Tommy Kelley Email and Phone Number

217,133 square feet in 18 buildings operating 6 days a week on 3 campuses serving 850 studentsDirected plant operations and maintenance, security, utilities, energy management, safety, building code compliance, event scheduling/coordination, janitorial, vehicle fleet maintenance, lawn careManaged construction and capital projects while directing ongoing maintenance and operationsCoordinated selection and installation of security lock down devices. Developed written procedures for lock down devise usageCreated annual calendar for preventative maintenance and janitorial proceduresEstablished written procedures for maintenance, janitorial, and security departmentsDeveloped protocol for contractor selection process using "request for proposal" systemEstablished written punch list process for construction renovation projectsCreated reserve capital plan for the scheduled replacement of all HVAC systems, roofs, parking lots/driveways, fencing, bleachers, lighting, flooring, and campus security systemsInitiated bid process for janitorial service and selected new contractor which resulted in substantial financial savings and significant quality improvementCompleted TVA Energy Assessment and implemented new operating proceduresInitiated plan for application of waterproof coating system, rather than conventional paint, on exterior of buildings

378,226 square foot facility operating 7 days a week on 81 acre campus serving 3,500 members; Directed plant operations and maintenance, security, utilities, energy management, safety, building code compliance, event scheduling / coordination, environmental services, outdoor recreation complex, bus fleet maintenance, and campus grounds keeping Managed construction and capital projects while directing ongoing maintenance and operations of this heavily utilized facilityDecreased OT hours from 1,192 hours to 186 hours over 4 year period Eliminated 14 full time positions. Reduced staff from 38 Full Time Equivalents (FTE's) to 24 while improving quality Reduced annual contract services expense from $351,000 to $259,000 over 4 year period Established and coordinated daily Welcome Center program for greeting visitors and recruited an all-volunteer staff, saving $42,000 in annual salary expenseEstablished Boy Scout projects, facilitating advancement to Eagle Scout. Completed projects provided landscaping services valued at over $24,000 and enabled 8 Boy Scouts to advance to Eagle Scout level. Developed energy/utilities management system that coordinated usage directly with facility events and operations, saving over $180,000Upgraded quality of security operations and recruited Shelby County sheriff deputies which resulted in significant improvement in security

Contract management company providing facility services to medical, distribution, and office centers; Prepared project cost estimates, determined staffing requirements and organized work details in accordance with federal, state and local standards and guidelines with assuring the highest level of quality customer service was maintained. Responsible for staffing, training and developing management staff.Implemented best practices and cost control measures, streamlined existing work processes which reduced overtime by 82%Designed and implemented comprehensive training / mentoring for supervisors which yielded a significant improvement in service

Recognized leader of comprehensive children's healthcare; Directed departmental operations to comply with federal, state, and local health and safety standards and guidelines. Directed staffing, scheduling, training, and development of hourly staff and management personnelDeveloped and administered departmental budgets, prepared operational performance reports, hired, trained and supervised staff, oversaw the delivery of Environmental Services to ensure customer/patient satisfaction Reduced staff from 76 FTE's to 67.5 FTE's which resulted in cost reduction of over $176,000 Assigned by senior management to assist affiliated corporate facilities with resolution of complex technical, operational, and management challenges to standardize policies and procedures, decrease cycle time, improve service levels, and reduce operational costs.

Fortune 500 international leader providing management services to healthcare and education facilities; Managed plant and maintenance, environmental services, biomedical services, and food services operations for medical and educational facilities up to 744 beds and 182 FTE'sImplemented operational and technical procedures to assure the highest level of deliverable value to the customerDirected work assignments based on priorities and resource availabilityAdministered competency programs in order to provide the maximum degree of employee technical developmentEarned ServiceMaster Professional Image Award for achieving budgeted financial goals and objectivesEarned ServiceMaster Supportive Management Award for maintaining unparalleled quality in environmental servicesEarned ServiceMaster People Development Award for ongoing training programs, which resulted in lower turnover rates and delivered a higher level of value to the customer