John Jeffrey Theiler Email and Phone Number
John Jeffrey Theiler work email
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John Jeffrey Theiler personal email
John Jeffrey Theiler phone numbers
Experienced leader who enjoys new challenges with a knack for developing conceptual frameworks and solutions in addressing payment, operational and risk-related issues. Currently focused on developing and supporting Banking-as-a-Service solutions for fintechs. Guided by teamwork, personal responsibility, integrity, and commitment to service to drive innovation, provide value, and solve challenges. Relevant experience in BaaS/Open Banking, enterprise risk management, operations risk management, IT and information security risk, operations management, digital banking, payment services, and business process improvement/automation.Areas of responsibility have included: Digital Banking, Deposit Operations, Loan Operations, Call Center, Facilities, IT, Information Security, Enterprise Risk Management, Operations Risk Management, Card Operations, ATM Operations, Vendor Management, and Business Continuity.
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Vp, Open Banking Operations ManagerEvolve Bank & Trust Apr 2021 - PresentMemphis, Tennessee, UsResponsible for operations implementing bank-as-a-service or open banking solutions for fintechs; operational areas include implementations, card network services, acquiring, issuing, and account management. Payment solutions include virtual accounts, card issuing, card acquiring, ach/wire and real time payments.
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ConsultantRed River Bank Jan 2021 - Apr 2021Alexandria, La, UsSpecial projects related to IT, information security, risk management, digital banking, vendor management, call center and payment services (credit card, debit card, ATM), business process improvement and workflow automation. -
Svp, Chief Operations OfficerRed River Bank Oct 2015 - Jan 2021Alexandria, La, UsExecutive management oversight and direction of operations related to card services (debit & credit), deposit operations, loan operations, e/m banking, facilities management, information technology, and information security. Responsible for operations risk management, risk assessments for cyber/information security and operations. Focused on development and implementation of revenue generation and expense reduction opportunities to enhance efficiency and operation of bank.
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Svp, Chief Operations OfficerThe Peoples Bank Jul 2014 - Oct 2015Anderson, South Carolina, UsExecutive management oversight and direction of operations related to branch administration, atm & bankcard services, deposit operations, loan operations, electronic banking, business solutions, and information technology. Focused on development and implementation of revenue generation and expense reduction opportunities to enhance efficiency and operation of bank. -
Svp, Chief Information Security OfficerHancock Bank Apr 2013 - Jun 2014New Orleans, Louisiana, UsExecutive management oversight and development of enterprise security program to protect the confidentiality, integrity and availability of data and data systems. Build information risk profile, conduct cyber risk assessments, and implement strategic and tactical solutions to assure coordination and alignment of information security, corporate security, business continuity/disaster recovery, and vendor management. Executive oversight of BSA/AML program. -
Svp, Dir. Of Erm & Operational RiskHancock Bank Aug 2010 - Apr 2013New Orleans, Louisiana, UsDeveloped and implemented enterprise risk management and operational risk program including risk appetite development, establishment and reporting of key risk and key performance indicators, implementation and coordination of risk committee governance structure to evaluate and escalate risks to board and executive management, development and implementation of risk & control self-assessment program (RCSA), and establishment of loss management program for enterprise losses, analysis and operational improvement. Responsibilities included corporate security, information security, BSA/AML, fraud management, vendor management office, business continuity & DR planning.
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Svp Payment ServicesHancock Bank Jun 1998 - Aug 2010New Orleans, Louisiana, UsResponsible for the strategic planning and tactical implementation of Payment Services - ACH/WIRE/Items Processing/Deposit Services -and Direct Banking - service/sales operations for alternative banking channels - ATM banking, internet/mobile banking, telephone banking, debit/prepaid cards and contact centers. Responsibilities also include vendor management, selection/evaluation and contract negotiations.Other responsibilities include oversight of strategic services related to enterprise-wide projects focused on revenue enhancements and/or expense savings initiatives.
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Call Center ConsultantAlltel Information Services Sep 1997 - Jun 1998UsProvided financial institutions with call center consulting services related to technology, environment, management, people and operations required to develop, implement and administer service & sales call centers. -
Vp TelebankingFirst Commerce May 1991 - Aug 1997Responsible for the development and implementation of a sales and service call center. Grew unit from eight associates to a multi-site 125+ associate call center operation providing integrated sales and service support. Oversight for training, quality and technology infrastructure.
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Loan OfficerOak Tree Savings Bank May 1987 - Aug 1991Responsible for originating consumer loans, opening new depository accounts, and cross-selling life insurance and other products/services.
John Jeffrey Theiler Skills
John Jeffrey Theiler Education Details
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Graduate School Of Banking @ LsuAnd Securities Law -
Loyola University New OrleansFinance
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Tulane University - A.B. Freeman School Of BusinessBusiness
Frequently Asked Questions about John Jeffrey Theiler
What company does John Jeffrey Theiler work for?
John Jeffrey Theiler works for Evolve Bank & Trust
What is John Jeffrey Theiler's role at the current company?
John Jeffrey Theiler's current role is BaaS | Fintech | Banking | Payments | Operations | Risk.
What is John Jeffrey Theiler's email address?
John Jeffrey Theiler's email address is je****@****ank.com
What is John Jeffrey Theiler's direct phone number?
John Jeffrey Theiler's direct phone number is +131856*****
What schools did John Jeffrey Theiler attend?
John Jeffrey Theiler attended Graduate School Of Banking @ Lsu, Loyola University New Orleans, Tulane University - A.b. Freeman School Of Business.
What are some of John Jeffrey Theiler's interests?
John Jeffrey Theiler has interest in Children.
What skills is John Jeffrey Theiler known for?
John Jeffrey Theiler has skills like Risk Management, Banking, Financial Services, Financial Risk, Enterprise Risk Management, Operational Risk, Vendor Management, Loans, Commercial Banking, Retail Banking, Financial Analysis, Credit.
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