John Tocco

John Tocco Email and Phone Number

Digital Product Manager @ Highmark Health
New York, United States
John Tocco's Location
Buffalo, New York, United States, United States
John Tocco's Contact Details

John Tocco personal email

About John Tocco

John Tocco's Current Company Details
Highmark Health

Highmark Health

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Digital Product Manager
New York, United States
John Tocco Work Experience Details
  • Highmark Health
    Digital Product Manager
    Highmark Health
    New York, United States
  • Engen
    Product Owner
    Engen Sep 2022 - Present
    Buffalo, New York, United States
    -Prioritize and own the team backlog of the work to be performed.-Supports the program backlog and uses multi-directional input to refresh and clarify the backlog to drive business value. Mitigate business related impediments impacting successful team completion of product development goals. -Participate in the creation and communication of the product vision, strategy, and roadmap. -Incorporate stakeholder feedback when needed and clearly articulates team backlog items and acceptance criteria to the team. -Represent the product in governance meetings. -Leader for a cross functional team or teams of indirect reports with a portfolio of several products. Actively support the Client from the business point of view and provides guidance in assessing Product opportunities and risks. -Responsible for streamlining the execution of program priorities while maintaining the conceptual and technical integrity of the Features or components for the team.-Works with customers to review releases and adjust development accordingly. -Maintains a clear vision on the highest value program backlog items and works closely with the team to reprioritize when needed. Negotiates with Product Management based on team capacity to determine the backlog.-Understands and supports prioritized Portfolio and Value Stream work by collaborating with Solution Architect, Business Architect, Product Manager and stakeholders to breakdown features into user stories.-Collaborates with the business regarding progress and agile metrics. -Monitors outcomes, customizes and adds metrics to continuously provide stakeholders with an updated view of the product's success. -Evaluates agile metrics and discusses methodologies to deliver against outcomes. -Generates a high-level release plan with the team. -Re-prioritizes team's tasks based upon new information, discussions with stakeholders, and probability to drive business outcomes
  • Engen
    Collaboration Tools Administrator
    Engen May 2022 - Sep 2022
    Buffalo, New York, United States
  • Bluecross Blueshield Of Western New York
    Collaborative Tools Administrator
    Bluecross Blueshield Of Western New York Jun 2019 - May 2022
    Buffalo/Niagara, New York Area
    • Leverage strong domain knowledge and system application subject matter expertise to manage system application configuration changes that will enhance and enable critical business processes • Elicit configuration requirements through vendor release notes, technical research, business requirement interviews, use case scenarios, task, and workflow analysis • Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish configuration changes from the underlying true needs • Analyze vendor system changes and develop an effective dialog with technical support staff to understand software changes, identify impacts to existing processing environments, facilitate change management and efficiently resolve any problem issues. • Proactively communicate and collaborate with internal stakeholders related to business process impacts of configuration changes. • Engage in multiple concurrent initiatives. • Assist business units on reviewing their requests and provide necessary guidance as it pertains to system application administration and configuration. • Act as a liaison between business units, technology teams, vendors and support teams. • Works closely with Quality Assurance and Change Management teams to ensure all configuration changes meet or exceed stakeholder expectations. • Effectively update and follow application configuration management standards, methodologies, compliance and Quality Assurance practices. • Consistently perform administrative duties such as status and time reporting. • Function in a highly collaborative environment requiring close working relationships with Project Delivery, Portfolio Management, Enterprise/Solution Architecture, Enterprise Security, Application Development and Quality Assurance Teams.
  • Mbms, Inc.
    Technical Project Manager
    Mbms, Inc. Jul 2018 - Jun 2019
    Getzville, New York
    • Client facing role working with the largest financial institutions in the U.S.• Project Manager for 5 large scale projects• Manage the full project life cycle starting with project initiation and ending with post production, project closeout, and on-going support• Lead and manage daily stand-ups for project updates• Lead and manage capacity planning for the various project teams • Work in tandem with the software development team to provide updates, triage meetings, eliminate blockers, and shift work priorities to meet necessary timelines• Work with the client(s) to manage interdependencies, expectations, and end-results• Develop and maintain project plans, RASCI’s, org charts, RTM’s, forecasting documents, change requests, and requirement documents• Work in tandem with the solution architect and implementation consultants to provide feedback, solutions, and questions to the client• Lead and develop process overhauls for increasing efficiency within the team(s)
  • M&T Bank
    Technology Project Manager & Sharepoint Administrator - Agile
    M&T Bank Feb 2018 - Jul 2018
    Buffalo/Niagara, New York Area
    • Technology project manager for a project with a $12 million budget• Work with scrum master, program managers, and product owners to manage any interdependencies• Lead and participate in daily team stand-ups for development updates• Develop and maintain a thorough understanding of business processes supported by software systems• Provide technical, administrative, and operational management of assigned project or tasks• Administrator for Microsoft SharePoint and Visual Studio to track risks, action items, development work, and testing documents
  • Sodexo
    Sharepoint Administrator & Project Manager
    Sodexo Jun 2014 - Dec 2016
    Buffalo/Niagara, New York Area
    Perform SharePoint Administration & Development – 2+ Years of Experience• Assisted in the transition of multiple SharePoint sites from Microsoft SharePoint 2007 to the 2010 version• Develop custom site templates, custom web parts, and workflows• Use features such as site columns, security, and versioning for document management• Create different team sites and sub sites based on the various needs of the company• Lead training and educational sessions for SharePoint use• Manage user permissions for the team and various sites• Acts as SharePoint Admin for a variety of different Project TeamsPerform Project Management duties including• Support the VP Finance and Project Leaders in the execution of the Finance program initiatives• Developed an advanced level of understanding of the planned Financial System projects including IT Roadmap projects, processes, and tools.• Support Finance PMO and IT Governance processes• Help to develop master schedules and to maintain them in order to ensure that they are current and accurate• Assist in development of training and communications for solutions deployment• Participate in post deployment review and lessons learned • Build surveys and communicates the survey request to target populations• Arrange calls and meetings as needed to support project efforts, maintains meeting notes and conducts necessary follow up.• Summarize analysis relative to the project task and progress, points out significant observations, and make recommendations. • Prepare presentations and reports to support project leaders and to inform stakeholders of overall project statusPerform Business Systems Analysis including• Create and Edit Quality Assurance test scripts for new financial reporting tools• Obtain data from actively querying a variety of sources such as financial systems, data warehouse, surveys, help desk trends, and application user group sessions• Ensure end to end processes and complete impact analysis are completed
  • Imagine Staffing Technology
    Recruiter/Social Media Manager
    Imagine Staffing Technology Aug 2013 - May 2014
    Buffalo/Niagara, New York Area
    • Managed the full recruitment life cycle, from posting open positions, scheduling interviews, job offers and onboarding• Created and managed reports for candidate tracking • Sourced, screened, and interviewed candidates and present top talent to hiring managers• Promoted company visibility on LinkedIn and Facebook by increasing following by more than 62%• Managed social media accounts to increase brand recognition and expand the network• Coordinated and attended job fairs, on-campus recruitment, and career consulting
  • Ubiz (Undergraduate Business Association)
    Founder
    Ubiz (Undergraduate Business Association) Oct 2011 - May 2014
    Buffalo/Niagara, New York Area
    • Developed and established governing and operating laws for student body• Increased awareness of business club through effective marketing tactics and participation in university functions• Built and strengthened management team and membership from 1 to 40 within 2 years
  • Ubiz (Undergraduate Business Association)
    Vice President
    Ubiz (Undergraduate Business Association) Sep 2011 - Oct 2012
  • Miq Logistics
    Internship
    Miq Logistics Mar 2013 - Jul 2013
    Buffalo/Niagara, New York Area
    • Managed and processed northern shipments from the United States to Canada• Handled and communicated inquiries from worldwide offices and agents regarding documentation for imports• Provided information of delivery schedule, payment options, and transportation requests from clients
  • Tony Walker & Co.
    Fashion Consultant/Sales Analyst
    Tony Walker & Co. Dec 2011 - Jul 2012
    Buffalo/Niagara, New York Area
    • Determined and implemented new operations and inventory management system• Documented and ordered inventory according to store numbers and sales• Completed wardrobe makeovers for clients through awareness of the latest fashion and style

John Tocco Skills

Leadership Management Time Management Team Leadership Social Networking Operations Management Team Management Training Networking Business Development Human Resources Data Analysis Business Analysis Team Building Project Management Social Media Organizational Leadership Interviews Talent Acquisition Logistics Project Planning Talent Management Project Coordination Software Project Management Software Development Life Cycle Quality Assurance Software Testing Budget Management Quality Management Test Automation Testing Microsoft Office Microsoft Excel Sharepoint Administration Sharepoint Designer Test Scripts Erp Software Microsoft 365 Project Documentation Project Delivery Computer Networking Linux Network Administration Operating Systems It Automation Retail Recruiting Entrepreneurship Retail Management College Recruiting Start Ups Marketing Sales Temporary Placement Sourcing Temporary Staffing Account Management Sales Management Customer Retention

John Tocco Education Details

Frequently Asked Questions about John Tocco

What company does John Tocco work for?

John Tocco works for Highmark Health

What is John Tocco's role at the current company?

John Tocco's current role is Digital Product Manager.

What is John Tocco's email address?

John Tocco's email address is jt****@****ail.com

What schools did John Tocco attend?

John Tocco attended State University Of New York At Buffalo.

What are some of John Tocco's interests?

John Tocco has interest in Nba, Volunteering, Entrepreneurship, Civil Rights And Social Action, Mentoring, Science And Technology, Disaster And Humanitarian Relief.

What skills is John Tocco known for?

John Tocco has skills like Leadership, Management, Time Management, Team Leadership, Social Networking, Operations Management, Team Management, Training, Networking, Business Development, Human Resources, Data Analysis.

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