Giving Support and Service to USAA members in the Consumer Lending area of business.

Teaching technology based curriculum to middle schoolers at Summer camp.

Help customers proof and refine their products (cards, envelopes, and prints for all occasions). Photo retouching, text and font adjustments and general design fixes using Adobe Photoshop and Illustrator. Some direct customer communication.

Direct customer relations and cashier services. Responsible for store front end supply and maintenance.

Designed and created graphic solutions for over eighty in-house websites using Adobe CS6, HTML and CSS, and Wordpress. Created logo identities and background graphics for the sites. Edited and compressed video for online streaming and delivery using Final Cut Pro.• Effectively redesigned more than thirty websites in order to drive more traffic.

Performed project management leadership. Customized the Registration, Landing, and Console pages for each webcast using proprietary Content Management System. Designed innovative ways to use content management software in order to make work flows faster and more efficient.• Successfully nurtured more than thirty day-to-day client relationships, including Reed Publishing, Crain Publications, Advanstar, Library Journal, and Marketingprofs. Known for successfully working with demanding clients with whom previous managers had failed. • Produced more than 1,000 streaming webcasts (both audio and video) from kick-off through delivery and archiving.

Created innovative online art and design classes for university students including design and production of HTML and Flash elements. Performed daily site maintenance and updates. Produced demonstration and field trip videos. Designed highly responsive Flash and PHP pages to solve client information presentation and collection needs.• Completed and implemented the new design of the academy marketing web page in order to be both a better draw for new students and more useful to current students and faculty. Received rave reviews from site users.

Performed art direction for clients in a variety of industries. Designed and illustrated corporate brochures, websites, direct mail, magazine ads and children’s books. • Published over 500 illustrations in Adobe Illustrator for Piano Town, a internationally leading children's music series.• Served as a 3D Character Animator for a 3D Children's Action Television Show,Vanpires, using 3D Studio Max software.• Created a series of 3D illustrations designed and separated for 5 color print using metallic ink.

Directed art production for internet-based creative work in a mid-sized advertising agency: web sites, banners, and opt-in e-mail. Designed and Art Directed works for print advertising including direct mail and magazine advertisements. • Created websites for clients at a variety of leading internet technology companies including Netliant, Alventive and iVendor.

Directed art production for internet-based creative work in a mid-sized advertising agency: web sites, banners, and opt-in e-mail. Designed and Art Directed works for print advertising including direct mail and magazine advertisements. • Created websites for clients at a variety of leading internet technology companies including Netliant, Alventive and iVendor.

Directed art production for internet-based creative work in a mid-sized advertising agency: web sites, banners, and opt-in e-mail. Designed and Art Directed works for print advertising including direct mail and magazine advertisements. • Created websites for clients at a variety of leading internet technology companies including Netliant, Alventive and iVendor.

Directed assessment and acquisition of potential video games from external sources including title assessment, contract negotiation, production management, licensing, and QA tracking.Acted as conduit between Sega of Japan and Sega of America for Japanese games for the American market.