• Accomplished team leader with oversight of the Project Management Office in Information Security to develop and maintain the vision, direction, framework and responsibilities of the PMO spanning multiple lines of business• Championed best practices and implemented new and improved Project Management processes, including development of continual improvements tools, standards and methodology to drive efficiencies in the Information Security Book of Work• Established and maintained a program management governance structure and provided the governance function to Information Security domains, leading a team of seasoned program management professionals• Managed, developed and continuously improved Portfolio and Program Management guidance and support on strategy and planning, process and procedures, while defining and driving critical business processes to meet strategic objectives ensuring compliance with regulatory and audit requirements• Influenced and partnered with executive leadership and cross functional teams to create and maintain alignment around the PMO business objectives, measurable benefits, success criteria, scope, and constraints impacting PMO delivery across multiple functions• Managed cross project dependencies and hosted regular cross-functional team meetings to facilitate effective prioritization and ensure alignment across the Information Security portfolio anticipating risks and issues to ensure appropriate mitigation planning is in place• Functioned as an effective liaison for primary stakeholders, including domain leads, business sponsors, program and project managers to facilitate program management communication, milestone and delivery status updates, executive level presentations• Interviewed, trained and managed contractors, analysts, and interns assigned to the PMO team

• Partnered with domain owners and project managers to define, calculate and standardize program specific reporting including; strategic program metrics, domain decks, monthly risk assessment scorecards, yearly program charters, project specific plans, issues & risks reporting, change request creation / approval flow, financial budgeting, monthly Book of Work, Key Initiatives Status Reports, Information Security strategy decks, and QA analysis• Developed and enhanced program planning, budgeting processes and artifacts to facilitate the planning, review, and approval process for programs / projects, achieved by participating in specific Budget Blueprint task forces, assisting in the upgrade of customized Archer and SharePoint sites, and the development of appropriate artifacts. • Supported direct PMO functions for multiple information security portfolios (Infrastructure Defense, Identity and Access Management, Information Security Risk Assessment, Data Protection) including the development and tracking of program charters, strategy documents, project plans, managing issues & risks, change requests, executive reporting and meetings• Developed and implemented a PMO Handbook which includes the processes, procedures, and roles & responsibilities ensuring consistency across project management, governance, RAID management, change control, artifact management, quality assurance, status reporting, communications management, issues and risks management, financials and resources management.• Lead all PMO SharePoint related efforts including creation and design of new sites / libraries / pages, centralized data repositories, optimized site storage. Managed entitlements, groups, and overall administration.

Coordinated tBanding all Users from Merrill PC builds to Bank of America standard build, worked with business users and technology support to ensure smooth transition, tracked / monitored / escalated all issues until remediationApplication On-boarding Management: documentation gathering, hardware monitoring setup, resource coordinationRelease / Change Manager reviewing weekly required releases, standardizing processes & documenting requirements for audit purposes, improving packaging of releases, preemptively flagging & monitoring high risk / impact itemsMI / JIRA Action Item tracking, monitoring, support to prevent future instances while improving current practicesContinuity & Recovery Coordinator responsible for successful testing and proper execution of all C&R functions for all Americas GMF&FT Applications in compliance with regulations, tracking results and reporting to senior managementMetrics and Reporting Preparation of Management Level Decks including Monthly/Quarterly Operations Dashboards, BAC MTM Reporting, Application Inventory, Audit and Compliance Related Metrics, Trading Flow Data MetricsResponsible for Numerous MS SharePoint 2007/2010 Sites' Design/Construct/Administration; Education of New Users

• Maintained application portfolio Book Of Work, created executive level reports for multiple flows• Tracked headcount, coordinated deployment for department streams including relocation to center of excellence (COE)• Reconciled budget vs. actual (Head Count, Cost Center, App Cost), created and administered MS SharePoint sites• Managed all project management tools for department (JIRA / Grips / PWeb / Business Objects / MS Project)• Created and managed team project plans including scope, schedule, budget and resource management • Worked closely with Senior Management influencing decisions through data analysis and executive reporting• Created senior level status reports, monthly briefings, time compliance, ad-hoc reports (PowerPoint; Excel; Visio)• Created and managed monthly interdepartmental newsletter

Managed Operations, Sales, and Office StaffSuccessful budget and resource allocation Managed Daily Operations: Office & Warehouse