Joseph Tyler Meuse Email & Phone Number

Atlanta, Ga, Us

Greater Atlanta Area

Atlanta, Georgia, United States

> Managing and supporting over 85 client sites across various industries - including cardealerships, law firms, wealth/capital management firms, manufacturing facilities,advertising firms, and mortgage brokers - as one of seven total employees with the company> Successfully building and maintaining strong relationships with clients across saidindustries, demonstrating a deep understanding of their specific needs, and deliveringtailored solutions to meet their objectives> Assuming responsibility of, implementing, and improving upon several specialized fields ofthe technology industry and our technology stack> Utilization of strong organizational and multitasking skills, to prioritize and effectivelyaddress the technology and consultative requirements of multiple clients simultaneously

Atlanta, Georgia

• Around the clock support of critical services, network and device infrastructure, and security for local SMB clients• Hosting of applications, phone/communication exchanges, metrics collectors, and public-facing websites• Consultation, research, deployment, and administration of progressive technology solutions• Training clients in usage of Business Intelligence and Management systems, and efficient usage of technology to reduce operating costs and workloads

Athens, Georgia

• Training associates in usage of hotel procedures, standard operations, service recovery, and Property Management Systems• Driving team to achieve a top 5% customer experience ranking among select-service properties worldwide• Implementation of in-house communications intranet, improving collaboration and accountability between departments

Savannah, Georgia Area

• Management of business operations; assets, product quality, guest experience and satisfaction, policy implementation and enforcement, safety and security procedures, and sales performance• Direct supervision and leadership of 6-15 rotating team members• Shift schedules management• Inventory cataloging and purchase orders• Interviewing, hiring, and training employment candidates, in accordance with standards• Point-of-Sale administration, cash handling, till management, and accountancy thereof• Implementation of employee morale, team cohesion, and conflict-resolution practices

Savannah, Georgia Area

• Processing of guest arrivals and departures, ensuring each individual need and request is handled appropriately• Creation and modification of reservations, through Property Management and supplementary systems, physically, online, and over telephone• Championing IHG Rewards Club property-wide; training staff, using personal approaches, to promote and reward guest loyalty• Training, supervision, and advisement of staff, regarding policies and procedures, standards and recovery of service, and usage of software and physical systems• Inventory analysis, control, and balancing• Maintenance of money tills; cash handling• Billing invoice examination and modification; discrepancy reconciliation• Reception, evaluation, and resolution of service issues• Bartending and mixing; assessment of germane risks, behaviors, and guest safety; TIRV/TIPS-certified, Savannah Bar Card holder• Provisioning of individualized concierge services, leveraging knowledge of local events and city topography, recommendations, reservations, and follow-up of stay experience

Savannah, Georgia Area

• Property maintenance and beautification• Inventory control, ordering, and stocking• Preparation and handling of food items• Enforcement of safety/health department policies and practices• Data entry and clerical duties• Training and guidance of hired employees• Tending to guest needs and requests; Point-of-Sale operations

Store 522 - Twelve Oaks

• Point-of-Sale operations• Cash handling; purchase tendering• Stocking/rotation of inventory• Guest services assistance; troubleshooting• Operation of bailer, product floats, and other machinery

Herschel V. Jenkins High School

Bachelor Of Business Administration (Bba)

Nocti Certification