Jacob Howard Email & Phone Number

Experienced professional with 15 years of proven success in technical sales engagements. Excellent presentation and product demonstration skills with a deep understanding of the sales cycle and solution selling within competitive environments. Excel at designing and delivering high-value 7-figure projects which solves the customer’s problems and enhances revenues. Currently at Guidepoint, my focus is on researching and recommending state-of-the-art cloud communications solutions that meet the complex needs of large enterprises. With a specialized skill set in Contact Center as a Service, I ensure the seamless design and implementation of intelligent CX platforms.My tenure as a Solutions Consultant is built upon a robust foundation in pre and post-sales engineering, where establishing trust among customers is paramount. Collaboration with customers has been central to my role, facilitating tailored solutions that drive their strategic initiatives forward.Areas of Expertise: • Technical Sales Presentations • Solution Discovery, Scoping and Design• Technical Proposals & Documentation• Strategic Solutions Selling• Price Quotations and Bill of Materials• RFI/RFP Bids and Submission• Technical Training Sessions• Customer On-boarding & Implementation• Post-Sales Support & Customer Success• Demonstrations & Proof of Value/PilotsSkills:AWS, Azure & Google Cloud – Essential IAM, Instance and VPC configurations CCaaS, UCaaS, SaaS, PaaS, SIP/PSTN/TDM/PBX, WebRTC, APIs/Webhooks, AI Concepts: GenAI, ML, NLP, Chatbots, Agent Assist, Virtual Agents, CIVR, Network Security, Internet Infrastructure, Data Center Connectivity, Fixed Line and Wireless Broadband, TCP/IP, Ethernet, Enterprise Networks, SD-WAN, MPLS, VPN, Firewalls, Switches, Routers, Network Probes, Deep Packet Inspection, Office 365, Visio, SalesForce/Hubspot CRM, Zoom/Teams/WebEx/Google Meet

Listed skills include Voip, Telecommunications, Sip, Ip, and 54 others.