James Riley Email and Phone Number
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Hi, I'm JT, an operations leader with a passion for driving success in the food and beverage industry. With years of experience in scaling multi-unit businesses, leading teams, and implementing innovative solutions, I bring a unique blend of skills to the table. I love seeing how the right leadership and technology can transform operations and improve customer experiences.Throughout my career, I have had the privilege of opening new restaurant locations, developing training programs, and managing IT systems that streamline operations. I believe in the power of teamwork and am dedicated to mentoring and developing others to achieve their best. I am motivated by the challenge of solving problems and finding ways to make operations more efficient and profitable.Here are a few highlights of my career:*Leadership Creation: Established new leadership roles at Taste of Belgium to scale business operations.*Process Improvement: Implemented LMS software for training, enhancing employee development and consistency.*Technology Implementation: Led the adoption of Restaurant 365, transitioning operations from Excel for better scalability.*Project Management: Successfully opened multiple new restaurant locations, contributing to business growth.*Training Development: Created and rolled out training materials and programs across various roles and locations.*Strategic Guidance: Provide trusted advice on product development and industry trends as a Customer Advisory Board Member for Toast.I am always looking for ways to grow and improve, and I believe that the key to success is a mix of strategic planning, effective team management, and continuous process improvement. If you're interested in connecting or learning more about my journey, feel free to reach out!
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Senior Consultant | Professional ServicesToast Aug 2024 - PresentBoston, Ma, Us
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Customer Advisory Board MemberToast Aug 2021 - Aug 2024Boston, Ma, UsComposed of strategic-oriented thought leaders from across our customer community, the Customer Advisory Board is a team of advisors delivering trusted advice and guidance on the future of Toast and the restaurant community
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Vp Of OperationsTaste Of Belgium May 2023 - Jul 2024Cincinnati, Oh, UsAs VP of Operations at Taste of Belgium, I established new leadership roles, hired and trained key team members, and implemented an LMS software for training. I oversaw the food commissary, managed IT responsibilities, and successfully opened three new restaurant locations. My role focused on strategic planning, daily operational oversight, and enhancing business growth through process improvements and team development. -
Director Of It Systems And Special ProjectsTaste Of Belgium Apr 2020 - May 2023Cincinnati, Oh, UsIn my role as Director of IT Systems and Special Projects, I led the opening of three new restaurant locations, managed all technology platforms, and implemented key software systems like Toast POS and Restaurant 365. I handled vendor management, provided comprehensive team training, and directed special projects to enhance operational efficiency. My efforts streamlined accounting processes and ensured seamless communication and data management
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Director Of OperationsTaste Of Belgium Jun 2014 - Apr 2020Cincinnati, Oh, UsAs Director of Operations, I managed two full-service and two quick-service locations, successfully opened a new restaurant, and created company-wide training materials. I led a team of 15 salaried managers, implemented a new POS system, and developed systems for cash accounting and inventory management. My role included policy development, financial management, and operational strategy, ensuring consistent performance and profitability across all locations
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Director Of Training & Technology, Area Director, General Manager, Assistant General ManagerCladdagh Irish Pubs Nov 2007 - May 2014At Claddagh Irish Pub, I advanced from Assistant Manager to Director of Training & Technology, overseeing multiple locations. I improved Mason location's sales by 3%, enhanced guest satisfaction, and managed daily operations for four locations. I developed a comprehensive training program for 15 stores, managed technology implementations, and spent two years training staff and implementing new systems across all locations. My efforts ensured consistent operational standards and effective technology utilization.
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ManagerRuby Tuesday 2002 - 2006Us
James Riley Skills
James Riley Education Details
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University Of Cincinnati
Frequently Asked Questions about James Riley
What company does James Riley work for?
James Riley works for Toast
What is James Riley's role at the current company?
James Riley's current role is Experienced team builder and hospitality professional..
What is James Riley's email address?
James Riley's email address is jt****@****ubs.com
What is James Riley's direct phone number?
James Riley's direct phone number is +151355*****
What schools did James Riley attend?
James Riley attended University Of Cincinnati.
What skills is James Riley known for?
James Riley has skills like Restaurants, Restaurant Management, Customer Service, Training, Hiring, Team Building, Management, Food, Hospitality, Sales, Catering, Food Service.
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