Responsible for the research and development of INTO USF Learning Resource Services pedagogy, policies, processes, and programming for students, tutors and staffResponsible for recruiting, training, supervising and evaluating a team of 30-40 tutors, 2 graduate assistants, and 2 full-time coordinatorsOversee the implementation and review of systematically collecting data as it applies to the regular usage of the LRS facility, appointments and programmingCreate and maintain a handbook, orientation video, and training materials for tutors that outlines the steps of the Tutor Session Cycle, their role and responsibilities, and connects them to the resources needed to be successfulLead and/or organize monthly tutor trainings that include such topics as Building Rapport, Tutoring Diverse Populations, Critical Thinking, Establishing Credibility, Recognizing Student Distress, Transferring Skills, Addressing Student Anxiety & Frustration and many othersCollaborate with USF faculty members and departmental administrators in order to develop and maintain the effectiveness of Learning Resource Services programming such as Bridge Tutoring, Study Sessions, English Language for Mathematics, GMAT/GRE Test Prep, University Culture & Skills, and services for students with learning disabilitiesSupervise Tutor Committees and Peer Support Groups that provide tutors an opportunity to improve the quality of the Tutoring Center, which also promotes the investment of their position, as well as their professional development and leadership Initiate and oversee the annual INTO USF Student Development Day which provides 30-40 presentations in the style of a student conference focused on academic skill development for over 500 student attendeesSpearhead the INTO USF Scholars initiative which creates a template for the actions and behaviors that model student success, while also rewarding those who are able to reach the highest levels of achievement during their time at INTO USF

Responsible for hiring, training, and managing a team of over 70 tutors to facilitate the academic growth of student-athletes, as well as overseeing the implementation and utilization of GradesFirstDeveloped policies and procedures designed to strengthen, motivate and empower student athletes’ academic achievement through tutorial engagementScheduled over 600 weekly tutor appointments, in addition to created and collected surveys and data in order to assess the progress of student-athletes and program needsCoordinated with advisors, coaches, faculty, and other stakeholders in order to ensure the academic success of the student-athletesCollaborated with Directors from the Academic Center for Excellence, Learning Commons, Reading & Writing Center, CARE, College of Nursing, Math Department and instructors in order to develop cohesive campus wide tutoring policies

Led course lessons promoting proactive scholastic preparation for Florida State University students placed on academic probation, as well as freshmen involved in Athletics and Center for Academic Retention and EnhancementCreated and implemented effective strategies for motivating and inspiring students to develop the skills necessary to be successful members of Florida State UniversityMet one-on-one with students twice throughout the semester to establish academic and personal goals, and determine appropriate action plans to ensure positive results

Provided a holistic approach to college for 120 First Time in College (FTIC) students through biweekly, one-on-one meetings throughout every academic yearWorked with students individually to develop proactive plans that empowered them to achieve their goals and gain the most out of their college experienceLed discussions which developed the programs mission statement, as well as laid the groundwork for a “Success Awards” and “Peer Coaching” program

Created and administered over 30 lesson plans for a three-credit college level course in order to ensure the development of proper academic and professional skillsConducted classroom lectures, discussions, exams, projects and in-class activities ranging in the areas of motivation, learning styles, communication and many others.Fostered a diverse educational climate that encouraged open minded learning and cultural awareness for a dynamic academic environment

Directed operations of Federal Work Study program engaged in the tutoring of hundredsof public school students in northern New JerseyCoordinated with local Principals and Superintendent to ensure effective studenttutoringLed program’s expansion to incorporate the Rutgers University Future Scholars(RUFS) New Brunswick & Piscataway division