Jerry Thompson

Jerry Thompson Email and Phone Number

Vice President of Information Technology @ PKH @ Project Kitty Hawk
Jerry Thompson's Location
Raleigh, North Carolina, United States, United States
Jerry Thompson's Contact Details

Jerry Thompson work email

Jerry Thompson personal email

About Jerry Thompson

A dedicated technology leader, I leverage 15+ years of robust technical and management experience to drive innovative solutions for distributed systems and enterprise collaboration. A perpetually curious learner and problem solver, I am committed to sourcing emerging technology and cloud infrastructure in support of modernization initiatives that seek to promote widespread organizational success. As I look to the future, I excel at finding solutions that not only increase efficiency and productivity, but reduce costs in the long term.In addition to my extensive technical acumen, I have cultivated a reputation as a servant leader devoted to the professional accomplishments of my team members. Placing myself in a position to serve others, I pride myself on my ability to meet people where they are as I ensure they feel seen and heard; there is a human being behind even the most technical of specialists! My patience and compassion has enabled me to cultivate trust with my team members and cross-functional peers alike.Endlessly passionate about bringing out the best in the people around me, I thrive as a mentor and coach, and am always willing to provide advice or resources for professional development—including sharing my own unique story. I am not afraid to admit that we all make mistakes; some of the best experiences we have in life stem from failure! Allowing my team the grace to succeed or fail on their own goes a long way in helping them grow as professionals and future leaders, and I have learned to strike a delicate balance between providing hands-on guidance versus stepping back to let them do the work.Much of my success as an influential leader stems from my 25+ years of experience mentoring high school students in marching and performance arts. While this is an entirely different world from my career as a technology leader, passing on tools and expertise the students can take into life beyond high school is just as fulfilling as my daily work. For my own part, I have invested in my professional and personal development by taking advantage of an executive leadership coach; I want to be the best that I can be as a leader and recognize that it is a constantly evolving process.I am open to forming strategic connections with other technology and thought leaders who have similar commitments to technical and people leadership. Feel free to reach out!

Jerry Thompson's Current Company Details
Project Kitty Hawk

Project Kitty Hawk

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Vice President of Information Technology @ PKH
Jerry Thompson Work Experience Details
  • Project Kitty Hawk
    Vice President Of Technology
    Project Kitty Hawk Nov 2023 - Present
    Chapel Hill, Nc, Us
  • Secu
    Senior Vice President
    Secu Feb 2021 - Oct 2023
    Raleigh, Nc, Us
    - Promoted to oversee key systems, including HR systems, enterprise monitoring, messaging services, threat detection tools, and mobile platforms, organization-wide.- Lead team in Enterprise Systems Group with overall responsibility for Vice Presidents, Team Leads, and System Administrators.- Led a team in Technology Services Group with overall responsibility for System Administrators, Application Developers, Systems Programmers, and Team Leads.- Collaborated with C-Suite executives, business leaders, and cross-functional peers to create goals, strategies, and overall vision based on organizational needs. Identify stakeholder requirements and concerns to ensure ideal user experience. - Maintain all third-party vendor relationships to meet service-level agreements (SLAs); align vendor capabilities with organization’s expectations, driving deliveries on schedule and within budget.Select Achievements- Spearhead initiative to improve collaboration and scalability by migrating core business applications from on-premises to Azure Cloud environments through implementation of Microsoft 365 for 8K+ employees.- Project sponsor leading the implementation to improve logging and security event monitoring by implementing Splunk for accelerated rapid threat detection. - Lead discovery sessions to resolve potential migration issues and develop implementation strategies, coordinating efforts with Risk, Legal, and Compliance groups.- Complied with key audit and regulation requirements by migrating, outfitting, and upgrading two new data centers with $35M in new infrastructure to support organization’s growing data needs. - Collaborated directly with CIO and impacted business users to develop migration phases, ensuring minimal disruption to daily operations.- Increased system uptime from 90% to 99% by implementing SolarWinds and Splunk for enhanced infrastructure and enterprise monitoring.
  • Secu
    Vice President
    Secu Jun 2017 - Feb 2021
    Raleigh, Nc, Us
    - Advanced to lead team of Windows and Linux System Administrators charged with deploying software across distributed systems in support of five key stakeholder groups: HR, Accounting, Employee Education, Card Services, and Loan Administration. - Maintained monthly security compliance standards and drove continued functionality and efficiency of daily operations through frequent patching and remediation of key applications. - Collaborated with Quality Assurance (QA), Network, and Security teams to provide highly scalable and secure solutions while following industry best practices. - Encouraged continued education among System Administrators, including researching, analyzing, and testing emerging technologies, to implement modernized solutions that drove long-term growth..Select Achievements - Played pivotal role in ensuring teams maintained frequent interaction during COVID-19 pandemic by implementing digital collaboration tools for remote work, such as SharePoint and Kanban boards. Completed implementations within short timeframe to support employees’ rapidly evolving needs.
  • Secu
    Manager
    Secu Aug 2011 - Jun 2017
    Raleigh, Nc, Us
    - Oversaw support of 75+ servers across distributed systems for both internal and external entities. Managed team of Windows and Linux Systems Administrators to maintain critical server infrastructure. - Ensured application stability in production environments by partnering with Quality Assurance teams to mitigate code changes from development in multiple environments.Select Achievements - Captured 15% growth in revenue without increasing department headcount by introducing scripting concepts that automated daily tasks for increased accuracy and efficiency in loan processing. - Eliminated $1.2M in annual spending and reduced overall maintenance costs by collaborating with infrastructure teams to perform critical OS upgrades and migrate from physical hardware to virtual environments. - Minimized outages and improved reliability for business users by ensuring 99% uptime on all internal systems through dedicated maintenance and updates. - Improved server health monitoring and reduced downtime for internal business users by leveraging emerging industry tools to create rules and thresholds for computing resources.
  • Duke University Health System
    Team Lead
    Duke University Health System Feb 2009 - Aug 2011
    Durham, North Carolina, Us
    - Led team of six in support of technology initiatives for Department of Pharmacy. Met with department leads to identify technology challenges and develop corrective strategies for future projects. - Mentored Tier I and II support employees, providing education on best practices and addressing common problem resolution techniques. Ensured all employees and systems complied with HIPAA regulations.Select Achievements - Improved compliance with critical security standards by developing deployment strategy for new anti-virus solution and defining policies across ~65 devices. - Ensured safe and accurate distribution of medications to patients by spearheading implementation of new medical dispensing cabinets through automated server builds and configurations. - Reduced amount of support tickets, increased productivity, and enhanced user satisfaction by creating training guides for key department members to increase knowledge of commonly utilized technologies.

Jerry Thompson Skills

Computer System Validation Unix Servers Citrix System Administration Linux

Jerry Thompson Education Details

  • Campbell University
    Campbell University
    Information Technology
  • Campbell University
    Campbell University
    Information Technology

Frequently Asked Questions about Jerry Thompson

What company does Jerry Thompson work for?

Jerry Thompson works for Project Kitty Hawk

What is Jerry Thompson's role at the current company?

Jerry Thompson's current role is Vice President of Information Technology @ PKH.

What is Jerry Thompson's email address?

Jerry Thompson's email address is je****@****ine.org

What schools did Jerry Thompson attend?

Jerry Thompson attended Campbell University, Campbell University.

What skills is Jerry Thompson known for?

Jerry Thompson has skills like Computer System Validation, Unix, Servers, Citrix, System Administration, Linux.

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