John Thompson Email & Phone Number

Montreal, Quebec, Ca

Syntax provides comprehensive technology solutions to businesses of all sizes with thousands of customers trusting Syntax with their IT services and ERP needs. Today, Syntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications. Syntax has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure, resilient, private, public or hybrid cloud. With strong technical and functional consulting services, and world class monitoring and automation, Syntax serves corporations across a diverse range of industries and markets. Syntax has offices worldwide, and partners with Oracle, SAP, AWS, Microsoft, IBM, HPE, and other global technology leaders. Learn more about Syntax at www.syntax.com.

Mclean, Virginia, Us

Serve as a high-impact individual contributor, while managing the daily activities of sales team charged with driving Virtustream’s approach to cloud computing deployments and xStream, Virtustream’s enterprise cloud platform, with a focus on SAP and Epic hosting.• Create key sales and business development initiatives to increase sales pipeline, while leading team in the implementation of customer account engagement plans and transactional strategies that result in high win rates in existing and new markets.• Develop industry leading customer relationships resulting in the attainment of sales performance and revenue growth via customer valuation criteria, competitive intelligence, high win rates and overall market penetration.

Monroe, Louisiana, Us

Direct and oversee all aspects of sales and business development operations for Cloud, Hosting and IT services, while leading the identification and prioritization of Cloud and Managed Hosting growth initiatives, including geo-expansion and new product launches.• Lead and provide direction in capturing Cloud, Managed Hosting and Managed Services business, while supporting sales, pre-sales, Service Management, IT Services and Service Delivery teams to handle integration and migration projects.

Monroe, Louisiana, Us

Directed and oversaw business development and sales for CenturyLink's Hybrid IT portfolio of services focused on assisting customers in implementing and facilitating a multi-Cloud strategy, while driving engagement delivery and migration services via the creation of project plans and managing all areas of individual projects to provide vision and direction for engagements. Orchestrated the delivery of infrastructure, applications and services across multiple clouds.• Supported 65 global accounts sales professionals throughout Texas, Louisiana, Arkansas and Oklahoma; acted as the client escalation point, while owning responsibility for revenue recognition efforts.• Assisted accounts in managing infrastructure from a single interface via the platform's inherent features, including Application Lifecycle Management and Managed Services Anywhere, and deployment of Azure and AWS Cloud instances.• Engaged customers in planning initiatives focused on integrating services, programs and partnerships, while securing customer commitment for the development of comprehensive solutions.• Negotiated agreements and contracts, create proposals, and present available services, lines of business, pricing structures, and offers of additional services to assigned accounts.• Partnered in major deal pre-sales via significant consulting and value-added support; delivered all aspects of pre-sales, RFP response, creation of SOWs, and the engagement of SMEs/stakeholders for each pursuit.

Monroe, La, Us

Managed and drove global business development activities for high-profile named accounts and specific market segments promoting expansion and growth of new business as an individual contributor selling Colocation, managed hosting, public and private cloud solutions. Drove the coordination and strategy on assigned key accounts, to include responsibility for the overall development and implementation of individual account plans.• Drove account management responsibilities including solution creation, solution offering, configuration management, order issuance, service delivery, service management, and revenue recognition.• Identified, negotiated and closed new sales opportunities to meet/exceed established sales revenue quotas. Delivered comprehensive account plans and strategies to win new business from new and/or existing accounts and identify additional opportunities to generate additional revenues.• Built and deepened customer relationships in order to gain strategic positioning as well as retain existing revenue and attain additional business.• Assessed individual client needs and communicated trends and changes taking place within each customer’s organization; made recommendations on improving positioning with each customer.Savvis, Inc. Acquired by CenturyLink in 2011.

Monroe, La, Us

Managed and led the building of market position, sales and revenue growth through new business acquisition and retention efforts with a focus on assessing and delivering Quest product/service solutions to customer needs/challenges in areas including Collocation, Managed Hosting, WAN Services/Internet, MPLS, Private Line, Ethernet, SIP Trunking, Long Distance and Toll Free.• Drove rigorous prospecting activities in a high-activity sales model, while managing sales funnel to analyze and manage pipeline activity, and monitor sales activity against assigned quotas.• Built comprehensive sales strategy to market share and actively maintain sales funnel via a variety of tools.• Provided end-to-end customer experiences to differentiate CenturyLink in the market, including rapid response times for new opportunities and troubleshooting customer opportunities and challenges.• Facilitated all aspects of the sales process with high C-level executives, vice presidents and management teams from initial contact to signature and renewal.Acquired by CenturyLink in 2011.

Managed all aspects of sales, business development and account management strategies focused on collocation, voice and high-speed internet services for customers in the global market segment. Engaged with senior executives to support sales team efforts and drive deal growth, while identifying and prioritizing effort against key decision makers across large corporate organizations, as well as their internal business partners and agencies.• Developed and managed strong relationships within the enterprise market segment, while identifying additional opportunities to add value for the customer and develop additional revenues.• Tracked and analyzed sales pipeline metrics to drive continuous improvement; managed and led the strategy of resources and partners throughout the sales cycle.• Ensured quality client management, support and advocacy, while managing sales processes and revenue growth through new business acquisition and prospecting for new logos within assigned territory.

Helped pioneer a technology platform that utilized a graphical, scrambling PIN-pad for the secure entry of sensitive cardholder information. ATM Direct was the first company in the U.S. to offer a software-only service that allows consumers to use their PIN debit cards to pay for online purchases.