At Getnet as Head of Risk, I consolidate the integration of various risk within the company for effective management of Internal Control Model and reporting to the Board, Regulators, and other stakeholders. As Compliance Officer I oversee and report on the implementation of the Financial Crime Prevention Model, as well as report suspicious money laundering operations.Additionally, as Crime Prevention Officer, I am responsible for implementing the Crime Prevention Model within Getnet, in compliance with Chilean law 20.393

Certification Process Management:Led the certification process for the Internal Control Model and SOx compliance, ensuring adherence to industry standards and regulatory requirements.Collaborated with cross-functional teams to implement and refine the Internal Control Model, enhancing organizational efficiency and risk mitigation.Operational Risk Management:Spearheaded the implementation of Operational Risk Management tools, integral to embedding the Operational Risk Model across the organization. Developed and executed strategies for the effective management of operational risks, fostering a proactive risk-aware culture.Executive Reporting:Orchestrated the preparation and delivery of comprehensive reports to the senior management team.Provided key insights into the organization's risk landscape, enabling informed decision-making at the executive level.

Strategic Oversight of Operational Risk Management Tools:Spearheaded the selection, customization, and deployment of cutting-edge Operational Risk Management tools, playing a pivotal role in seamlessly implementing the Operational Risk Model.Collaborated with cross-functional teams to ensure the tools effectively supported risk identification, assessment, and mitigation strategies, enhancing the organization's overall risk resilience.Executive-Level Reporting and Communication:Directed the preparation and delivery of comprehensive reports to the senior management team, offering strategic insights into the organization's risk landscape.Implemented a refined reporting structure that facilitated timely and informed decision-making at the executive level, contributing to a more agile and adaptive risk management approach.

- Corporate Business Continuity Model Implementation:Ensured the seamless implementation of the corporate business continuity model, aligning organizational processes with industry best practices and regulatory standards.Led cross-functional teams in adopting and integrating business continuity strategies, fostering a resilient organizational framework.- Oversight of Business Continuity Plan Compliance:Supervised the execution of the Business Continuity Plan (BCP) update, ensuring alignment with evolving business needs and industry changes.Conducted and supervised tests in predefined scenarios, validating the efficacy of the BCP and identifying areas for improvement.- Implementation of Audit and Regulatory Recommendations:Implemented recommendations from audits and regulatory, ensuring a proactive and compliant approach.Collaborated with relevant stakeholders to address audit findings, enhancing the organization's ability to adapt to potential disruptions.- Business Continuity Management Reporting:Prepared and delivered comprehensive reports on the state of business continuity management, providing key insights into the organization's preparedness and risk mitigation strategies.Ensured transparent communication of the business continuity status to stakeholders, supporting informed decision-making.- Secretary of the Business Continuity Committee:Served as the secretary for the Business Continuity Committee, facilitating effective communication and coordination among committee members.Played a key role in organizing and documenting committee meetings, ensuring that critical decisions and action items were recorded and communicated.

- Corporate Implementation of Third-Party Agreements and Vendor Control Model:Ensured the effective implementation of the corporate model for third-party agreements and vendor control, establishing robust frameworks for collaboration and risk management.Led initiatives to enhance the efficiency and transparency of third-party relationships, aligning processes with industry standards.Audit and Regulatory Recommendations Management for Vendor Relations:Managed and implemented recommendations from audits and regulatory bodies in the realm of vendor relations, ensuring compliance with industry standards and regulations.Collaborated with cross-functional teams to address audit findings, fostering continuous improvement and resilience in vendor management practices.

- Strategic Oversight of Internal Control for Commercial Banking:Led developing and implementing strategic initiatives to strengthen the internal control framework, aligning with the COSO framework.Ensured that the internal control model not only met regulatory requirements but also adhered to internal policies, industry best practices, with a focus on the COSO principles of control environment, risk assessment, control activities, information and communication, and monitoring.- Cross-Functional Collaboration:Fostered collaboration across departments to enhance the efficiency and effectiveness of internal control processes within Commercial Banking.Worked closely with teams Commercial Banking to integrate the COSO framework into day-to-day operations, promoting a comprehensive and integrated approach to internal control.- Audits and Regulatory Compliance:Led the management of audits and regulatory compliance specific to Commercial Banking, ensuring alignment with the COSO framework.Successfully implemented COSO-based recommendations, contributing to a proactive and resilient control environment.Engaged with external auditors to facilitate a collaborative review of internal controls, providing necessary documentation and support to enhance their assessment and opinion on internal control effectiveness.- Continuous Improvement Initiatives:Spearheaded continuous improvement initiatives, optimizing internal control processes and promoting a culture of accountability and excellence with a COSO-guided approach.Implemented best practices aligned with COSO principles, elevating the overall effectiveness of the internal control function.

- Systems Development:Worked as a Systems Development Analyst, actively contributing to the creation and enhancement of IT solutions.Collaborated on the design, implementation, and maintenance of applications, ensuring alignment with user requirements and development standards.Implemented risk analysis systems in Puerto Rico, Mexico, Venezuela, Argentina, Brazil, and Chile, enhancing the organization's capability to assess and manage risks.- 24/7 Technical Support:Provided uninterrupted technical support, 24 hours a day, 7 days a week, to ensure the availability and stability of systems.Resolved technical issues, conducted efficient diagnostics, and offered timely solutions to maintain operational continuity.Supported the implementation of risk analysis systems in Puerto Rico, Venezuela, and Chile, contributing to a standardized and comprehensive approach to risk systems.