Responsible for the leadership, managing efficiently and effectively the whole operation. • Proactively deliver the highest level of customer experience. • Responsible for crew members. Being in charge of 25 crew members, ensuring the continuous development of employees, and reducing staff turnover. • Implemented marketing strategies to promote the Brand within the city. • I was part of the training team for 17 new restaurant openings (including overseas openings inTokyo and Singapore).• Established contacts with managers and interviewed employees at all levels to identify andassess training and development needs.• Responsible for maintaining and motivating the teamwork focused on short and long-termobjectives.