John Thieling Email & Phone Number

Greater Chicago Area

Oversee day-to-day operations, ensuring a smooth and efficient workflow. Manage inventory, stock levels, and merchandising to maximize sales opportunities.Uphold the Le Creuset brand image by delivering an outstanding customer experience. Train and motivate staff to provide excellent customer service.Develop and implement sales strategies to achieve revenue targets. Monitor sales performance, analyze trends, and identify areas for improvement.Recruit, train, and lead a high-performing sales team. Foster a positive and collaborative work environment, ensuring staff members are well-informed and motivated.Ensure the store layout and displays align with Le Creuset's visual merchandising standards. Create an appealing and inviting shopping environment.Responsible for budgeting, forecasting, and financial reporting. Implement cost-control measures and optimize profitability.Ensure compliance with company policies, procedures, and standards. Stay updated on industry trends and competitor activities.

Valparaiso, In

Teaching companies how to make data-driven decisions, improve performance, reduce costs, and reach more customers. I have worked with a variety of retailers in markets such as fitness apparel, candles & soap, beauty products, and network equipment, providing branding, marketing, and business process improvement consulting.

Chicago, Illinois

Voticker is a website that presents “Politics In Plain English”, making it easy for voters in today’s mobile culture to get unbiased, non-partisan information on current federal legislation.Responsible for the planning, development, and execution of Voticker's marketing plan. Managed a variety of remote teams and contractors to accomplish marketing goals. Automated email marketing with Salesforce on the backend. Created a one page and a pitch deck for potential investors. Served as scrum master during the entire lifecycle of the product.

Indianapolis, Indiana Area

Designed, developed, and launched a very popular, high volume B2C consumer hardware and tools site. Over the next 2 years, added a specialty paint site and a B2B tools and hardware site to the company portfolio.Created the Amazon presence for two consumer hardware and tools sites.Built custom tools for order management, inventory management, managing product data, pricing, and calculating sales velocity.Built out and managed a social media brand presence for each site, utilizing Twitter, Facebook, Pinterest, FriendFeed, Quora, and other tools.Responsible for creating and executing all advertising, marketing, and SEO initiatives.Acted as media relations liaison, attracting coverage from The Wall Street Journal, MSNBC's Hardball With Chris Matthews Show, The Hardware Connection magazine, as well as numerous local media outlets. Secured an interview with an award-winning tech author for his best seller on companies who use Twitter.Attended numerous eCommerce conferences and trade shows to keep current on eCommerce trends and to create/maintain partner relationships.Served as in-house Project Manager for two site redesigns and several large data integration projects, including StoneEdge Order Manager, Channel Advisor, Mercent, as well as the design and development of custom software to automate order processing.Led the transition from managing Adwords in-house to a technology partner.Responsible for managing all internal and external technology systems for a high traffic, high volume retail site.Acted as systems admin/database admin for a database server, an application server, a mail server, and a variety of web servers.Tech advisor to the CEO.Consulted for The True Value Company as they conceived, planned, developed, and launched their B2C eCommerce initiative. Served in a similar role as they developed and tested their web service API for TV eCommerce members.Oversaw the company's growth from $0 is sales to well in excess of $1MM per month.

Chesterton, In

• Brought a fully functional ecommerce site to market in less than three weeks, from idea to implementation. • Fostered close working relationships with our technology partners and product suppliers. • Developed workflows for all facets of the operation, from order processing and customer service to fulfillment and accounting. • Took ownership for the execution of all marketing, advertising, and SEO initiatives. • Identified KPIs, and created workflows to measure those metrics. • Developed an inhouse system to integrate supplier product data into the site and internal systems. • Worked closely with the IT department of our primary supplier, the True Value Company, to make eCommerce more accessible to their members. • Oversaw the relocation of the operation from a 10 x 12 office to a 10,000 sqft warehouse. • Drove sales to in excess of $1MM per year and climbing, from $0.

Benicia, California

Started as a store manager for a nationwide chain of retail tobacco stores with over 800 locations. Promoted to Area Manager after 3 months.In my capacity as Area Manager, I served as a consultant to the store managers of 23 tobacco stores in the Chicago/Northwest Indiana area. My area was second largest in the Region, third largest in the company. The average area consisted of 9-12 stores. My area was also in the top 5 in both sales per store and profit per store. • Direct P & L responsibility for 18 tobacco stores generating ~$40M/yr in gross sales. • Consistently exceeded sales goals. • Increased sales by over 100% and profit by over 140% area wide. • Managed ~$10M in inventory and assets. • Supervised a staff of 50-75 store managers and associates. • Mentored managers on inventory control, store operations, budgeting, accounting, scheduling, and retail marketing. • Took an active role in implementing loss prevention measures in stores. • Responsible for communicating merchandising & display plans to stores, and executing planograms. • Worked independently, with very little supervision. • Responsibly maintained an expense account. • Reported directly to the Chicago Regional Manager.

Michigan City, In

• As a member of the grand opening team, I managed a high volume restaurant, with a staff of 30+ employees.• Acted as hiring manager for my area of responsibility.• Created and maintained staffing schedules.• Proactively handled conduct/behavior issues in the department.• Consulted with the Marketing Department to create advertising and marketing plans for the restaurant and the snack bar.• Assisted in the development of food and beverage policies and procedures for a high-volume, dynamic casino.• Created budgets for the restaurant, as well as for a large snack bar.• Consulted with the Executive Chef on menu, budgets, and kitchen inventory.• Actively managed food, liquor, and labor costs.• Covered manager/supervisor shifts for other F&B outlets in the casino.• Conducted monthly inventory.• Earned ServSafe training certification.• Participated in monthly management seminars and meetings.

Chesterton, In

• Served as GM for an Italian restaurant/Irish pub themed full service restaurant.• Supervised the dining room management staff, a bar manager, and executive chef.• Full P&L responsibility.• Developed par lists for the kitchen and bar.• Signed off on food and liquor orders.• Through policy and practice, ensured the highest level of customer satisfaction.• Created marketing campaigns for print and radio.

Conducted sick call to assess and treat sick/injured soldiers. Applied combat life-saving skills during field exercises and in real-world combat situations. Educated soldiers on proper hygiene in the field. Taught infantrymen Basic Life Saving classes. Followed many avenues of continuing education to broaden my knowledge base and improve my skills.