In charge of managing the day to day transportation operations of five different sites in four states. Promotes a culture of operational excellence focused on safety and quality through training, mentorship, and on-road observations. Utilize data, analysis, and reporting of transportation metrics to drive continual process improvement and cost reduction. Accountable for P/L management, budgeting, and forecasting for all five locations with a combined annual revenue for $15M+. Oversee and manage six office staff, two managers and 72 drivers; leads interviewing, hiring, and training of staff and drivers. ➣ Acted as Lead Project Manager that implemented ELDs (electronic log devices) company-wide; researched companies, received bids, helped with implementation, and led training of drivers.➣ Instrumental in maintaining a consistent driver turnover rate of less than 30%.➣ Manage the division's assets ensuring that transportation resource levels are right-sized, effectively utilized, and properly maintained.➣ Meet or exceed operation standards for safety, quality, productivity, cost, delivery, customer satisfaction, financial and various other KPI's month over month.➣ Leverages various IT platforms that support the business (TMW, People Net, Unify, UltiPro).➣ Collaborates with the procurement department in performing life cycle cost analysis of equipment to determine effective strategies for purchasing/leasing.➣ Spearheads all national account agreements and contracts with vendors and subcontractors.➣ Assess the performance of employees and successfully manage the team to achieve goals through effective conflict resolution, promoting teamwork, and the use of performance management tools.➣ Completed Kenco’s Executive Leadership Development Program in 2016.

Promoted to an Account Manager role; dedicated to helping develop and grow the largest non-dedicated customer. In charge of all company assets, leases, and on-going maintenance; worked consistently onsite with customer managers to help hire and train drivers/dispatch staff. Provided input on budgets and performed billing, invoicing, and settlement functions in Transportation Management Software (TMW).➣ Grew client from five to 25 drivers and $500K to $6.5M+ in annual sales YOY.➣ Designed and implemented a 24x7 off-site raw goods shuttle to exceed customer expectations.➣ Ensured drivers/equipment met the customer's Food Grade Processes and Food Defense Program.➣ Led a bi-annual review with customer executive leadership to discuss support performance, areas of improvement, and strategies to achieve short and long-term goals.➣ Championed and helped implement a new company-wide process to enhance employee evaluations that resulted in consistent performance improvements.➣ Chosen as the lead Project Manager for a company-wide E-log implementation.➣ Generated reports and tracked the customer's account for trends, revenue, and cost; managed equipment utilization and maintenance schedules.

Accountable for the daily scheduling and dispatching of a team of six OTR Truck Drivers. Oversaw and managed the inventory and warehouse management system including inbound/outbound warehouse staff. Led all interviewing, hiring, onboarding, and training of drivers and warehouse staff; warehouse was a 45,000 sq. ft. facility consisting of all medical supply products.➣ Spearheaded several warehouse improvement initiatives to advance operational efficiencies. ➣ Created and managed meticulous logs of all correspondence with customers and freight recipients.➣ Inspected all vehicles daily to ensure proper safety and maintenance protocol was being followed.➣ Established and developed long-term customer relationships through exceptional customer service.➣ Provided real-time updates to supervisors and customer on any potential emergencies, weather delays, and carrier schedule changes. ➣ Maintained CDL to provide overflow coverage in high-demand customer needs.

Held dual role as an OTR Drive and a Maintenance Technician. In charge of inspecting systems in use to detect problems, complete maintenance, and recommend potential solutions. Managed parts, tools, and materials inventory and performed preventive maintenance on industrial machines.