James Riley Email & Phone Number

Hi, I'm JT, an operations leader with a passion for driving success in the food and beverage industry. With years of experience in scaling multi-unit businesses, leading teams, and implementing innovative solutions, I bring a unique blend of skills to the table. I love seeing how the right leadership and technology can transform operations and improve customer experiences.Throughout my career, I have had the privilege of opening new restaurant locations, developing training programs, and managing IT systems that streamline operations. I believe in the power of teamwork and am dedicated to mentoring and developing others to achieve their best. I am motivated by the challenge of solving problems and finding ways to make operations more efficient and profitable.Here are a few highlights of my career:*Leadership Creation: Established new leadership roles at Taste of Belgium to scale business operations.*Process Improvement: Implemented LMS software for training, enhancing employee development and consistency.*Technology Implementation: Led the adoption of Restaurant 365, transitioning operations from Excel for better scalability.*Project Management: Successfully opened multiple new restaurant locations, contributing to business growth.*Training Development: Created and rolled out training materials and programs across various roles and locations.*Strategic Guidance: Provide trusted advice on product development and industry trends as a Customer Advisory Board Member for Toast.I am always looking for ways to grow and improve, and I believe that the key to success is a mix of strategic planning, effective team management, and continuous process improvement. If you're interested in connecting or learning more about my journey, feel free to reach out!

Listed skills include Restaurants, Restaurant Management, Customer Service, Training, and 29 others.

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  University Of Cincinnati