Jim Mancini Email & Phone Number

Princeton, New Jersey, Us

• Lead all aspects of IT infrastructure as well as facility operations such as building security and generators, including servers; workstations/laptops; Dell VxRail /VMware infrastructure; SonicWALL firewall/VPN; switches/routers; data recovery appliances; and VoIP telephone systems.• Secure and protect the network by implementing Active Directory Group Policies; Web Application Firewall for company websites; Intrusion Prevention Systems; Qualys Vulnerability Scanning; SecureWorks Penetration testing; KnowBe4 Security Awareness training for all employees; DUO Multifactor Authentication and revamped EDR/Anti-Virus protection.Accomplishments:• Saved thousands in monthly costs by renegotiating contracts with multiple vendors, including InterCall, Canon, Comcast, and Verizon. • Reduced physical server footprint by 85% by leveraging VMware technology.• Increased primary internet connection by 4x while reducing monthly payments for the circuit.• Rebuilt the company’s disaster recovery site by utilizing off-site data replication and server virtualization.• Instituted a high availability infrastructure:o Created a backup in the event of a primary Internet circuit failure by implementing a high-availability DNS solution using Oracle’s Active Failover feature, with traffic automatically routed to secondary circuit.o High availability VxRail/VMware Infrastructure.o Redundant cooling unitso On-site generator integrated with an APC Symmetra to supply emergency power.o Redundant Firewall/VPN connections.Major Revamp Implementations:• Veeam/AWS – Backup/DRaaS solution; lead annual disaster recovery testing.• Migrated on-prem Exchange server to Microsoft 365 hosted platform.• Globalscape EFT solution as a more secure FTP site solution.• SonicWALL SSL VPN and Firewall appliances.• DUO MFA for VPN Access.• EDR/Anti-Virus protection including DNS Filtering.• Numerous new server builds utilizing VMware Infrastructure.

Princeton, New Jersey, Us

Manage and maintain the company’s infrastructure including but not limited to:o Servers (Windows 2003/2008/2016, ESXi Servers)o Workstations / Laptops (Windows XP / 7 / 8/10)o Dell EqualLogic Storage Area Networko SonicWALL Firewallo SonicWALL SSL VPNo Switches / routerso Avaya Phone Systemo Unitrends Data Recovery ApplianceResponsible for rebuilding the company’s disaster recovery site by utilizing off-site data replication and server virtualization. Secure and protect the network by implementing Active Directory Group Policy, Web Application Firewall for Theradex Websites, Intrusion Prevention Systems and revamped Anti-Virus protection. Increased Theradex’s primary internet connection by 3x and reduced overall monthly payments for the circuit. Instituted VMware ESXi to virtualize existing servers and reduce hardware footprint.

-Articulated and guided the technology vision, aligned IT strategy and resources with business goals and organizational culture, developed operation standards and processes. Managed and maintained vendor relationships and reviewed these relationships on an ongoing basis. Improved system performance, service quality and security.-Member of the Strategic Planning Board responsible for driving the company’s yearly initiatives. My role was to identify the IT Strategic initiatives and put together a Project Plan and drive those projects from start to finish. -Manage and maintain the company’s infrastructure including but not limited to:* Servers (Windows 2003/2008, ESX Servers)* Workstations / Laptops (Windows XP / 7)* Firewalls* IDS/IPS* Switches / routers* Phone system-Developed improvements to the enterprise architecture, refined infrastructure and system configurations to include the following:* Implemented MPLS between the corporate office and the satellite offices; including our Disaster Recovery site at SunGard, to improve interoffice network performance.* Created a mirror image of our core financial system over at our Disaster Recovery Site at SunGard.* Instituted an APC Symmetra in our Data Center to protect our servers and keep them running while the generator turned on.* Employed VMware to virtualize some of our critical servers and reduce the physical server footprint.* Migrated away from LTO tape drives for backups and moved to disk based backups utilizing EVault’s Recovery Appliance.* Migrated our Email system to a hosted Exchange solution

Princeton, New Jersey, Us

Support and maintain SSL VPN solution for over 3000 remote users.Manage Check Point Firewall Policies along with the client B2B connections.Assume supervisory responsibilities of the Global Network Services Team when requested.Designed and implemented a new high available SSL VPN solution for our North American and European offices that will support over 5000 users.Designed and implemented new global proxy solution offering high availability that will support over 6000 users.

Involved in the startup of Quatern; an Integrated Voice Response System development company, managing the coordination and buildup of the entire network infrastructure including the designing, budgeting, planning, and project management.Implemented a high availability network for Quatern's 24/7 environment, which includes (but not limited to) clustered SQL and Exchange Servers as well as load balanced firewalls with Internet routers utilizing diverse routing.Secured and protected the network by utilizing Active Directory Group Policy, Web and Email Filtering, Antivirus Agents, Intrusion Prevention Systems, Firewalls, Reverse Proxy Appliance, as well as created multiple VLANs to segment the user and production networks.Designed the trademarked infrastructure LENS (Layer Enabled Network Security) architected specifically to meet the high availability and security requirements of the (IVRS) Integrated Voice Response System and clinical trial management industry.Created and maintained standard operating procedures as well as IQ, OQ and PQ documentation to meet regulatory compliance (FDA's Rule 21 CFR Part 11).Responsible for the implementation, configuration and support of all network equipment, as well as server architecture, domain services, and PBX support.

Bangalore, Karnataka, In

Involved in the startup of Acculogix; a packaging and distribution company for clinical trial material, managing the coordination of the buildup of the entire network infrastructure.Managed all servers, workstations, laptops, switches, routers, and telecommunications equipment.Handled security for secure client data transfers (VPN, SSH, etc.)Ensure reliability, redundancy, availability and validation of Telephony and Computer Systems.Partnered with software developers to help them understand security requirements.Created and maintained Standard Operating Procedures.Assisted with the budget planning as well as new and proposed revisions to department processes and procedures.

Managed information technology operations: Network infrastructure, Telecommunications, Internet, VPNs, and Help Desk support.Responsible for creating and maintaining essential Standard Operating Procedures.Managed the network infrastructure security, both physical and logical.Assisted with the design and successful implementation of two large scale company moves. One

Responsible for the installation, configuration, troubleshooting and maintenance of all computerized equipment including; but not limited to, servers, workstations, IVRs, routers, firewall, switches and all related software.Supported and deployed network infrastructure in a multi-vendor environment. Platforms deployed and managed included Cisco, Foundry, Nokia routers, switches and remote servers.Accountable for after hours IT support calls and management of on call rotation.

Responsible for coordinating Help-Desk support. Provide PC support for over 200 local and remote users. Configured laptops/desktops for local and remote access using TCP/IP, NWLink IPX/SPX and NetBEUI. Configure and rollout software installations and upgrades.

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Responsible for testing, troubleshooting, installing and training on analytical chemistry equipment.