John Knowles, Ms, Rn, Rhia Email & Phone Number

Indianapolis, In, Us

Indianapolis, Indiana, United States

Indianapolis, Indiana, United States

Responsible for developing, initiating, and monitoring quality improvement activities related to HEDIS measures / CMS Star Rating Program for IU Health Plans. Consult with health plan provider groups to improve the quality of care for members.

Indianapolis, Indiana Area

Supports and promotes Qsource and contractor health information technology initiatives to assist targeted physician practices and/or facilities regarding their office staff in HIT adoption, implementation of care management processes for preventive services, and/or quality improvement efforts.

Anderson

Adjunct instructor at the Anderson, IN campus. Courses taught include Anatomy & Physiology I, Anatomy & Physiology II, and Introduction to Health Information Management.

Irvington Home Therapies Clinic

Supervise staff of four nurses in a home therapy clinic serving 45 patients. Manage daily clinic operations including staff assignments, triage, and dispute resolution. Conduct weekly chart and care plan audits. Produce reports and present results during monthly quality assurance meetings. Established primary care nursing program to promote patient satisfaction and encourage staff accountability.

Irvington Home Therapies Clinic

Orient and train new staff nurses in clinic and corporate policies and procedures. Provide all clinic staff with regular corporate policy updates. Develop clinic-level training materials for both staff and patients.

Irvington Home Therapies Clinic

Conduct weekly review of anemia labs and adjust medication doses per algorithm or consult with physician as needed. Developed and implemented PHP based anemia management tools to streamline use of clinic anemia management algorithm. Improved compliance with anemia medication self-administration by developing customized anemia reports and providing individualized patient education.

Irvington/Fishers Home Therapies Clinic

Assess and provide care for new and established peritoneal dialysis patients. Coordinate with multidisciplinary team to achieve optimal patient outcomes. Train new peritoneal dialysis patients to conduct safe and effective home dialysis. Cultivate therapeutic relationships and rapport with patients. Admit, transfer, and discharge patients.

Community Hospital East

Provided direct patient care to critically ill or injured patients on a 12 bed unit. Coordinated with multidisciplinary team to develop and implement plan of care. Conducted continuous monitoring and care of patients with respiratory ventilators, external pacemakers, arterial lines, CVVH, chest tubes and wounds. Administered and monitored vasoactive drips, insulin drips, and blood products.

Community Hospital East

Provided software support and education to nursing staff during EPIC roll out. Assisted classroom instructors during software training classes. Liaison between end users and software development team to address and resolve technical issues encountered during software roll out. Participated in unit-level meetings to assist with development of best practices documentation to facilitate a smooth transition to EPIC software.

Community Hospital East

Provided direct patient care both independently and under nurse supervision between two 12 bed units. Performed lab draws and inserted intermittent and indwelling urinary catheters. Assisted patients with ambulation, turns, toileting, bathing, and feeding.

Provide classroom instruction to special needs students.Adapt student activities to support individualized educational goals.Foster student learning by offering emotional support and encouragement.Assist dependent students with activities of daily living.Times to Remember Photography Studio

Produced award winning professional portrait photography.Conducted all daily business operations including sales, marketing, and bookkeeping.Negotiated contracts with clients and vendors.Regularly managed multiple projects to the satisfaction of clients and within budget to remain profitable

Managed daily operations of office including facilities management, AP/AR, Payroll, and Human Resources

Master Of Science - Ms, Data Analytics

Courses in this program: - Fundamentals of Data Analytics - SQL for Data Analysis - Advanced Data Visualization - Statistics for Data.

Bachelor Of Science (B.S.), Health Informatics

Courses in this program: - Organizational Behavior and Leadership - Healthcare Ecosystems - Introduction to IT - Health Information Law.

Asn, Nursing, 3.68

Activities and Societies: Phi Theta Kappa Honor Society, National Student Nurses Association, Indiana Association of Student NursesASN.

Associate Of Applied Science, Commercial Photography

Diploma, College Prep

Activities and Societies: Latin club, computer club, student newspaper.