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@pagerduty.com
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2 phones found area 408
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Joe Thornock, Mba, Ssm is listed as Strategic Customer Success Manager at PagerDuty | US Navy Veteran at PagerDuty, a company with 201 employees, based in Boise Metropolitan Area, United States, United States. AeroLeads shows a work email signal at pagerduty.com, phone signal with area code 408, and a matched LinkedIn profile for Joe Thornock, Mba, Ssm.
Joe Thornock, Mba, Ssm previously worked as Strategic Customer Success Manager at Pagerduty and Senior Principal Customer Success Manager at Pagerduty. Joe Thornock, Mba, Ssm holds Master Of Business Administration (M.B.A.), Leadership And Organizational Change Management from Pepperdine University.
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AeroLeads found 1 current-domain work email signal for Joe Thornock, Mba, Ssm. Compare company email patterns before reaching out.
I am an accomplished Navy Veteran based in Boise, Idaho with Leadership, Data Analysis, and Operations Management Experience. I currently drive all internal operations for the IT Service Management Team. Activities include: - Tableau Development - SQL Development - Using Data Analytics to Drive Process Improvements to Senior Leadership - Documentation and Facilitation of ITIL Processes (Incident, Problem, Change) - Incident / Problem Manager - SAFe Certified Scrum Master - Software Development Sandbox StrategyProficient in: - Pagerduty - Tableau - Amazon Redshift - ServiceNow - Confluence - Workday Prism - SQL - JIRA - ITIL - Agile Project Management - Data Analytics - Microsoft Excel (VBA, Pivot Tables, Advanced Formulas) - Agile Coaching - Agile Team Transformation
Listed skills include Intelligence Analysis, Microsoft Word, Microsoft Office, Leadership, and 46 others.
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A career timeline built from the work history available for this profile.
San Francisco, CA, US
Guiding a $29M Annual Recurring Revenue (ARR) portfolio across 15 strategic partners. As a trusted advisor, I collaborate with clients to design tailored strategic roadmaps, driving key milestones and ensuring customer success with a +94% revenue retention rate quarter over quarter. I work cross-functionally with Product, Marketing, Sales, and Engineering.
San Francisco, CA, US
I lead a $16M ARR portfolio across nine strategic partners, acting as a strategic advisor and demonstrating the direct impact of PagerDuty’s platform on operational success. My work includes helping expand a strategic account by $3M ARR through collaboration with sales, guiding stakeholders, and ensuring the timely completion of deliverables in a paid.
San Francisco, CA, US
I partnered with six Strategic CSMs to deliver actionable recommendations across 35+ Global Enterprise accounts, helping maintain a 95% license retention rate quarter over quarter. Additionally, I designed a Best Practice Assessment for PagerDuty, which has been implemented by other CSEs to enhance operational efficiency for over 60 Enterprise Customers. I.
As a basketball referee for both High School and different levels of College Basketball I am exposed to different personalities and conflicts on a nightly basis. I am able to resolve any conflicts effectively make quick decisive decisions which can be unpopular under high stress while remaining calm. My knowledge of rules and the confidence to make the.
Pleasanton, California, US
In my current role, I manage the development and maintenance of Service Management metrics and data that is used by the entire Business Technology leadership. I use my understanding of the ServiceNow data schema to write complex SQL queries tying all the data into digestible business views. I then use those business views to create interactive dashboards.
Chicago, Illinois, US
Facilitated financial print and regulatory compliance projects for five multi-billion dollar financial services companies. Controlled print projects from initial typesetting through the distribution of printed documents to individual shareholders and electronically filed the documents with the U.S Securities and Exchange Commission (SEC). While I was there.
Winona, MN, US
While attending California State University East Bay full time, I also managed the Tesla Motors account inside of their production facility by collaborating with Tesla’s internal leadership to determine the industrial tool needs of the employees and run the day to day operations of the Fastenal Store inside of the Tesla Factory. During the 11 months that I.
Washington, DC, US
As a Project Manager I directed a team of over 15 military and civilian intelligence analysts in the creation of multi-media analytical products consisting of high level national security events. I was one of only five people in the nation that was qualified to use the advanced multi-media software that was used to create these products. The team I led was.
Washington, DC, US
As a Strategic Intelligence Analyst, I was in charge of protecting United States Air Force and Navy reconnaissance aircraft by monitoring communication lines and other sources of intelligence. I led a team of 10 analysts in the successful protection of over 100 reconnaissance flights. In addition to protecting over 50 million dollars of military aircraft I.
Other employees you can reach at pagerduty.com. View company contacts for 201 employees →
Yemi Yilma
Colleague at Pagerduty
Mclean, Virginia, United States, United States
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AS
Andy Swenson
Colleague at Pagerduty
Greater Madison Area, United States, United States
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Nikolaos Karpathios
Colleague at Pagerduty
Detroit Metropolitan Area, United States, United States
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OA
Oswaldo A. Badillo
Colleague at Pagerduty
Providencia, Santiago Metropolitan Region, Chile, Chile
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TF
Tim Festa
Colleague at Pagerduty
San Francisco Bay Area, United States, United States
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Pazleen Chopra
Colleague at Pagerduty
United States, United States
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JR
Jonathan Rende
Colleague at Pagerduty
Redwood City, California, United States, United States
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Anastasiya Z.
Colleague at Pagerduty
Sintra, Lisbon, Portugal, Portugal
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LU
Laura Urbanus
Colleague at Pagerduty
San Francisco Bay Area, United States, United States
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JB
Janet Beebe
Colleague at Pagerduty
San Francisco, California, United States, United States
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Quick answers generated from the profile data available on this page.
Joe Thornock, Mba, Ssm works for PagerDuty.
Joe Thornock, Mba, Ssm is listed as Strategic Customer Success Manager at PagerDuty | US Navy Veteran at PagerDuty.
AeroLeads has found 1 work email signal at @pagerduty.com for Joe Thornock, Mba, Ssm at PagerDuty.
AeroLeads has found 2 phone signal(s) with area code 408 for Joe Thornock, Mba, Ssm at PagerDuty.
Joe Thornock, Mba, Ssm is based in Boise Metropolitan Area, United States, United States while working with PagerDuty.
Joe Thornock, Mba, Ssm has worked for Pagerduty, Various Basketball Referee Associations, Workday, Rr Donnelley, and Fastenal.
Joe Thornock, Mba, Ssm's colleagues at PagerDuty include Yemi Yilma, Andy Swenson, Nikolaos Karpathios, Oswaldo A. Badillo, and Tim Festa.
You can use AeroLeads to view verified contact signals for Joe Thornock, Mba, Ssm at PagerDuty, including work email, phone, and LinkedIn data when available.
Joe Thornock, Mba, Ssm holds Master Of Business Administration (M.B.A.), Leadership And Organizational Change Management from Pepperdine University.
Joe Thornock, Mba, Ssm is listed with skills including Intelligence Analysis, Microsoft Word, Microsoft Office, Leadership, National Security, Critical Thinking, Intelligence, and Project Management.
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