Jessa Tumala Email and Phone Number
I love how Social Media do wonders for businesses!It all started when my father who is a farmer can't sell his produce at a fair price. I decided to use Social media to sell his product. In a few weeks, I grew the page's followers from 0 to 2,000 and sold out his rice. All done organically, no ads!I have this passion for helping and I want to help other businesses as well grow their social media presence that generates sales.If you're one of those struggling businesses, feel free to message me so that we can talk about it and I can give you some tips!Skills: Social Media Marketing, Social Media Management, Content Creation, Strategy Planning, Tactics and Execution, Community Management, Customer Service, Chat Support, Project ManagementTools: Canva, Facebook Ads Manager, Facebook Business Suite, Instagram, Pinterest, Twitter, Microsoft Office, Slack, Airtable, ServiceNow, Trello, Canva, Filmora, Toggl
Ardent Digital Solutions
View- Website:
- ardentdigitalsolutions.com
- Employees:
- 2
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Marketing SpecialistArdent Digital Solutions Nov 2020 - PresentPhilippines
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Social Media ManagerKa Obet'S Farm May 2019 - PresentPhilippinesCreated Facebook and Instagram profiles from scratch.Increased followers from 0 to 2,000+ followers in 2 weeks.Sold product of the page in 2 weeks (payment before delivery) without ads.Managed all content posts from graphics design, video editing, and content writing.Answered customers' inquiries, comments.https://www.facebook.com/KaObetsFarm/
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Service Assurance SpecialistWholesale Carrier Services, Inc. Jul 2015 - PresentMakati, National Capital Region, PhilippinesAdministration of WCS Network Operations Center proactive network monitoring activitiesIdentify and report trends, patterns and variances that may be indicative of potential incidentsTriage, troubleshoot, manage and resolve service disruption incidentsCoordinate with customers and carriers to resolve incidentsCustomer service and customer contact experienceWork independently to manages tasks, and own task-level of decisions related to service disruptions, including, but not limited to dispatches and other services to impacting cost to the customer or WCS.Analyze and interpret network performance reports and metrics.Review network and CPE architecture, identify potential points of failure and lead or assist in trouble isolation.Understand, configure and analyze metrics associated with certain CPE and network devices such as IAD’s, data routers and voice/data switches.
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Technical Support Representative IiStartek Philippines Jan 2013 - Jul 2015Makati, National Capital Region, PhilippinesTroubleshooting tickets created by Tier 1 agents.Handling Supervisor Calls.Supporting Tier 1 agents regarding their concerns.Handling high-level email concerns at the managerial level.Listening to Tier 1 agents' calls to check for quality. -
Technical Support RepresentativeStartek Philippines Feb 2012 - Dec 2012Makati, National Capital Region, PhilippinesTroubleshoot customer's concern regarding the company's services.Creating tickets to further address their concerns.
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Assistant InstructorAma University Jun 2011 - Dec 2011Quezon City, National Capital Region, PhilippinesEducated Engineering students following the University's curriculum for 2 trimesters.Managed University Organizations and joined multiple events.Mentored students for National Competitions.Became a speaker representing the Univesity in educating high school graduating students on what our University can offer.Organized University Marketing Events showcasing the Design Projects of the students.
Jessa Tumala Skills
Jessa Tumala Education Details
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Computer Engineering
Frequently Asked Questions about Jessa Tumala
What company does Jessa Tumala work for?
Jessa Tumala works for Ardent Digital Solutions
What is Jessa Tumala's role at the current company?
Jessa Tumala's current role is Social Media Manager | Virtual Professional | Service Assurance Specialist.
What schools did Jessa Tumala attend?
Jessa Tumala attended Ama University.
What skills is Jessa Tumala known for?
Jessa Tumala has skills like Writing, Trello, Social Media, Facebook Marketing, Content Management, Windows, Graphic Design, Microsoft Powerpoint, Microsoft Exchange, Online Content Creation, Customer Satisfaction, Video Editing.
Who are Jessa Tumala's colleagues?
Jessa Tumala's colleagues are Marj B., Angela De Castro, Ma. Annie Rubite, Jamaica Tadeo, Shirley Tablico, Dianne Delos Reyes, Emie Danila.
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