Johnathon Williams

Johnathon Williams Email and Phone Number

Senior LMS Administrator @ United Educators
Columbia, MD, US
Johnathon Williams's Location
Columbia, Maryland, United States, United States
Johnathon Williams's Contact Details
About Johnathon Williams

I am an experienced Systems Administrator with an excellent background in team management, strategic thinking, and public speaking. Skilled in various software applications, networks, databases, and computer programming languages. Prone to multitasking and conflict resolutions. Strong education professional with a Bachelor of Science (BS) focused on Organizational Management from Hampton University.

Johnathon Williams's Current Company Details
United Educators

United Educators

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Senior LMS Administrator
Columbia, MD, US
Johnathon Williams Work Experience Details
  • United Educators
    Senior Lms Administrator
    United Educators
    Columbia, Md, Us
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  • United Educators
    Senior Lms Administrator
    United Educators Jan 2023 - Present
    Bethesda, Maryland, United States
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  • United Educators
    Learning Management System Administrator
    United Educators Apr 2020 - Jan 2023
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  • Regent University
    Learning Technology Manager
    Regent University Jul 2016 - Apr 2020
    Norfolk, Virginia Area
    Manage and supervise the daily activities of the TLTS Team. Maintain liaison with all areas of Information Technology and the University community. Prepare operational reports and analyze support measures. Research recommend and implement LMS solutions.
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  • Regent University
    Instructional Technology Administrator
    Regent University Jan 2017 - Feb 2020
    Norfolk, Virginia Area
    Provides strategic, daily management and advance support for Blackboard Learning Management System (LMS), including native, custom, and 3rd party instructional tools. To maximize full benefits of learning technologies that support quality instruction while increasing operational efficiencies.• Manage and maintain LMS tools and documentation • Execute Blackboard application design, development, evaluation, testing, and upgrades• Coordinate with key departments to integrate LMS with Banner Student Information System• Manage user permissions, content rights, and 3rd Party building blocks• Provide Tier 2 and Tier 3 technical expertise for Faculty• Investigate and implement new instructional tools to support student learning• Monitor digital accessibility compliance according to Sec508 and WCAG standards• Produce routine and ad hoc reports utilizing various analytics and evaluation tools• Develop effective and efficient workflows• Coordinate with vendors to troubleshoot various tools for the LMS• Coordinate and support software evaluation, pilots and implementation of LMS tools• Manage all facets of the Master Course process• Manage course archiving processKey Accomplishments:• Develop and implement a Blackboard Master Course process• Design and implement Department Course Hierarchy and user access• Develop and coordinate course archiving process • Break-out speaker for Blackboard World 2017 for the higher education sector• VoiceThread Certification
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  • The Angelo Group, Inc.
    Blackboard Collaborate Specialist
    The Angelo Group, Inc. Aug 2015 - Jul 2017
    Norfolk, Virginia Area
    Identify a standard of knowledge essential for developing a comprehensive set of skills for using Blackboard Collaborate web conferencing. Encourage continued professional growth and development of individuals and the field of web conferencing.Create training efficiency for surveyors by the use of webinar platforms.Maintain and coordinate the schedule of requested Collaborate meeting rooms.Create virtual meeting rooms as needed.Assign short URLs, via bit.ly link management application.Provide support with technical questions as needed.Provide Technical support on the day of the scheduled meeting (Technical support to include issues such as Java update information, browser support, and VoIP dial-in).Create reports of user and systems usage.Work with subject matter experts, instructors and students to prepare them for distant learning via webinar format.Develop student and/or instructor guides on effective instructor facilitation and student participation.Manage placement of content onto e-learning platform.Manage backup and upgrades to the e-learning platform.Key Accomplishments:Planned and configured Blackboard SAS for a pilot program with nine states. Created a helpdesk ticketing system.Created Blackboard Collaborate support website with technical walkthroughs and FAQs.Implemented live support sessions through Blackboard Collaborate for everyday training.Acquired a Blackboard Collaborate Product Specialist Certification.Break-out speaker for government sector at Blackboard World 2016
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  • Hampton University
    Education Delivery Specialist / Blackboard Administrator
    Hampton University Jan 2013 - Jan 2017
    Hampton
    Administers online learning management system for the entire university; performs maintenance, upgrades, enrollments, organization, and course additions. Supports students, faculty, and staff. Provides ways to improve educational performance through analytical, critical, and innovative thinking.• System Administrator for Blackboard Learn.• Manage implementation and upgrade of Blackboard for the University.• Provide technical walkthroughs and training for mobile devices and Blackboard.• Design and implement course shells in Blackboard.• Manage enrollment SIS between Banner and Blackboard for over 4,000 users.• Provides instructional courses through informational sessions and mass media for the use of Blackboard.Key Accomplishments:• Upgraded the outdated campus LMS to current technologies in education. • Created procedures for 7 campus admins to facilitate a structured online learning environment.• Created Support Website with technical walk-throughs and FAQs.• Implementation of virtual classrooms through Blackboard Collaborate.• Co-developed a mobile app with access to the university’s systems.• Co-developed a seamless and automated integration for course and student enrollment into Blackboard.
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  • Hampton University
    Senior Pc Technician / Student Helpdesk Coordinator
    Hampton University Jan 2006 - Jan 2017
    Manage database work order system, called Track-It, for field Technicians.* Develop new IT support procedures and policies for the helpdesk.* Complete twenty to thirty work orders per week within the Track-it system.* Generate invoices and provide E-Quotes for faculty and staff of the University.* Provide phone consultations and technical walkthroughs for over 6,000 campus employees and students.* System Administrator for Symantec Antivirus servers and clients on the University’s network.* Upgrade systems and applications campus-wide, which reduces cost and increases work production for theUniversity.* Create, modify, and manage users in Active Directory.* Manage IT support for University events such as Ministers Conference and Student Registration* Assess and resolve various hardware, software, network, and business application problems.* Configure PC’s to receive email and updates for various software applications from various servers.* Maintain special audio/video equipment for use by faculty and students in several campus locations.* Manage projects such as computer labs, smart classrooms, gaming severs, and flight simulation labs.* Event web streaming and distant education video conferencing.
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  • Hampton University
    Sr. Pc Technician
    Hampton University Feb 2006 - Jan 2013
    Manage and build computer labs as well as repair and build servers. Assist and monitors time scheduling, projects, and events.Orientate new and transfer students on the technology of the campus. Order parts from, and negotiate with, vendors.
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  • Pcit Consulting
    Owner / Founder
    Pcit Consulting Mar 2010 - Aug 2014
    Provide technical consultations to small businesses.* Service computers and provide remote assistance.
  • Verizon
    Fios-Csa
    Verizon Dec 2007 - Aug 2008
    Provided customer technical support for Verizon’s fiber-optic network.
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  • Geek Squad, Best Buy
    It Technician
    Geek Squad, Best Buy Mar 2003 - Jan 2007
    Assessed and resolved customer problems with Microsoft and hardware issues.* Recommended and sold new technological products and their accessories.
  • Best Buy
    Service Repair Technician
    Best Buy Feb 2003 - Jan 2006
    Repaired Customer electronic devices and sold Best Buy PC products, as well as services
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Johnathon Williams Skills

Computer Hardware Microsoft Office Networking Technical Support Active Directory Servers Customer Service Management Troubleshooting Hardware System Administration Windows 7 Operating Systems Windows Project Management Microsoft Excel Security Access Windows Server Network Administration Help Desk Support Visio Network Security Databases Team Leadership Security+ Software Installation Computer Security Os X Group Policy A+ Certified Html Sql Linux Laptops Antivirus Dhcp Virtualization Cisco Ios Computer Repair Norton Ghost Disaster Recovery Dns Apache Outlook Network Engineering Unix Information Assurance Cloud Computing

Johnathon Williams Education Details

Frequently Asked Questions about Johnathon Williams

What company does Johnathon Williams work for?

Johnathon Williams works for United Educators

What is Johnathon Williams's role at the current company?

Johnathon Williams's current role is Senior LMS Administrator.

What is Johnathon Williams's email address?

Johnathon Williams's email address is jw****@****ent.edu

What is Johnathon Williams's direct phone number?

Johnathon Williams's direct phone number is +175755*****

What schools did Johnathon Williams attend?

Johnathon Williams attended Hampton University, Hampton University.

What skills is Johnathon Williams known for?

Johnathon Williams has skills like Computer Hardware, Microsoft Office, Networking, Technical Support, Active Directory, Servers, Customer Service, Management, Troubleshooting, Hardware, System Administration, Windows 7.

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