Jeff Tucker

Jeff Tucker Email and Phone Number

Director of SaaS Operations at Broadcom Inc. @ Broadcom Inc.
san jose, california, united states
Jeff Tucker's Location
United States, United States
Jeff Tucker's Contact Details

Jeff Tucker personal email

Jeff Tucker phone numbers

About Jeff Tucker

Jeff Tucker is a Director of SaaS Operations at Broadcom Inc. at Broadcom Inc.. He possess expertise in analytics, management, cross functional team leadership, e commerce, process improvement and 14 more skills. Colleagues describe him as "Jeff Tucker is a creative and effective manager. While I worked with him at eBay he proved himself as a change champion internally while driving immense improvements in our abilities to help our buyers and sellers after their accounts had been compromised. Jeff was a leading voice in helping us build systems to thwart the hackers, while making sure we were doing our absolute best restoring our customers lost funds, and very importantly - lost trust. There are tens of thousands of eBay customers who owe their positive experience after a very negative event to Jeff and the teams he has trained and led. Jeff always worked towards solutions that were less painful and more effective; for the customers and the company. I highly recommend Jeff. His experience with online transactions from all sides is exceptional as well as his understanding of Policy and Process. I'm sure his management skills are transferable to any company, online or off." and "Jeff is a key player in the eBay Global team with great knowledge, attention to detail and operational and process focused. He is respected and liked by his colleagues"

Jeff Tucker's Current Company Details
Broadcom Inc.

Broadcom Inc.

View
Director of SaaS Operations at Broadcom Inc.
san jose, california, united states
Website:
broadcom.com
Employees:
40919
Jeff Tucker Work Experience Details
  • Broadcom Inc.
    Director Of Saas Operations
    Broadcom Inc. Nov 2019 - Present
    Draper, Utah, United States
  • Symantec
    Global Lead - Cloud Network Operations
    Symantec Feb 2018 - Nov 2019
    Draper, Ut
  • Symantec
    Principal Program Manager
    Symantec Sep 2017 - Nov 2019
    Draper, Utah
  • Ebay
    Policy Manager - Seller Access
    Ebay Jan 2012 - Aug 2017
    Salt Lake City, Utah
  • Ebay
    Policy Operations Manager
    Ebay Jun 2008 - Mar 2012
    - Manage relationship between Fraud/Risk Policy, Global TnS Customer Support and Business in as related to Professional Fraud, Trust and Account Security. - Leadership in formulating a global perspective and strategic approach to policy operations in relation to Account Security, High Risk Fraud and Seller Risk and Identity Management.- Consistent track record of influence and consensus building in a global, matrixed environment - a catalyst for organizational change.- Rapid Reaction - Identify and close exploits that contribute to Fraud loss or bad buyer experience – utilizing network of resources across departments (risk analytics, product development, rules and detection, customer support and legal)- Lead global workstream focused on process improvements to drive 20% cost/contact reduction while improving the end-to-end user experience.
  • Ebay
    Account Security Outsourcing Supervisor
    Ebay Apr 2007 - Jun 2008
    Manage the ramp up and sustained performance of Account Security teams and global outsourcing partners.
  • Ebay
    Account Security Supervisor
    Ebay Apr 2002 - Apr 2007

Jeff Tucker Skills

Analytics Management Cross Functional Team Leadership E Commerce Process Improvement Team Leadership Customer Experience Strategic Planning Outsourcing Team Building Change Management Product Management Performance Management Hr Policies User Experience Call Centers Operations Management Security Policy

Jeff Tucker Education Details

Frequently Asked Questions about Jeff Tucker

What company does Jeff Tucker work for?

Jeff Tucker works for Broadcom Inc.

What is Jeff Tucker's role at the current company?

Jeff Tucker's current role is Director of SaaS Operations at Broadcom Inc..

What is Jeff Tucker's email address?

Jeff Tucker's email address is jt****@****bay.com

What is Jeff Tucker's direct phone number?

Jeff Tucker's direct phone number is +180167*****

What schools did Jeff Tucker attend?

Jeff Tucker attended University Of Utah, Utah Valley University, Brigham Young University.

What skills is Jeff Tucker known for?

Jeff Tucker has skills like Analytics, Management, Cross Functional Team Leadership, E Commerce, Process Improvement, Team Leadership, Customer Experience, Strategic Planning, Outsourcing, Team Building, Change Management, Product Management.

Who are Jeff Tucker's colleagues?

Jeff Tucker's colleagues are James Dolas, Varun Chaturvedi, Venkat Tanneeru, Matthew L., Coralyn Stoneburner Gauvin, Stephen Chow, Stephen Heider.

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