- Provide oversight of controls implementation and testing- Coordinate department responses to internal risk assessments- Own core risk process for ESM including Business Continuity Plan and Information Retention- Support audit responses when needed- Managed a risk associate

Lead a cross-functional team to deliver Learning and Development initiatives for Capital One's procurement team- Plan and deliver learning events for 200+ Procurement Associates- Design 20+ eLearning courses- Manage LMS and LXP course items- Provide expertise on associate experience, onboarding, and D&I initiatives

Designed 50+ training content items and job aids; including videos and eLearnings, launched four department new hire training courses.

Facilitated 20+ New Hire Training courses across 4 states• Redesigned weekly Train the Trainer Process, reducing required labor by 8+ hours a week• Facilitated courses across 3 lines of business with exceptional feedback• Maintained a 100% associate completion rate

•Customer Service, Phones, servicing credit card accounts•Numerous administrative tasks, planning and executing teambuilding activities

•Creation of emails, press releases, presentations, and briefings for policy-level officials•Coordinate meetings, schedules, and travel arrangements for political appointees•Manage office calendar, phones, messages, and mail•Conduct topical research and collect case information from clients (Ex: Boeing)

•Evaluated training curriculum and procedures, as well as spending practices to create detailed university budget requests•Created and delivered training techniques and materials•Planned and coordinated meetings, training exercises, and regional conferences•Created and maintained record systems for budget, publicity, and miscellaneous data•Arranged and supervised domestic and international travel for 12-24 student per conference