Jevgenij Timofejenko Email & Phone Number

Vilnius, Lithuania

- Service owner of the business-critical Intranet Sites, Corporate Sites, and Portal services- Accountable for the continuous operation of company-wide intranet and external sites- Product owner of SharePoint, Power Platform, Viva Engage, Forms, Sitecore- Leads a team of infrastructure engineers, developers, and business analysts in Lithuania, Denmark, and India- Responsible for full service lifecycle from design and development to customer engagement and technical support- Defines technology roadmaps, strategy and team objectives- Responsible for financial planning, vendor and third-party management- Creates resource strategy and resource succession plans- Recruits, grows and develops best talents- Provides direction and acts as a first point of contact for all senior management queries- Acts as an architect in projects for team managed services, platforms, and applications- 24/7/365 escalation point

Vilnius

- Heads Portal Technology team delivering company-wide intranet services and 40+ corporate web sites- Leads a team of infrastructure engineers, developers and business analysts in Denmark and Lithuania- Accountable for customer engagement, business analysis, development, engineering, testing, release and support processes- Owns SharePoint, Sitecore, IDOL Enterprise Search, SDL Trados Studio products and bespoke Portal framework- Defines Portal Technology strategy and aligns team objectives- Responsible for financial planning, vendor and third-party management- Creates resource strategy and resource succession plans- Recruits, grows and develops best talents- Provides direction and acts as a first point of contact for all senior management queries- Acts as an architect in projects for team managed services, platforms and applications- 24/7/365 escalation point

- Heads SharePoint Service Operations – 2nd line User Services, 3rd line Platform Support, Platform Engineering and Core Development- Defines SharePoint Service Operations strategy and aligns teams objectives- Produces service and service level improvement plans and executes delivery- Leads capacity management and demand planning of core and non-core SharePoint services- Tracks and delivers technical and security risk assessments along with audit gaps closure- Creates resource strategy and resource succession plans- Recruits, grows and develops best talents to meet current and future work demands- Coaches and mentors direct reports - team leads- Provides direction and acts as a first point of contact for all senior management queries- Acts as an architect in projects for SharePoint services and platforms- Takes a role of a technical lead during the resolution of major incidents and crisis situations

- Heads Barclays global SharePoint L3 infrastructure support- Leads global multi-cultural team with direct reports in the UK, US, and Lithuania- Defines and delivers team strategy and objectives using agile principles and tools- Produces team processes and guidelines- Manages changes, incidents, problems, and risk- Recruits, grows and develops best talents- 3rd line support and escalation engineer for one of the world’s largest SharePoint estates- Administers and maintains 30 SharePoint farms, 250 servers- Technical lead for major incidents and crisis situations- Resolves the most difficult incidents and problems- Produces Disaster Recovery testing plans, runs DR exercises on a regular basis- 24/7/365 escalation engineer and technical coordinator

- Analyses business requirements for global intranet solutions- Designs and developing SharePoint solutions and sites- Develops SharePoint and Nintex workflows, InfoPath forms- Implements process automation and integration- Manages customer demand and coordinating development work- Produces intranet governance and guidelines- Conducts user training- Produced MI reporting

- Project manager for CRM, e-commerce and system integration projects at different stages- Senior business and systems analyst- Scrum master of internal web development team- Customer business and IT processes auditor

- Manages company key IT services - CRM, Procurement, Billing, Wholesale Self-Care- Transforms company service level, incident, problem and availability management into ITIL v3- Produces SLAs and OLAs, maintains CIs and CMDB- Responsible for vendor and service stakeholder management- Acts as business analyst for high visibility IT projects- Produces financial forecasting and planning for managed IT services (CAPEX, OPEX)

- Editor of IT security and malware protection web sites- Works on articles, reviews and guides- Analyses malware and produces removal instructions- Evaluates and reviews antimalware products- Manages customer service and web development teams- Responsible for web advertising, SEO and partner management