreen, PC chassis, and accessories on over 60 participants. Designed and hosted questionnaires, focus groups, cognitive walkthroughs, and usability.
• Planned and executed the end-to-end exploration project on authentication using interviewing, paper prototyping, and Wizard of Oz techniques and built the implementation guideline for future reference.

• Worked on administrative affairs and assisted charity activities. Collected necessities and funds for the foundation.
• Tutored 5th to 12th graders on their homework and designed and carried out lectures for younger children. Translated English an textbook to Chinese so it can be used for teaching.

Taipei, Northern Taiwan, TW

• Lab: Explorer of Perception and Attention Laboratory, Psychology Dept, NTU
• Designed experiments to research Chinese word identification through priming and visual crowding effects and published the research results as a poster at the 9th Asia-Pacific Conference on Vision which was awarded.
• Designed and built an internal literature review and management database.

• Redesigned the user interface for the web platform and Android app based on interviewing and user testing.
• Designed and executed the marketing plan that attracted over 50 local stores to join the service plan.

Master’S Degree, Human Computer Interaction And Design

Bachelor Of Science (Bsc), Psychology

Leave Of Absence, Medical Science And Technology

Exchange Student, Japanese Language And Culture Center

Summer School, Summer Language School