Tyler Staggs Email & Phone Number

Lowell, Ar, Us

Its just a title! Relocated to be closer to family.

Lowell, Ar, Us

Lowell, Ar, Us

Lowell, Ar, Us

• Responsible for complete P&L performance of a $22.8 M revenue budget, including cost control decisions resulting in 5% decrease in operating expenses, expense management, and maximizing profitability at an increase of 6% YOY, as well as identifying and maintaining key performance indicators.• Responsible for leading and developing 3 levels of management and a team of 125 members across 3 domiciles in Dallas, TX, Houston, TX, and San Antonio, TX.• Facilitate and determine employee training and development including monitoring ongoing performance progress to promote, engage, and retain employees in positions of increasing responsibility by optimizing job performance through evaluations, individual development plans, and employee recognition programs.• Coached, engaged, and improved employee experience to decrease turnover rate from 45% to 23% YOY.

Lowell, Ar, Us

• JB Hunt Dedicated Contract Services Amazon TX Startup Account.• Managed 2 levels of management and a team of 110 drivers to ensure KPI performance metrics met customer expectations. Ensured adherence to DOT and OSHA compliance requirements.• Perform administrative duties such as payroll, management of the Net-Revenue budget, driver counseling, accident reviews, filing and documenting, resolving pay issues, analyzing P&L statements, invoicing and/or creating operational or financial reports.• Build and maintain positive professional relationships with drivers to minimize turnover and maximize ongoing productivity. Helped create a positive driver experience reducing driver turnover.• Oversaw transportation of 230 daily loads by coordinating personnel and developing efficient routes and workload schedules. Maintained a on time delivery percentage over 98.5% consistently and reducing load rejections to 0.

Lowell, Ar, Us

• August 2016 Managed Amazon Mosaic Recovery program in support AZNG launch.• 2016/2017 Managed Sole Source fleet operations for Amazon Network.• Managed 200+ truck capacity in support of Amazon line haul operations.• Lead and developed 2 levels of management and a team of 14 members.• Resolved delivery service and capacity problems, improved operations and provided exceptional client support.• Resolved conflicts and negotiated mutually beneficial agreements between parties.• Drove operational improvements which resulted in savings and improved profit margins.• Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.

Lowell, Ar, Us

• Established 200+ 24-hour support carrier base.• Overseen the Amazon Mosaic project protecting Customer Promise freight.• Provided back up capacity for 20-100 at risk loads per night.• Handled over 100 calls per day to address customer inquiries and concerns.

Lowell, Ar, Us

• Resolved conflicts and negotiated mutually beneficial agreements between parties.• Handled over 100 calls per day to address customer inquiries and concerns.• Resolved carrier service problems, improved operations and provided exceptional client support.• Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

• Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.• Removed malware, ransomware and other threats from laptops and desktop systems.• Explained technical information in clear terms to non-technical individuals to promote better understanding.• Developed and tested new product offerings prior to release to assist development team in bug identification.• Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.

Fayetteville, Ar, Us

Lead for merchandise replenishment and inventory accuracy.Build relationships with vendor and publisher representatives.Loss preventionEmployee Training and retention.

Washington, Dc, Us

Hydraulic/Structural mechanic of P-3C Orion aircraft.• Assisted with aircraft and equipment transport and movement.• Maintained orderly and safe work environment by enforcing tool control and FOD awareness, prevention and safety at all times.• Removed and installed aircraft subsystem assemblies such as engines, rotors, gearboxes, transmissions and mechanical flight controls.• Maintained repair logs to document all corrective and preventive aircraft maintenance.• Operated power tools, gauges and testing equipment to adjust, repair and replace faulty components in aircrafts.• Performed aircraft corrosion control procedures, including washing, polishing and vacuuming.• Disassembled and inspected hydraulic systems and replaced worn components.• Installed, rigged and removed flight control surfaces and fabricated and assembled metal components to make repairs to aircraft's skin.Awarded Navy “E” Ribbon; Navy Good Conduct Medal; National Defense Medal; Global Waron Terrorism Expeditionary Medal; Global War on Terrorism Service Medal; Humanitarian Service Medal; Sea Service Deployment Ribbon (3); Navy Pistol Marksman Ribbon

Bachelor Of Arts (B.A.), Sociology

Bachelor Of Arts (B.A.), Criminal Justice