Leading a dedicated, passionate, highly skilled, and extraordinarily client-focused team in continuing to improve LiteracyPro's LACES (Literacy, Adult, and Community Education System) solution.LACES allows State Departments of Education and Workforce, Departments of Corrections, and numerous independent and community-based agencies to support their adult learners with their desire to enrich their lives and experience economic advancement through education--earning a High School Diploma (e.g., GED, HiSET, or other), learning English as a second language, and getting credentials that will help them take their next step.My areas of focus:- Leading the development, support, and operations of the Company and assist the team in providing an exceptional, high quality, accurate, reliable, and increasingly innovative solution for our Clients.- Building a culture of continuous improvement on a foundation of trust, open engagement and integrity by leaning into our strong corporate values.- Establish Agile best practices for software development integrated with DevOps on a robust and highly secure environment....and continuing to be hands on designing and coding! Bringing more than 25 years of diverse, practical technical experience to bear in adding critical new features and strengthening the platform.

Provided advisement and consulting services for software lifecycle best practices, software architecture, and establishing highly effective development teams.

Led and developed a strategy to support digital needs of a $1.2B service enterprise, including internal work optimization and externally facing, commercially differentiated offerings. Managed internal development efforts, drove selection of 3rd-party enterprise solutions, and established an external partner network to augment skill gaps, scale rapidly, and manage costs. Built and led a team of 20 operational and technical staff, as well as 10-20 off- and near-shore quality assurance and development personnel.• Architected a multi-platform approach to allow rapid, MVP-style, delivery across multiple business lines.• Served as a steering committee leader for all enterprise digital initiatives reporting to CEO and Executive Committee.• Led "Commercial Pillar" of TEAM's OneDigital program, including driving initiatives for product pricing, client strategy alignment, and technology showcase.• Homogenized development processes and best practices between product development and IT teams.

Led a team of 15 technical and field operations staff, as well as 10 offshore quality assurance and software development personnel to build software for addressing quality, productivity, and competitiveness of TEAM's large turnaround project services. Integrated technology and staff from acquired Quantapoint, Inc. (Pittsburgh, PA) to build effective multidisciplinary team.• Brought novel tablet solution for the industry to market, impacting over $30M in revenue within 2 years.• Designed and led development of web portal providing unprecedented visibility and real-time results to clients using Tableau

Led all software development initiatives for an engineering-intensive and standards-driven consulting and inspection business. Had P&L responsibility for commercial software business ($1.3M) and technical responsibility for all software used to deliver inspection services and produce deliverables ($60M). Established formal product development processes as business grew from <$10M to >$75M.• Established consistent, repeatable, and modern Agile development processes for the organization. Maintained a small and highly effective development team.• Led development of LifeQuest Pipeline–a visual pipeline analysis and engineering assessment software capable of managing billions of data readings.• Modernized technical engineering software, Signal Fitness-for-Service, that implemented 1000+ page technical engineering standard.

General Manager of software group at Quest Integrity group. Led teams of talented engineers and software developers in rapid development of several industry leading technical software applications. Oversaw sales and product marketing of commercial software products, including Signal Fitness-for-Service. Led development of LifeQuest Pipeline--an industry recognized pipeline analysis and assessment software.

Software development lead, responsible for product architecture, development and building development processes for the company. Modernized several legacy software products into .NET, with modern architecture, and supported by automated release and DevOps processes (before it was called "DevOps").

Built customer relationships and served in a pre- and post-sales technical support and architect capacity for Ensim's operations in Europe. Oversaw customer deployments and solution design during a major upgrade of the Ensim's enterprise platform for major service providers.• Rebuilt credibility and repaired client relationships with 17 clients in 8 countries.• Worked adeptly across businesses sized from internet startups to national telecommunication providers.

Joined start-up as first IT Programmer Analyst and grew into senior leadership role with responsibility for IT organization at Ensim. Responsibilities included leading teams in the US and India, setting strategic direction for IT and contributing enterprise application experience (MS SQL Server, MS ActiveDirectory) to core company software product development. Plenty of hands-on work writing and developing software, business applications, and tools to support the business.

Developed metrics and standardized business analysis for global support organization.• Synthesized Oracle Financials and custom customer service and engineering databases for integrated reporting.• Delivered visibility via web dashboards and reporting that previously did not exist and allowed for improved management of global customer service organization.

Consultant specializing in GIS and database solutions for a variety of industrial and govermental clients.