Self-Employed • Compliance Consultation (Healthcare)• Pre-employment Interviews• Exit Interviews• Mobile Notary* Process Server

Built a compliance infrastructure from the ground floor to include compliance training, auditing, investigations and Privacy. Oversee the daily operations of the corporate compliance program.

•Identify compliance needs and ethics issues•Ensure compliance and ethic program activities align with business objectives and are integrated into business practices•Access and develop company policies, procedures and protocols relating to compliance matters•Organize and manage various compliance projects•Advise business partners on compliance issues•Respond to requests for information related to compliance and marketing•Develop, implement and oversee internal education programs on compliance issues•Develop partnerships with other departments•Formulate process in complying with and educating on changing federal and state law compliance requirements•Develop weekly agent compliance communications- Investigate complaints of agent misconduct

•Managed department and overall expectations pertaining to compliance issues and agent oversight programs•Developed and implemented quality management procedures•Developed departmental policies and procedures•Ensured that all sales policies and procedures were compliant with federal and state regulations•Analyzed agent performance data elements to access organizational risk and educational opportunities•Managed agent oversight programs•Created and prescribed disciplinary and corrective action at the agent level